Communicate! (with CD-ROM and InfoTrac),9780534561413

Communicate! (with CD-ROM and InfoTrac)

by ;
Edition: CD
ISBN13: 9780534561413
ISBN10: 0534561411
Format: Paperback
Pub. Date: 2002-06-05
Publisher(s): Wadsworth Publishing
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List Price: $200.00

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Table of Contents

Preface
PART I: FOUNDATIONS OF COMMUNICATION
1. COMMUNICATION PERSPECTIVE
The Communication Process
Communication in Our Lives
Communication Principles
Increasing Our Communication Competence
Spotlight on Scholars
Summary
Communicate! On-Line
References
Glossary
2. PERCEPTION OF SELF AND OTHERS
The Perception Process
Perception of Self: Self-Concept and Self-Esteem
Perception of Others
Diverse Voices--Madrid
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
3. VERBAL COMMUNICATION
The Nature of Language
Diverse Voices--Wen-Shu Lee
Speaking More Clearly
Speaking Appropriately
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
4. NONVERBAL COMMUNICATION
The Nature of Nonverbal Communication Behavior
Body Motions
Paralanguage
Self-Presentation
Communication Through Management of Your Environment
Diverse Voices--Elizabeth Lozano
What Would You Do? A Question of Ethics
Summary
Self-Analysis: Establishing a Communication Foundation
Communicate! On-Line
References
Glossary
PART II: INTERPERSONAL COMMUNICATION
5. CONVERSATIONS
Spotlight on Scholars--Duck
Characteristics of Conversation
Types and Structures of Conversation
Rules of Conversation
Effective Conversations Follow the Cooperative Principle
Skills of Effective Face-to-Face Conversationalists
Skills of Effective Electronically Mediated Conversationalists
What Would You Do? A Question of Ethics
Sample Conversation and Analysis
Summary
Communicate! On-Line
References
Glossary
6. LISTENING
Attending
Understanding
Diverse Voices--Howard
Remembering--Retaining Information
Critical Analysis
Responding Empathetically to Give Comfort
Spotlight on Scholars--Burleson
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
7. SHARING FEELINGS
Self-Disclosure
Disclosing Feelings
Owning Feelings
Giving Personal Feedback
Assertiveness
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
8. COMMUNICATION IN RELATIONSHIPS
Types of Relationships
Communication in the Stages of Relationships
Role of Electronic Communication in Building Relationships
Theoretical Perspectives on Relationships
Conflict
Communication Skills for Resolving Conflicts Through Collaboration
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
9. INTERVIEWING
Responsibilities of the Job Applicant
Interpersonal Skills in Interviewing Others
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
Self-Analysis, Interpersonal Communication
PART III: GROUP COMMUNICATION
10. PARTICIPATING IN GROUP COMMUNICATION
Characteristics of Effective Work Groups
Stages of Group Development
Problem Solving in Groups
Diverse Voices--The Group: A Japanese Context
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
11. MEMBER ROLES AND LEADERSHIP IN GROUPS
Member Roles
Member Responsibilities in Group Meetings
Leadership
Spotlight on Scholars--Gail Fairhurst
Leading Group Meetings
Evaluating Group Effectiveness
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
Self-Analysis: Group Communication
PART IV: PUBLIC SPEAKING
12. DETERMINING YOUR GOAL
SELECTING A TOPIC FROM A SUBJECT AREA
Analyzing the Audience
Considering the Setting
Writing the Speech Goal
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
13. RESEARCH
Where to Look: Traditional and Electronic Sources of Information
What Information to Look For
Recording Data and Citing Written and Electronic Sources
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
14. ORGANIZING
Outlining the Body of the Speech
Selecting and Outlining Supporting Material
Outlining Section Transitions
Preparing the Introduction
Preparing the Conclusion
Listing Sources
Completing the Outline
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
15. ADAPTING VERBALLY AND VISUALLY
Developing Common Ground
Creating and Maintaining Audience Interest
Adapting to Audience Level of Understanding
Building a Positive Attitude Toward You as the Speaker
Adapting to Audience Attitude Toward Your Speech Goal
Adapting to Audiences Visually
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
16. PRACTICING THE PRESENTATION OF YOUR SPEECH
Components to Practice in Your Speech
Diverse Voices--Chan, "You're Short Besides
Achieving a Conversational Quality
Rehearsal
Coping with Nervousness
Spotlight on Scholars--James McCroskey
Spotlight on Scholars
Criteria for Evaluating Speeches
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
17. INFORMATIVE SPEAKING
Principles of Informing
Methods of Informing
Criteria for Evaluating Informative Speeches
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
References
Glossary
18. PERSUASIVE SPEAKING
Principles of Persuasive Speaking
Diverse Voices--Walker
Criteria for Evaluating Persuasive Speeches
What Would You Do? A Question of Ethics
Summary
Communicate! On-Line
Self-Analysis: Public Speaking
References
Glossary
Index
Sample Student Speeches

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