For courses in Community Policing and Police-Community Relations

An applied, timely approach to “what works” in addressing crime and disorder

Community and Problem-Oriented Policing: Effectively Addressing Crime and Disorder, Seventh Edition,

is about policing at its most important and challenging levels–in neighborhoods and communities across the nation. Unique in perspective, its focus is on community- and problem-oriented policing and the processes that are being implemented to control and prevent crime, disorder, and fear. Every chapter features Learn by Doing exercises to promote critical-thinking and analytical skills. Extremely applied, this text focuses on daily processes and tactics and how and why agencies are revolutionizing their traditional philosophy and operations.

The Seventh Edition addresses head-on the most challenging aspects of policing in our age. Individual chapters focus on community policing in terms of diversity, terrorism, homeland security, and police being more constitutional and legitimate. Expanded emphasis is placed on smart policing, predictive policing, and intelligence-led policing as well as applications of new information technologies for problem solving. Additionally, chapters examine major issues and challenging crime problems (e.g., drugs, gangs, youth and crime, neighborhood disorder, domestic violence, and human trafficking), crime prevention, changing agency culture, evaluating problem-solving initiatives, cyberbullying and cybercrime, and special populations, and the future. New case studies, exhibits, and examples offer readers a view of what works in policing strategy and problem solving in the field today.

Kenneth J. Peak, Ph.D., is a professor emeritus and former chairman of the criminal justice department at the University of Nevada, Reno, where he was named “Teacher of the Year” by the UNR Honor Society and also served as acting director of public safety. He has authored or coauthored 31 books on policing, justice administration, women in law enforcement, and police supervision and management; two historical books (on bootlegging and temperance); and more than 60 journal articles and additional book chapters on a wide range of justice-related subjects. He has served as chairman of the Police Section, Academy of Criminal Justice Sciences and a past president of the Western Association of Criminal Justice. Prior to coming to UNR, Dr. Peak held positions as a municipal police officer, criminal justice planner; director of a Four-State Technical Assistance Institute; director of university police at Pittsburg State University; and assistant professor at Wichita State University. He received two gubernatorial appointments to statewide criminal justice committees while in Kansas and holds a doctorate from the University of Kansas.

Ronald W. Glensor, Ph.D., is an assistant chief (retired) of the Reno, Nevada, Police Department (RPD). He has accumulated more than 36 years of police experience and commanded the department’s patrol, administration, and detective divisions. In addition to being actively involved in RPD’s implementation of community-oriented policing and problem solving since 1987, he has provided such training to thousands of officers, elected officials, and community members representing jurisdictions throughout the United States as well as Canada, Australia, and the United Kingdom. He is also a judge for the Herman Goldstein International Problem Oriented Policing Awards held annually throughout the nation. Dr. Glensor was the 1997 recipient of the prestigious Gary P. Hayes Award, conferred by the Police Executive Research Forum, recognizing his contributions and leadership in the policing field. Internationally, he is a frequent featured speaker on a variety of policing issues. He served a six-month fellowship as problem-oriented policing coordinator with the Police Executive Research Forum in Washington, D.C., and received an Atlantic Fellowship in public policy, studying repeat victimization at the Home Office in London. He is coauthor of Police Supervision and Management in an Era of Community Policing (third edition) and was coeditor of Policing Communities: Understanding Crime and Solving Problems. Dr. Glensor has also published in several journals and trade magazines, is an adjunct professor at the University of Nevada, Reno, and instructs at area police academies and criminal justice programs. He holds a doctorate in political science and a master’s of public administration from the University of Nevada, Reno.

PART I: THE LONG ROAD TO COMMUNITY POLICING AND PROBLEM SOLVING

1. Evolution: The Geneses of Community Policing

2. Community Partnerships: Building Accord in a Time of Discord

PART II: POLICING’S DUAL PRIORITIES: MANAGING DIVERSITY AND HOMELAND PROTECTION

3. Policing a Diverse Society

4. Protecting the Homeland: An International Problem for Local Police

PART III: PROBLEM SOLVING PROCESSES, PROGRAMS, AND PRACTICES

5. Problem Solving: A Process Model

6. Crime Prevention: Programs and Practices

7. Tools for Problem Solving: Using Information Technology

PART IV: NEEDED: ORGANIZATIONAL FOUNDATION FOR PROBLEM SOLVING

8. Changing Agency Culture: Toward Constitutional and Legitimate Policing

9. Planning and Implementation: Keys to Success

10. Training for Problem Solving: “Learning by Doing”

11. Evaluating and Assessing Outcomes: Do the Responses “Measure Up”?

PART V: ADDRESSING TODAY’S CRIME AND DISORDER

12. Problem Solving in Practice: “What Works” with Drugs, Youth Gangs and Violence, and Neighborhood Disorder

13. Addressing Offenders and Victims: Mental Illness, Domestic Violence, Cyber Criminals, Human Trafficking

PART VI  CHALLENGES AHEAD

14. Future Opportunities–and Obstacles

Answers

Appendix 1: Award-Winning Problem-Solving Case Studies

Appendix 2: Model Academic Curriculum for Problem-Oriented Policing

Credits