Effective Communication For The Law Enforcement Professional
by Grubb, Robert E., Jr.Edition: 1st
Format: Paperback
Pub. Date: 2003-10-29
Publisher(s): CENGAGE Learning
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Summary
EFFECTIVE COMMUNICATION SKILLS FOR CRIMINAL JUSTICE PROFESSIONALS is a modern approach to the standard texts in this market. Going beyond merely addressing the various reports necessary for police work, this book also addresses issues that have changed the way police work and challenges that have affected police in recent years: how to deal with diverse populations, dealing with the media, and speech communication skills handled through a wide range of media. By emphasizing that police should be professional representatives of the community, Grubb and Hemby change the nature of this course from pedantic to professional.
Table of Contents
| Communication: Words Are Not Enough | |
| Think Before You Speak: The Verbal Component | |
| Preparing to Speak: Presentations and Visual Aids | |
| Actions Speak Louder Than Words: Nonverbal Communications | |
| Grammar: A Lesson in the Basics | |
| Written Communication: Proper Grammar is Not Enough | |
| Law Enforcement Reporting: Departmental Records and the Court System | |
| Interviewing and Interrogating: Witnesses and Suspects | |
| Technological Communication: Not Just Surfing the Net | |
| Communication with Special Groups: The Elderly, Teenagers, and Culturally Diverse Populations | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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