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This fifth edition emphasizes the importance of developing management skills or admitted that learning about management concepts was not the same as learning how to apply those concepts in practice. It is built on a solid foundation of theory and empirical evidence that provides a compelling case for why specific competencies are important. The framework offers managers an enduring foundation for analyzing what types of behaviors are most appropriate to achieve organizational goals in light of the existing environment. This edition overall gives a strong background in management skills and concepts needed on the job.

INTRODUCTION The Competing Values Approach to Management
The Evolution of Management Models
The Competing Values Framework
Organizing the Learning Process - ALAPA
Core Competency: Thinking Critically

MODULE 1 Creating and Sustaining Commitment and Cohesion
Competency 1-1 Understanding Self and Others
Competency 1-2 Communicating Honestly and Effectively
Competency 1-3 Mentoring and Developing Others
Competency 1-4 Managing Groups and Leading Teams
Competency 1-5 Managing and Encouraging Constructive Conflict

MODULE 2 Establishing and Maintaining Stability and Continuity
Competency 2-1 Organizing Information Flows
Competency 2-2 Working and Managing Across Functions
Competency 2-3 Planning and Coordinating Projects
Competency 2-4 Measuring and Monitoring Performance and Quality
Competency 2-5 Encouraging and Enabling Compliance

MODULE 3 Improving Productivity and Increasing Profitability
Competency 3-1 Developing and Communicating a Vision
Competency 3-2 Setting Goals and Objectives
Competency 3-3 Motivating Self and Others
Competency 3-4 Designing and Organizing
Competency 3-5 Managing Execution and Driving for Result

MODULE 4 Promoting Change and Encouraging Adaptability
Competency 4-1 Using Power Ethically and Effectively
Competency 4-2 Championing and Selling New Ideas
Competency 4-3 Fueling and Fostering Innovation
Competency 4-4 Negotiating Agreement and Commitment
Competency 4-5 Implementing and Sustaining Change

CONCLUSION Integration and the Road to Mastery
Integration and Behavioral Complexity
How Master Managers See the World
The Leveraging Power of Lift
The Never-ending Road to Mastery