Citrix Access Suite 4 Advanced Concepts: The Official Guide, Second Edition,9780072262933

Citrix Access Suite 4 Advanced Concepts: The Official Guide, Second Edition

by
Edition: 2nd
ISBN13: 9780072262933
ISBN10: 0072262931
Format: Paperback
Pub. Date: 2006-01-20
Publisher(s): McGraw-Hill Osborne Media
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Summary

Provides detailed and advanced configuration information for all Access Suite components Covers every installation option and provides in-depth technical information on custom installations Covers the implementation of all four database options: IBM, SQL Server, Oracle, and Access

Author Biography

Steve Kaplan is principal of By the Bell, an ROI consulting firm focused on the virtualization space.

Andy Jones is a Services Director for MTM Technologies.

Table of Contents

Foreword xxvii
Acknowledgments xxxi
Introduction xxxiii
Part I An Introduction to Citrix Access Suite
Introduction to Citrix Access Suite and Components
3(14)
The Citrix Access Suite
4(8)
Citrix Presentation Server Editions
5(7)
Citrix Conferencing Manager
12(1)
Citrix Access Gateway
12(1)
Advanced Access Control
12(1)
Citrix Password Manager
13(1)
Citrix NetScaler
14(3)
Load Balancer
14(1)
Application Accelerator
14(1)
Security
15(2)
Server Configuration Design and Recommendations
17(20)
Hardware Configurations
18(7)
Improve Logon Performance---Enabling Disk Write Caching
18(1)
HP DL360 G3 Battery Back Write Cache Login Test
19(1)
Effects of Varying the Number of CPUs and Hyper-Threading on Presentation Servers
20(5)
Performance Analysis of Blades vs. Standalone Servers
25(1)
Operating System Configurations
25(2)
Service Packs and Updates
26(1)
Teaming Network Interface Card Configurations
27(2)
Multihoming Presentation Servers
29(8)
Configuring the Routing Table
32(5)
Independent Management Architecture
37(20)
IMA Components
38(1)
Understanding Zones
38(4)
Sizing Zones and Data Collectors
38(3)
Configure Data Collectors in Large Zones
41(1)
Data Collector Scalability in Large Farms
42(1)
Function of the Data Store in a Citrix Presentation Server Farm
42(4)
Database Format
43(1)
Data Store Activity
43(1)
The Local Host Cache and the Data Store Polling Interval
43(2)
Data Store and License Server Connectivity
45(1)
Citrix Presentation Server Communication Bandwidth Requirements
46(11)
Bandwidth of Server to Data Store Communication
46(1)
Bandwidth of Data Collector Communication
47(1)
Application of IMA Bandwidth Formulas
48(1)
Idle Farm Communication
49(2)
Event-based Communication
51(1)
New Data Collector Election
52(1)
Citrix Presentation Server Console Communication Bandwidth
53(1)
Local Host Cache Change Events
54(3)
Data Store Design and Recommendations
57(40)
Data Store CPU Guidelines
58(4)
Objects in the Data Store
58(1)
The Size of Data Store Objects
58(2)
Data Store Hardware Guidelines
60(1)
Data Store Network Optimizations
60(1)
Data Store Guidelines
61(1)
Using Replicated Data Store Databases
62(1)
The Data Store Requirements
62(7)
Using Microsoft Access
64(1)
Using Microsoft SQL Server
65(2)
Using Oracle
67(2)
Using IBM DB2
69(1)
Replicating a SQL Server 2000 Database
69(21)
Setting Up the SQL Server Data Store for Distribution
70(7)
Multisubscriber Replication
77(1)
Promoting a Subscriber to a Publisher
78(2)
Oracle Replication on Oracle 9i and 10g
80(1)
Step 1: Configuring the Initialization Parameter
80(1)
Step 2: Setting Up Master Sites
81(4)
Step 3: Creating Necessary Schemas on Both Master Sites
85(1)
Step 4: Creating a Master Group
85(4)
Step 5: Starting Replication
89(1)
Implementing the Data Store in a Storage Area Network
90(4)
Fibre Channel Technology
90(1)
Hardware Components
91(1)
SAN Tape Backup Support
91(1)
Cluster Failover Support
91(3)
SAN Tuning
94(1)
Special Data Store Scenarios
94(3)
Using Indirect Mode to Access the Data Store
94(1)
Dedicating a Host Server in an Indirect Mode Server Farm
95(2)
Citrix Presentation Server 4.0 Deployment
97(30)
Updates for Citrix Presentation Server
98(2)
Installation Checklist
98(1)
Preinstallation Update Bulletin
99(1)
Remapping Server Drives
100(1)
Manual Installation/Upgrade to MetaFrame Presentation Server
101(2)
To Install or Upgrade to Presentation Server 3.0 or 4.0
101(1)
Upgrading to Citrix Presentation Server 4.0
101(2)
Downgrading from Citrix Presentation Server 4.0
103(1)
Rapid Deployment of Citrix Presentation Server
103(5)
Blades in a Citrix Presentation Server Environment
103(1)
Server Cloning
104(3)
Simultaneous Installations
107(1)
Installation of Administrative Tools
108(1)
To Skip Installation of the Citrix Presentation Server Console
108(1)
To Install or Upgrade the Presentation Server Console on Standalone Servers
108(1)
To Install the Access Suite Console on Standalone Servers
109(1)
Program Neighborhood Agent as a Pass-through Client
109(1)
Installation of Program Neighborhood Agent as a Pass-through Client
110(1)
Deployment of the Presentation Server Client for 32-Bit Windows
110(4)
Dynamic Client Name vs. Machine Name
110(1)
CAB-based Client Packages
111(3)
Deploying and Publishing of Program Neighborhood Agent or Program Neighborhood Client Windows Installer Packages Using Active Directory
114(13)
Requirements
114(5)
Citrix Presentation Server Client Deployment on the Compaq iPaq
119(1)
Deploying a Citrix Presentation Server Farm Using Oracle Real Application Clusters
119(8)
Novell Directory Services Integration
127(12)
Implementing NDS Support in Citrix Presentation Server
128(11)
Planning Your Deployment of Citrix Presentation Server for NDS Support
128(1)
Farm Layout and System Requirements
129(2)
Installing Required Software
131(3)
Windows Account Authentication
134(1)
Configuring ZENworks for Desktops Settings for Presentation Server Support
134(2)
Configuring NDS Support in Citrix Presentation Server Without ZENworks
136(1)
Enabling NDS Support in the Citrix Presentation Server Farm
137(2)
Advanced Access Control
139(22)
Split Tunneling in Citrix Access Gateway
140(2)
Examples and Use Cases
140(1)
Configuration
141(1)
Mutual Trust List in End Point Analysis
142(1)
Legacy CDA Compatibility
143(2)
Workarounds and Possible Solutions
143(2)
HTML Preview
145(2)
Adding Other File Types to Be Associated and Rendered Through Existing Rendering Handlers
145(2)
Controlling Cache Behavior
147(1)
Advanced Access Control CDA SDK Configuration Wizard Generation Feature
147(4)
Support for Multiple Configuration Wizards
148(3)
Making ICA File Modifications in Advanced Access Control 4.2
151(3)
Proxy Configuration
151(1)
Auto Client Reconnect
152(1)
Root Certificate for the Java Client
152(1)
Remapping Hot Keys
152(1)
Customizing Application Launch
153(1)
Manually Change Logon Agent and Server Config Web Sites
154(2)
Third-party Files in End Point Analysis (EPA)
156(5)
Caveats
157(1)
Solution
157(1)
Configuring a Test Environment
158(3)
Password Manager
161(50)
Deployment Models and Scenarios
162(1)
Citrix Presentation Server and Installation Management
162(1)
Active Directory Group Policy Objects
163(1)
File Share Deployment
163(1)
Understanding the License Behavior of Citrix Password Manager 4.0 and Later on the Citrix Licensing Server
163(4)
Licensing Differences Between Citrix Password Manager and Citrix Presentation Server's Licensing Operation
164(1)
Startup, Check-out, Check-in, Renewal, and Behavior
164(3)
Importing MetaFrame Password Manager 2.5 Application Definitions into Citrix Password Manager 4.0
167(1)
Step 1: Converting .ini Files to .xml
168(1)
Step 2: Editing the .xml File
168(1)
Step 3: Importing into the Password Manager 4.0 Console
168(1)
Identity Verification Question with Citrix Password Manager
168(2)
Overview
168(1)
Issues
169(1)
Additional Notes
170(1)
Disabling the Default Identity Verification Question for Citrix Password Manager 4.0
170(1)
Disable the Default Identity Verification Question
170(1)
Forcing Users to Complete the First-time-use Wizard
170(1)
Configuration
171(1)
Hot Desktop Host Emulators Support
171(1)
Implementing Per User File Synchronization
172(2)
Configuring Synchronization Points
173(1)
Configuring Per User File Synchronization
173(1)
Integrating Citrix Password Manager with a Distributed File System
174(3)
Step 1: Create a Domain Distributed File System (DFS) Root
174(1)
Step 2: Prepare the Shares for Citrix Password Manager
175(1)
Step 3: Create the DFS Link
175(1)
Step 4: Add the Replicas
175(1)
Step 5: Connecting to the Share from the Console
176(1)
Step 6: Distributed File System Replication (FRS)
176(1)
Limit the Number of Days to Keep Track of Deleted Credentials
177(1)
Using Citrix Password Manager with Citrix Secure Access Manager 2.0
178(1)
Using Profiles (Roaming, Mandatory, and Hybrid) with Citrix Password Manager
179(3)
Local User Profiles
179(1)
Roaming User Profiles
179(1)
Mandatory User Profile/Hybrid Profile
180(1)
Folder Redirection
181(1)
Best Practices for Folder Redirection
182(1)
Using Redirected Application Data Folders and Citrix Password Manager
182(1)
Best Practices with Citrix Password Manager and the Novell Client
183(1)
Install the Latest Service Packs
183(1)
Novell Client Settings to Enhance Overall Performance
183(1)
Server Side Settings
184(1)
Error: ``NMAS.DLL could not initialize cryptographic services or cryptographic services are not available. (-1497)''
184(1)
Citrix Password Manager and Entrust Integration
184(3)
Modify the AD Schema for Entrust
184(1)
Certification Authority Deployment
185(1)
Certification Authority Initialization
186(1)
Client Configuration
186(1)
Citrix Password Manager Agent Deployment
186(1)
Citrix Password Manager 4.1 Scalability and Performance
187(17)
Number of Users Per Citrix Presentation Server
187(6)
Credential Synchronization Using NTFS File Share
193(4)
Credential Synchronization Using Microsoft Active Directory
197(5)
Network Bandwidth Utilization Among Password Manager Agents, Active Directory Domain Controllers, and Password Manager Servers
202(2)
Determining Which File Share Synchronization Point the Citrix Password Manager 4.x Agent Will Use As the Central Credential Store
204(1)
Increasing the Detection Time of Applications Without Window Titles
204(7)
Conferencing Manager
211(14)
Citrix Conferencing Manager Architecture and Scalability
212(8)
Citrix Conferencing Manager Communications
213(3)
Sizing Citrix Conferencing Manager 4.0 Servers
216(4)
Tuning Conferencing Manager Servers
220(1)
Users Are Members of 200 or More Active Directory Groups
221(1)
Uninstalling Conferencing Manager
221(1)
For an Unattended Uninstall
222(1)
To Uninstall Using Active Directory Services
222(1)
To Uninstall Using Installation Manager
222(1)
Troubleshooting Conference Manager
222(3)
How to Repair the Citrix Conference Room Component If the Published Application ``Citrix Conference Room'' Is Deleted or Renamed
222(1)
Error: ``Citrix Conference Room'' Failed to Start
223(1)
Error When Running InstallAddIn.cmd to Install the Outlook Add-In DLL
224(1)
Security Issues and Guidelines
225(32)
Securing Citrix Presentation Servers
226(1)
Control Physical Access
226(1)
Configuring the Simple Network Management Protocol (SNMP) Service
226(1)
Configuring Presentation Server Administrator Accounts
227(1)
Security Considerations for the Data Store
227(2)
Microsoft Access
228(1)
Microsoft SQL Desktop Edition, Service Pack 3 (MSDE)
228(1)
Microsoft SQL Server
228(1)
Oracle
229(1)
IBM DB2
229(1)
Securing Your Network Against Denial of Service (DoS) Attacks
229(1)
Securing the Presentation Server Console
230(1)
Secure Client Communication
230(1)
Smart Card Deployment
231(7)
Enabling Smart Card Support
231(1)
Configuring a Certificate Authority (CA)
232(3)
Smart Card Certificate Enrollment
235(2)
Smart Card Removal Options
237(1)
Agent Security for Citrix Password Manager
238(3)
MMF File
238(1)
Method of Encryption
239(1)
Delete User's Data Folder and Registry Keys When the Agent Is Shut Down (Previously Delete on Shutdown) as a Security Mechanism
239(1)
Location of Files
240(1)
Using Console Settings to Secure the Agent
240(1)
Configuring Citrix Password Manager Administrative Access Without Being a Domain Administrator
241(11)
Configuring Access to the Central Store
242(5)
Running the Console
247(1)
Configuration of the Password Manager Service
247(1)
Automatic Key Recovery
248(1)
Self-Service Password Reset
249(1)
Citrix Password Manager Support for Strong Authentication
250(2)
Browser Security Considerations for Advanced Access Control
252(5)
Customizing Browser Security Settings
252(5)
Part II Access Suite: Administration, Maintenance, and Troubleshooting
Application Publishing and Deployment
257(6)
Publishing Applications
258(5)
MSI Considerations with Installation Manager
258(2)
Publishing in Domains with Thousands of Objects
260(1)
Working with the Content Redirection Feature
260(3)
Advanced Multimedia, CPU and Memory Optimization, and Virtual IP Addressing
263(30)
Optimizing SpeedScreen Browser Acceleration
264(4)
SpeedScreen Browser Acceleration and Internet Explorer
264(1)
Configuring SpeedScreen Browser Acceleration on the Presentation Server Client
265(3)
SpeedScreen Browser Acceleration Limitations and Known Issues
268(1)
No Support for Transparent GIF Images
268(1)
Images Resized in HTML
268(1)
Media Formats Supported by SpeedScreen Multimedia Acceleration
268(2)
Best Practices
270(1)
SpeedScreen Multimedia Acceleration ini File Options
270(1)
Recording Sound in a Citrix Presentation Server Session
271(2)
Setting Up for Recording Audio
272(1)
Client Audio Mapping Virtual Driver
273(2)
PDA Synchronization
275(2)
Using ActiveSync in an ICA Session
276(1)
Publishing ActiveSync
276(1)
Virtual IP
277(3)
How to Use Virtual IP
277(1)
How Virtual IP Works
278(1)
Configuring Virtual IP for Applications
279(1)
CPU Utilization Management
280(3)
License Requirement for CPU Utilization
281(1)
Changing the Default Values for CPU Utilization via the Registry
281(1)
Changing the CPU Share Allotment for a User
281(1)
Changing the CPU Reservation for Users
281(1)
Services Required for CPU Utilization
282(1)
Citrix CPU Utilization Mgmt/CPU Rebalancer Service
282(1)
Performance Counters to Monitor CPU Utilization
282(1)
Report Generation for CPU Utilization
283(1)
Virtual Memory Optimization
283(2)
License Requirement for Virtual Memory Optimization
283(1)
Exclusion List
283(1)
Services Required for Virtual Memory Optimization
284(1)
Scheduling of Memory Optimization
284(1)
Troubleshooting Tips
284(1)
Multiple-monitor Enhancements
285(4)
Issues Resolved
285(1)
Client Configuration
286(3)
TWAIN Redirection Support
289(4)
TWAIN Additional Considerations
290(3)
Printer Management
293(20)
The Presentation Server Print Architecture
294(1)
Client Printers
294(1)
Network Printers
295(1)
Local Printers
295(1)
Printer Driver Replication
295(3)
Managing the Printer Driver Replication Queue
296(1)
Driver Replication and Performance Issues
297(1)
Using Auto-replication
298(1)
Optimizing Printer Creation
298(2)
Controlling the Behavior of Autocreated Network Printers
299(1)
Presentation Server Client Printing Enhancements
300(1)
Enforce Printer Compatibility
300(1)
Session Printers Policy
301(12)
The New Session Printers Policy
301(2)
Session Printing Registry Settings
303(1)
Ctxprn_Override_Ts_Defaults (0x00000080)
304(1)
Client Printer Autocreation Flags
304(1)
Ctxprn_Disable_Direct_Connect_For_CIntprns (0x00200000)
305(1)
Ctxprn_Dont_Set_Default_Client_Printer (0x00000800)
305(1)
Ctxprn_Create_Legacy_Client_Printers (0x00000010)
306(1)
Ctxprn_Auto_Create_Generic_UPD_Printer (0x00000020)
306(1)
Printer Driver Flags
306(1)
Ctxprn_Drivers_Disable_Auto_Install (0x00100000)
307(1)
Ctxprn_No_UPD_Fallback_For_Disallowed_Driver (0x10000000)
307(1)
Client Printer Properties Retention Flags
308(1)
Client Printer Port Management
308(1)
Network Printer Connection Flags
309(1)
Miscellaneous Printer Flags
309(1)
Ctxprn_Dont_Auto_Connect_LPTS (0x00000040)
310(1)
Ctxprn_Admins_Can_Manage (0x00004000)
310(1)
Ctxprn_Dont_Log_Autocreate_Failure (0x08000000)
311(2)
Farm Maintenance
313(40)
Consolidating Multiple License Files
314(2)
To Combine License Files
314(2)
Cycle Booting Citrix Presentation Servers
316(1)
Changing Farm Membership of Servers
316(2)
Using chfarm
316(1)
Important chfarm Considerations
317(1)
Backup/Restore of the MSDE Database
318(1)
Renaming a Citrix Presentation Server
319(1)
Uninstalling Citrix Presentation Servers in Indirect Mode
319(1)
The Citrix Presentation Server Console
320(2)
Configuring Data Refresh
320(1)
Performance Considerations
320(1)
Adding a Server to Multiple Published Applications
321(1)
Using Server and Application Folders
321(1)
Presentation Server Extension and Citrix Access Suite Console
322(1)
Load Management Tips
323(2)
Tuning the Load Bias Level
323(1)
Performance Counters Utilized by Load Management
323(2)
Installation Management for Citrix Presentation Server
325(6)
Group Size Considerations
325(1)
WAN Recommendations
326(1)
Installation Manager Application Deployment Recommendations
326(2)
Package Group Deployment
328(2)
Description of a Package Deployment Process
330(1)
User Policies Best Practices
331(1)
User-to-user Shadowing Best Practices
332(1)
Enhanced Delegated Administration
333(1)
Delegated Administrator Tips
334(1)
Citrix Resource Management
334(7)
Resource Manager Database and Metric Server
334(1)
Local Resource Manager Database
334(1)
Farm Metric Server
335(1)
Summary Database
335(6)
Report Center in the Citrix Access Suite Console
341(5)
Copying Report Center Reports and Specifications to a Different Console
341(1)
Available Report Center Reports and Their Data Sources
342(4)
Considerations with Network Manager for Citrix Presentation Server
346(1)
Network Manager SNMP Agent Issues
346(1)
Using VBScript and MetaFrameCOM to Add or Remove a User from a Published Application
347(6)
Using MFCOM
347(1)
Presentation Server COM VBScripting
348(1)
The Purpose of the Following Script (Addacct.wsf or Rmacct.wsf)
348(5)
Password Manager Administration
353(30)
Accessing Logon Manager with a Disabled Tray Icon
354(1)
Automatic Key Recovery
354(4)
Migrating the V4 Secret from One Citrix Password Manager Service Machine to Another
355(1)
Comparison Between Automatic Key Recovery and Existing Question-based Key Recovery Methods
356(2)
Configuring and Managing a Hot Desktop Environment
358(9)
Bypassing Hot Desktop Mode
359(1)
Hot Desktop Shared Account Automatic Logon
359(8)
Configuring and Managing Self-service (Password Reset and Account Unlock)
367(5)
A Sequence Flow of the Question-based Authentication (Security Questions) Registration Process
367(1)
A Sequence Flow of the Self-service Process
368(1)
Special Privileges Required to Restrict the Self-service Account
369(1)
Factors Influencing Registration and Reregistration
370(1)
Lockout Policies
370(2)
How to Back-up and Restore the Citrix Password Manager Service
372(3)
Citrix Password Manager---How to Migrate User Configurations from a Child Domain to a Parent Domain in an Active Directory Forest
375(4)
Assumptions
375(1)
Warnings
375(1)
Procedure
375(4)
How to Use a Single Synchronization Point for Multiple Domains That Have an Established Trust Between Them
379(1)
Preventing Users from Disabling the Citrix Password Manager Agent
379(2)
Setting the Citrix Password Manager Agent Launcher Delay
381(2)
Technical Background
382(1)
Configuring the Citrix Password Manager Agent Launcher Delay
382(1)
Tuning and Optimizations
383(18)
Processor Scheduling
384(1)
Disk Optimizations
384(1)
I/O Locks
384(1)
Last Access Update
385(1)
Memory Optimizations
385(2)
Level 2 Cache
385(1)
Paging File
386(1)
Page Table Entries
386(1)
Client Drive Mapping Accelerator and Paged Pool Memory on Windows Server 2000
386(1)
Network Optimizations
387(1)
Network Cards
387(1)
Refused Connections
388(1)
Server Optimizations
388(3)
Auto-End Tasks
388(1)
Processes Preventing a Graceful Logoff
388(1)
System Hard Error Messages
389(1)
Dr. Watson
389(1)
Configuring the Event Log
390(1)
Configuring Print Job Logging
390(1)
RPC Services
390(1)
Server Service
390(1)
User Optimizations
391(1)
Windows NT Policies
391(1)
Profiles
391(1)
Menu Refresh
392(1)
Removing Unnecessary Features
392(1)
Smooth Scrolling
392(1)
Microsoft Internet Explorer Wizard
393(1)
Explorer Tips
393(1)
Reduce ICA Traffic by Disabling the Windows Network Status Icon
393(1)
ICA Priority Packet Tagging
393(1)
Virtual Channel Priorities
394(1)
ICA Data Transmission
395(3)
Virtual Channel Drivers
396(2)
Quality of Service Solutions
398(2)
Summary
400(1)
Presentation Server Troubleshooting
401(20)
Troubleshooting IMA
402(2)
IMA Service Fails to Start
402(1)
IMA Service Fails to Stop
403(1)
ODBC Connection Fails
403(1)
Presentation Server Fails to Connect to the Data Store
404(1)
Failed to Initialize Permanent Storage During Installation
404(1)
Recovering from a Failed Installation
404(1)
Recovering an Unresponsive Server
405(1)
Resource Manager Troubleshooting Questions and Answers
405(3)
Resource Manager Summary Database Data Source Name
405(1)
Resource Manager Node Still Shows in Management Console After Uninstalling Resource Manager
405(1)
Alerts Regarding High-context Switches/Second
406(1)
Zone Elections Counter
406(1)
Resource Manager Error Message: ``[Oracle][ODBC][Ora]ORA-02074: Cannot Rollback in a Distributed Transaction''
406(1)
Error Message: ``Must Reparse Cursor to Change Bind Variable Datatype''
407(1)
Resource Manager Error Message: ``Failed to Create Summary Database''
407(1)
Resource Manager Error Message: Multiple Duplicate Import Request Messages
407(1)
Troubleshooting Novell Directory Services Integration
408(3)
Novell Troubleshooting Tips
408(2)
Known Issues and Workarounds
410(1)
Collecting Citrix Technical Support Information
411(3)
Obtaining Installation/Uninstallation Logs
411(2)
Obtaining System Information
413(1)
ODBC Tracing
413(1)
Installation Manager Debug Files
413(1)
Troubleshooting Frequently Encountered Obstacles
414(2)
Program Neighborhood Agent Cannot Connect Through Secure Gateway for Citrix Presentation Server
414(1)
Cannot Launch Secure Web Interface for Citrix Presentation Server Application Through Internet Explorer
414(1)
Folders Do Not Appear in Program Neighborhood
414(1)
Importing Network Printers from Other Domains
415(1)
USB Redirection Does Not Work
415(1)
Content Redirection Issues
415(1)
Windows Server 2003 Issues, Recommendations, and Workarounds
416(1)
Troubleshooting Tips, Error Messages, and Conditions
416(5)
Presentation Server Console Fails to Launch
416(1)
PDA Synchronization Potential Issues and Workarounds
417(1)
Citrix XTE Service MaxThreads and Session Reliability
418(1)
Troubleshooting Disconnected Sessions
419(2)
Troubleshooting the Other Access Suite Products
421(24)
Citrix Policies Overview
422(2)
Architecture Details
423(1)
Hierarchy
423(1)
Scalability
424(1)
Troubleshooting Policies
424(1)
Disable the Installation of GoToMeeting 2.0 into a User Profile on Presentation Server
424(1)
Troubleshooting Access Gateway with Advanced Access Control
425(1)
Registering .NET Framework if IIS Is Not Installed First
425(1)
Verbose Scan Results for Citrix Advanced Access Control 4.2
426(2)
Troubleshooting the Citrix Password Manager Service
428(17)
Password Manager Service Frequently Asked Questions
429(1)
Service-side Issues and Resolutions
430(2)
Console-side Issues and Resolutions
432(2)
Agent-side Issues and Resolutions
434(4)
Troubleshooting the Connection
438(3)
Data Integrity---Recovering from Data Corruption
441(1)
XTE Service Error Log
442(3)
Disaster Recovery Planning and Configuration
445(78)
Overview
446(4)
Definitions
447(1)
Introducing XYZ Corp
447(2)
Identifying the Recovery Objectives
449(1)
Planning for Recovery
450(1)
Configuring for Component Redundancy
450(44)
Citrix Presentation Server 4.0
451(14)
Citrix Access Gateway 4.1
465(5)
Citrix Password Manager 4.0
470(10)
Citrix Access Gateway--Advanced Access Control 4.0
480(4)
Citrix Secure Gateway 4.0
484(8)
Citrix License Server
492(2)
Planning for Site Failover
494(19)
Identifying a Backup Site and Recovery Model
494(1)
Citrix Presentation Server 4.0
495(11)
Citrix Password Manager 4.0
506(2)
Remote Presentation Server Users Through Access Gateway 4.1
508(2)
Remote User Access Using Secure Gateway and Access Gateway---Advanced Access Control
510(1)
Citrix License Server
511(1)
Complete Design
512(1)
Defining a Component Backup Plan
513(7)
Citrix Presentation Server 4.0
514(1)
Local Configuration
515(1)
Citrix Access Gateway 4.1
516(1)
Citrix Password Manager 4.0
516(3)
Citrix Access Gateway--Advanced Access Control 4.0
519(1)
Citrix Secure Gateway
519(1)
Citrix License Server
520(1)
Conclusion
520(3)
Part III Appendices
A. Error Messages
523(18)
IMA Error Codes
524(9)
Presentation Server Event Log Error Messages
533(8)
B. Registered Citrix Ports
541(2)
Registered Citrix Ports
542(1)
C. Files, Folder Locations, and Registry Entries for the Presentation Server Client for 32-bit Windows
543(20)
Program Neighborhood Client Files
544(8)
Installed Folders and Files
544(5)
First-time Started Application Files
549(1)
Registry Entries for Program Neighborhood Client
550(2)
Web Client Package
552(4)
Installed Folders and Files
552(1)
First-time Started Application Files
552(3)
Registry Entries for the Web Client
555(1)
Program Neighborhood Agent Package
556(7)
Installed Folders and Files
556(1)
First-time Started Application Files
556(4)
Registry Entries for the ICA Win32 Program Neighborhood Agent
560(3)
D. Tested Hardware
563(4)
Servers
564(1)
Client Machines
564(1)
TWAIN Testing
564(1)
Client Peripheral Devices
565(1)
For PDA Synchronization
565(1)
Strong Authentication
565(1)
Bi-directional Audio Devices
565(1)
Wireless Network Interface Cards
565(1)
Printers
565(1)
Networking Devices
566(1)
E. Citrix Presentation Server 4.0 for Microsoft Windows Server 2003 x64 Edition
567(18)
Load Balancing Published Applications in a Mixed Environment
568(1)
Using ActiveSync 4.0
569(3)
To Create an AIE Using the Presentation Server Console
569(1)
To Configure the First AIE Rule
569(1)
To Configure the Second AIE Rule
569(1)
To Install ActiveSync 4.0 in the AIE
570(1)
To Publish ActiveSync 4.0 in the AIE
570(1)
To Associate Published Applications That Reside Outside the ActiveSync AIE
571(1)
Important Notes
571(1)
Advantages of Windows Server 2003 x64 Edition and Citrix Presentation Server x64
572(3)
Increased Kernel Memory Availability
572(1)
Server Consolidation by Scaling Up
573(1)
Compatibility with Existing Applications and Easy Migration from 32-bit
574(1)
Increased Hardware Capability and Performance
574(1)
Citrix Presentation Server x64 Scalability and Performance
575(6)
Test Methodology
575(1)
User Load Simulation
576(1)
Test Profiles
576(2)
Operating System's Effect on Citrix Presentation Server Scalability
578(1)
Test Profile Effects on Presentation Server Scalability
579(2)
Processor Type Compatibility
581(1)
Hardware
581(4)
Servers
581(2)
Clients
583(1)
Control System
583(2)
Index 585

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