
Fundamentals of Human Resource Management
by Decenzo, David A.; Robbins, Stephen P.; Verhulst, Susan L.Rent Textbook
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Summary
The 12th Edition of Fundamentals of Human Resource Management, Binder Ready Version, 12th Edition helps students understand and remember concepts through a straightforward and conversational writing style and a wealth of examples to clarify ideas and build interest. The authors provide a strong foundation of essential elements of Human Resource Management as well as a clear understanding of how Human Resource Management links with business strategy. Through practical applications, the authors illustrate the importance of employees on every level of the organization, helping students understand HRM elements such as recruitment, training, motivation, retention, safety, the legal environment, and how they support successful business strategies.
Author Biography
David A. DeCenzo and Stephen P. Robbins are the authors of Fundamentals of Human Resource Management, Binder Ready Version, 12th Edition, published by Wiley.
Table of Contents
Part 1 UNDERSTANDING HRM
01 The Dynamic Environment of HRM 1
Learning Outcomes 2
Introduction 2
Globalization 2
Technology 4
Regulations and Legislation 7
Workforce Composition Trends 9
Diversity and Inclusion 11
Labor Costs 12
Continuous Improvement Programs 15
Employee Involvement 17
Other HRM Challenges 18
Summary 21
Key Terms 22
HRM Workshop 22
02 Functions and Strategy 26
Learning Outcomes 27
Introduction 27
Evolution of Management 27
Functions of Management 28
The Role of HR in the Strategic Management Process 29
The HRM Functions 36
Structure of the HR Department 39
Talent Management 41
HR Trends and Opportunities 43
HRM in a Global Environment 45
Summary 45
Key Terms 47
HRM Workshop 47
Part 2 THE LEGAL AND ETHICAL CONTEXT OF HRM
03 Equal Employment Opportunity 50
Learning Outcomes 51
Introduction 51
The Importance of the Civil Rights Act of 1964 52
Laws Affecting Discriminatory Practices 56
Selected Relevant Supreme Court Cases 63
Preventing Discriminatory Practices 65
Enforcing Equal Opportunity Employment 68
Sexual Harassment 70
Current Issues in Equal Employment 73
HRM in a Global Environment 76
Summary 77
Key Terms 78
HRM Workshop 79
04 Employee Rights and Discipline 82
Learning Outcomes 83
Introduction 83
Employee Records and Related Laws 83
Social Media Use and Employee Rights 86
Current Issues Regarding Employee Rights 87
Employee Monitoring and Workplace Security 90
The EmploymentatWill Doctrine 91
Discipline and Employee Rights 93
Dismissing or Firing Employees, the Final Option 99
Employee Relations in a Global Environment 100
Summary 101
Key Terms 102
HRM Workshop 102
Part 3 STAFFING THE ORGANIZATION
05 Human Resource Planning and Job‑Analysis 106
Learning Outcomes 107
Introduction 107
Linking Organizational Strategy to Human Resource Planning 108
The Job Analysis Process 113
Job Descriptions 116
Job Design, Creating Better Jobs 119
Flexible Work Schedules 120
Summary 123
Key Terms 123
HRM Workshop 124
06 Recruiting 127
Learning Outcomes 128
Introduction 128
Effective Recruiting 128
Recruiting Challenges 129
Internal Recruiting Sources 132
External Recruiting Sources 134
Online Recruiting 137
Recruitment Alternatives 139
Recruiting: A Global Perspective 140
Your Own Job Search 141
Summary 143
Key Terms 144
HRM Workshop 144
07 Foundations of Selection 147
Learning Outcomes 148
Introduction 148
Screening Applicants 148
Application Forms 149
Preemployment Testing 153
Interviewing Applicants 154
Preventing Perceptual Errors 157
Background Investigations, Medical and Physical Exams 159
Reliability and Validity in Testing 162
The Employment Offer 165
Final Thoughts: Excelling at the Interview 167
Summary 168
Key Terms 169
HRM Workshop 169
Part 4 TRAINING AND DEVELOPMENT
08 Onboarding, Training, and Developing Employees 172
Learning Outcomes 173
Introduction 173
Onboarding 173
Learning Culture through Socialization 175
NewEmployee Orientation 177
It’s All in Here: The Employee Handbook 178
Designing Employee Training 180
Employee Training Methods 182
Evaluating Training Effectiveness 183
Employee Development 185
Organization Development 187
The Learning Organization 189
International Training and Development Issues 190
Summary 191
Key Terms 192
HRM Workshop 192
09 Managing Careers 195
Learning Outcomes 196
Introduction 196
Career Development 196
The Organization’s Role in Career Development 197
Managers and Career Development 198
The Employee Role in Career Development 200
Traditional Career Stages 200
Personality Style and Career Fit 202
Taking Responsibility for Building Your Career 206
Summary 207
Key Terms 208
HRM Workshop 208
10 Establishing the Performance Management System 211
Learning Outcomes 212
Introduction 212
Purposes of Performance Management Systems 212
The Appraisal Process 213
Evaluating Performance with Absolute Standards 216
Evaluating Performance with Relative Standards 219
Using Achieved Outcomes to Evaluate Employees 221
Factors That Can Distort Appraisals 222
Creating More Effective Performance Management Systems 226
The Performance Appraisal Meeting 230
International Performance Appraisal 232
Summary 234
Key Terms 234
HRM Workshop 235
Part 5 TOTAL REWARDS
11 Establishing Rewards and Pay Plans 239
Learning Outcomes 240
Introduction 240
Rewarding Employees 240
Government Regulation of Compensation 243
External Factors Affecting Compensation 247
The Pay Structure 248
Types of Compensation 251
Executive Compensation Programs 255
International Compensation 256
Summary 258
Key Terms 259
HRM Workshop 259
12 Employee Benefits 263
Learning Outcomes 264
Introduction 264
Benefits Planning 264
Legally Required Benefits 266
Voluntary Benefits 269
Retirement Benefits 274
Leave Benefits 278
Benefits in a Global Environment 280
Summary 281
Key Terms 282
HRM Workshop 282
Part 6 SAFETY AND LABOR RELATIONS
13 Managing Health and Safety Risks 285
Learning Outcomes 286
Introduction 286
Legal Obligations for Workplace Safety and Health 286
OSHA Inspection and Enforcement 289
Creating Safer Workplaces 293
Health and Safety Issues 296
Stress 298
International Safety and Health 301
Summary 303
Key Terms 303
HRM Workshop 304
14 Understanding Labor Relations and Collective Bargaining 306
Learning Outcomes 307
Introduction 307
Why Employees Join Unions 307
Laws That Created the Legal Framework for Unions 310
Other Laws Affecting Labor–Management Relations 312
Unionizing Employees 314
Collective Bargaining 317
Contract Administration 320
Critical Issues for Unions Today 322
International Labor Relations 324
Summary 327
Key Terms 328
HRM Workshop 328
Endnotes 331
Glossary 348
Company Index 356
Subject Index 358
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