Managing Recreation, Parks and Leisure Services,9781571674784

Managing Recreation, Parks and Leisure Services

by ; ;
ISBN13: 9781571674784
ISBN10: 1571674780
Format: Paperback
Pub. Date: 2001-01-01
Publisher(s): Sagamore Pub Llc
List Price: $73.26

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Summary

It has been over twenty years since the first edition of 'Productive Management of Leisure Service Organizations' was conceptualised, written, and published. Now in its second edition, 'Managing Recreation, Park, and Leisure Services' considers three critical changes in the leisure service field: technology and information resolution; nature of the workforce; and the basic revision of our economy. These changes have made a great impact on the management of human resources, which is the main focus of this book.

Table of Contents

Preface ix
The Leisure Service Manager and the Management System A 21st Century Perspective
1(32)
Introduction
1(1)
Leisure Service Managers and Social Transformation
2(2)
21st Century Management: A New Paradigm
4(3)
Management and Leisure Service Organizations
7(7)
Leisure Service as a System
14(13)
Management Challenges of the 21st Century
27(6)
Summary
30(1)
Discussion Questions
31(2)
Management Theory and Practice
33(36)
Introduction
33(1)
The Evolution of Social Ideas and Leisure Service Management
34(5)
Management History
39(14)
Management in Leisure Service Organizations
53(16)
Summary
65(1)
Discussion Questions
66(3)
Managerial Leadership
69(38)
Introduction
69(1)
Managing or Leading?
70(8)
Managerial Leadership Roles
78(6)
Leadership Theories
84(23)
Summary
103(1)
Discussion Questions
104(3)
Managers, Goals and Policy Development
107(38)
Introduction
107(1)
Visioning and Goal Setting
108(16)
Policymaking
124(21)
Summary
140(2)
Discussion Questions
142(3)
Motivation: Inspiring Excellence
145(36)
Introduction
145(1)
Motivation: Why is it Important?
146(2)
The Basic Motivation Process
148(10)
Theories of Work Motivation
158(11)
Motivation Studies and Leisure Services
169(6)
Motivation and Excellence
175(6)
Summary
176(3)
Discussion Questions
179(2)
Structuring the Leisure Service System
181(48)
Introduction
181(1)
Organizational Culture
182(1)
The Formal Organization
183(1)
Structuring Leisure Service Organizations
184(8)
Types of Organization Used in the Delivery of Leisure Services
192(32)
The Leisure Service System as a Learning Organization
224(5)
Summary
226(1)
Discussion Questions
227(2)
Planning, Decision Making, and Organizational Effectiveness
229(34)
Introduction
229(1)
Relationship Between Planning and Decision Making
230(7)
Essentials of Effective Leisure Service Planning
237(10)
Strategic Planning
247(6)
Local Recreation Plans in Relationship to the Community Comprehensive Plan
253(5)
Planning Definitions for the Leisure Manager
258(5)
Summary
259(1)
Discussion Questions
260(3)
Marketing Leisure Services
263(38)
Introduction
263(1)
The Nature of Exchanges
264(1)
Types of Markets
265(8)
Marketing Mix
273(28)
Summary
298(1)
Discussion Questions
299(2)
Financial Practices for Leisure Service Organizations
301(52)
Introduction
301(1)
For Profit versus NonProfit Organizations
302(1)
Sources of Revenue
303(13)
Budgets
316(21)
Expenditures
337(8)
Control
345(8)
Summary
349(3)
Discussion Questions
352(1)
Human Resource Management
353(44)
Introduction
353(1)
Human Resource Management
354(1)
Position Analysis and Classification
355(3)
Recruitment, Selection, and Orientation
358(10)
Assignments, Appraisals, and Promotions
368(8)
Compensation
376(4)
Disciplinary Action and Grievances
380(6)
In-Service Staff Training and Development
386(11)
Summary
395(1)
Discussion Questions
395(2)
Managing Legal Issues
397(34)
Introduction
397(1)
Legal Aspects of Leisure Services
398(8)
Risk and the Legal Environment
406(6)
Elements of Negligence
412(5)
Risk Management
417(14)
Summary
427(1)
Discussion Questions
428(3)
Interagency Cooperation and Collaboration
431(14)
Introduction
431(1)
The Need for Collaboration in Leisure Service Delivery
432(4)
Principles and Practices of Cooperation and Collaboration
436(9)
Summary
442(1)
Discussion Questions
442(3)
Information Systems and Computers
445(22)
Introduction
445(1)
Growth of Computers and Information Technology
446(2)
Management of Computing and Information Technology
448(5)
The Manager and Information
453(6)
Challenges and Issues for Leisure Service Managers in the Information Age
459(8)
Summary
462(1)
Discussion Questions
463(4)
Monitoring, Evaluation and Research
467(24)
Introduction
467(3)
Evaluation and Research as Management Decision Making
470(4)
Characteristics and Areas of Importance in Evaluation Research
474(9)
Systematic Procedures for an Evaluation
483(4)
Strategies for Getting What You Want from Your Survey
487(4)
Summary
488(1)
Discussion Questions
489(2)
Index 491

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