Jeremy Cioara (CCIE, CCVP, CCSP) works in many facets of the Cisco networking realm. As an author, he has written multiple books for Cisco Press and Exam Cram. As an instructor, he teaches at Interface Technical Training (www.interfacett.com) in Phoenix, Arizona. Likewise, Jeremy has recorded many E-Learning titles at CBTNuggets (www.cbtnuggets.com). Finally, Jeremy is the CIO of AdTEC Networks and works as a network consultant focusing on Cisco network and Voice over IP (VoIP) implementations. What’s more, Jeremy also runs the Cisco Blog (www.ciscoblog.com) in his “free time.” Thankfully, he is married to the Certified Best Wife in the World (CBWW) who helps him manage his time and priorities and prevents him from getting an enormous Cisco-logo tattooed across his chest.

Dave Minutella (CCNP, CCDP, INFOSEC, CISSP, CTP, MCSA, MCDST, Security+, Network+, A+) has been working in the IT and telecom industry for over 14 years. He currently serves as Vice President of Educational Services for Training Camp. Before that, he was the lead Cisco instructor, primarily teaching CCNA, CCDA, and CCNP courses. Dave is also the technical author of CSVPN Exam Cram 2from Que Publishing and is the present Cisco certifications expert for SearchNetworking.com’s Ask the Networking Expert panel.

Heather Stevenson (CCNP) has over 7 years of experience in the IT industry and is currently a senior network engineer at a global manufacturing company. She has written a number of technical training guides and mentored fellow IT professionals throughout her career. When she is not working, Heather still loves spending time with her network of friends and family.