MCSE : Implementing and Supporting Microsoft Exchange Server 5.5

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Edition: CD
Format: Hardcover
Pub. Date: 1999-01-01
Publisher(s): Pearson P T R
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Summary

Provides a detailed overview of Exchange with NT Server & third-party e-mail systems, optimizing each core component. CD-ROM included. DLC: Electronic data processing personnel - Certifica- tion.

Table of Contents

Acknowledgments xxi(2)
Introduction xxiii(5)
About the Author xxviii
PART ONE Planning Microsoft Exchange Server 5.5 Implementation 1(114)
1 Planning for Exchange Server 5.5 Implementation
3(22)
MCSE 1.1 The Fundamentals of Exchange Server 5.5
4(3)
An Outline of Exchange 5.5 Features
6(1)
MCSE 1.2 Exchange Basic Features
7(4)
Internet Support: Custom Recipients
10(1)
Support for Remote Users
10(1)
Administration
10(1)
Planning for Long-term Administration: Remote Administration
11(1)
MCSE 1.3 Network Installation
11(1)
MCSE 1.4 Planning for Exchange Implementation
12(3)
First Stage: User's Needs Assessment
12(1)
Second Stage: Assessing Your Network
12(1)
Third Stage: Determining Your NT Domain Model
13(1)
Fourth Stage: Determining a Site Framework
14(1)
Fifth Stage: Determining a Naming Strategy
14(1)
Sixth Stage: Linking Your Sites
15(1)
MCSE 1.5 Designing and Integrating Exchange Server
15(3)
Planning and Implementing an Exchange-based Messaging System
18(7)
2 Planning for Organization and Site Topology
25(26)
Considering the Client and Server Environment
26(4)
Client-Related Activities
26(2)
Server Background Activities
28(2)
MCSE 2.1 Configuring the Server's Hardware
30(1)
MCSE 2.2 Site Topology Considerations
31(3)
Security Authentication
31(2)
Configuring an Exchange Site
33(1)
Configuring and Exchange Organization
34(1)
MCSE 2.3 Configuring Exchange Sites with NT-based Domains
34(3)
Multiple Sites in a Single Domain
35(1)
Multiple Domains in a Single Site
35(2)
MCSE 2.4 The Exchange Active Server Component
37(14)
Getting to Know the Active Platform
37(2)
Understanding Active Messaging
39(2)
Understanding Active Server Pages
41(3)
Active Server Pages Applications
44(7)
3 Planning and Defining Clients' Needs
51(20)
MCSE 3.1 Planning the Client Installation: Assessing the Users and Their Needs
51(7)
Determining Massage Volume
52(1)
Determining Massage Storage
53(1)
Determining Massage Traffic
54(1)
Planning for Public Folders
54(1)
Planning for Client Installation
55(1)
Assessing the Network Topology
55(1)
Planning Exchange Client Installation
55(1)
Exchange Client
56(1)
Outlook Client
56(1)
Workstation Installation
56(1)
Using the Setup Editor for Client Installation
56(1)
Planning for Exchange Client Scripted Installation
57(1)
MCSE 3.2 Selecting Exchange Services
58(9)
Administrator Program
58(1)
Centralized Administration
59(1)
Backbone Server
59(1)
Client Installation
59(1)
Key Management Server
60(1)
Key Management Component
61(1)
Planning for Public Folder Storage
62(1)
Accessing Public Folders
63(1)
Gateway or Connector Server: Foreign Mail Connectors
63(1)
Choosing a Foreign Mail Connector Server
64(1)
Setting Up Intersite Connectors
65(1)
Schedule+Free/Busy Connector
65(1)
Planning for Forms Interoperability
66(1)
MCSE 3.3 Serving Exchange Clients Through RAS
67(4)
4 Planning and Exchange Messaging System
71(16)
MCSE 4.1 Developing a Configuration Plan for Exchange Server
71(3)
Organizations
72(1)
Sites
73(1)
Servers
73(1)
Recipients
74(1)
MCSE 4.2 Planning the Exchange Connectors
74(3)
MCSE 4.3 Planning the Exchange Public Folders
77(3)
Public Folder Views
78(1)
Understanding Public Folder Permissions
79(1)
Setting Permissions for a Public Folder
79(1)
MCSE 4.4 Planning the Exchange Private Information Store
80(1)
MCSE 4.5 Planning for Internet Mail
80(1)
Planning for Internet Discussions
81(1)
MCSE 4.6 Planning for Connecting to Lotus Notes
81(1)
MCSE 4.7 Basic Internet Security for Exchange Server
82(5)
Using Windows NT to Enchance Exchange's Security
83(1)
Taking Advantage of Windows NT RPC
83(1)
Microsoft Exchange Server Advanced Security
84(3)
5 Planning a Disaster Recovery Strategy
87(28)
MCSE 5.1 Reviewing Exchange Server Roles
87(1)
MCSE 5.2 Optimizing Performance and Recovery
88(3)
Tuning Hard Drives and the Information Store
88(1)
Disable SCSI Controller Write Cache
89(1)
Mirror Or RAIDS The Os partition
89(1)
Disable Circular Logging If Possible
89(1)
Configure the MTAs Accordingly
89(1)
Equip Servers With Sufficient Disk Space
90(1)
MCSE 5.3 Disaster Recovery Plan
91(2)
MCSE 5.4 Backing Up Exchange Files
93(6)
PST Backup, Recovery, and Considerations
94(2)
OST's Backup, Recovery, and Consideration
96(1)
Backup Strategies: First Line of Prevention
96(1)
Backing Up Exchange: On-line Versus Off-line
96(1)
Understanding Log Files and Circular Loggings
97(1)
Configuration Checklist for Exchange Logs and Files
98(1)
MCSE 5.5 Recovering from a Crash: A Case Study
99(9)
Recovering a Single Mailbox
100(1)
Preparing the Exchange Recovery Server
101(1)
Creating a New Site
101(3)
Restoring a Full Exchange Server to Another Server
104(4)
MCSE 5.6 Planning a Backup Strategy: A Case Study
108(7)
Making MS Exchange More Stable and Sustainable
108(1)
The First Stage: Recovering Exchange
109(1)
Tuning NT Server 4.0 for Exchange
109(2)
Tuning Exchange Server
111(4)
PART TWO Installing and Configuring Microsoft Exchange Server 5.5 115(162)
6 Installing Exchange Server 5.5
117(22)
MCSE 6.1 Assessing the Exchange Installation Requirements
117(3)
Establishing an Address and Naming Scheme
118(1)
Choosing an Organization Name
119(1)
Choosing a Site Names
119(1)
MCSE 6.2 Setting Up the Exchange Server Names
120(1)
MCSE 6.3 Setting Up E-mail Addresses
120(6)
X.400 Addresses
121(1)
Microsoft Mail
122(1)
SMTP
122(1)
Other E-mail Addresses
122(1)
Connecting Microsoft Exchange to Legacy Systems and AS/400
123(1)
The Connect-ME Gateway
123(2)
Configuring Container-level Search Controls
125(1)
MCSE 6.4 Setting Up Mailbox Name
126(2)
MCSE 6.5 Modifying Default Address Creation
128(3)
MS Mail
129(1)
SMTP, X.400, and Others
130(1)
MCSE 6.6 Verifying the Design
131(1)
MCSE 6.7 Exchange Server Installation
131(8)
Preliminary Requirements
131(1)
Setup
132(1)
Adding Licenses
132(1)
Creating a New Site
132(1)
Specifying the Site Service Account
132(1)
Creating Mailboxes
133(1)
Installing the Internet Mail Service
133(1)
Installing Anonymous Postings
133(1)
Rehoming of Public Folders
134(1)
7 Installation and Configuration of Exchange Core Components
139(30)
MCSE 7.1 Understanding Directory Services
139(4)
Understanding the Tombstone Concept
140(1)
Understanding Garbage Collection Interval
141(1)
Understanding Off-line Address Book
141(1)
Understanding Custom Attributes
141(2)
MCSE 7.2 Configuring the Directory Service
143(2)
MCSE 7.3 Configuring the System Attendant
145(2)
MCSE 7.4 Understanding Directory Replication in Exchange
147(2)
Directory Replication
147(2)
MCSE 7.5 Directory Replication Between Sites
149(3)
MCSE 7.6 Directory Replication Within a Site
152(1)
MCSE 7.7 Synchronizing Directories
153(8)
Installing the Directory Synchronization Requestor
154(1)
General Dirsync Properties
154(2)
Import Container Properties
156(2)
Export Containers Properties
158(1)
Setting Properties
159(2)
MCSE 7.8 Setting Up Microsoft Mail for PC Networks 3.X Directory Synchronization Requestor
161(8)
Directory Synchronization Between Exchange and Microsoft Mail for Apple Talk Networks
162(1)
Setting up the General Requestor
163(1)
Exporting Directory Information to Exchange Server
164(1)
Setting Up Foreign Directory Exchange Requestors
164(1)
Starting Directory Synchronization
165(4)
8 Configuring Exchange Connectivity to Other Mail Platforms
169(24)
MCSE 8.1 Understanding the Exchange Server Components
170(3)
Understanding Proxy Addresses
172(1)
MCSE 8.2 Configuring Exchange Server Components
173(2)
Site-to-site Connectivity
173(2)
MCSE 8.3 Configuring Connectivity to Other E-mail Platforms
175(1)
MCSE 8.4 Microsoft Exchange Site Connectors
176(12)
Microsoft Mail Connector
178(4)
Microsoft Exchange Internet Mail Connector
182(2)
Connecting a Microsoft Exchange Site to an SMTP Messaging System
184(1)
Microsoft Exchange X.400 Connector
184(2)
The Dynamic RAS Connector
186(2)
MCSE 8.5 Building Exchange's Global Infrastructure
188(5)
9 Setting Up Exchange Recipients and Site Connectors
193(26)
MSCE 9.1 Setting Up the Recipients
193(7)
Creating Mailboxes and Custom Recipients
194(2)
Creating Distribution Lists
196(1)
Creating and Configuring Public Folders
197(3)
MCSE 9.2 Understanding Site Connectors
200(2)
MCSE 9.3 Advantages and Disadvantages of Using Site Connectors
202(2)
Site Connectors
203(1)
MCSE 9.4 X.400 Connector
204(2)
MCSE 9.5 Internet Mail Connector
206(1)
MCSE 9.6 Dynamic Remote Access Service Connector: Pros and Cons
207(6)
Setting up a New Site Connector
208(2)
Configuring Site Connector Properties
210(2)
Target Servers Tab
212(1)
MCSE 9.7 The Dynamic Remote Access Connector
213(6)
Known Problems with Primary SMTP Proxy
214(1)
Inbody Addressing Feature
215(4)
10 Remote Procedure Calls
219(14)
MCSE 10.1 Understanding RPCs
219(5)
The Computer Server Model
222(1)
Identifying Remote Procedures
223(1)
RPC Endpoint Mapper Service
224(1)
RPC Name Service Database
224(2)
RPC Client Application Binding
225(1)
Auto Binding
225(1)
RPC Client Application Managed Binding
226(1)
MCSE 10.2 RPCs and Exchange Server
226(7)
Installing Exchange in a Netware Environment
226(1)
Configuring Windows NT Server in the NetWare Environment
227(1)
Installing NetBIOS over NWLink
227(1)
Using the SAP Agent
228(1)
Understanding More About SAP Broadcasts
228(5)
11 Setting Up the Information Store
233(18)
MCSE 11.1 Understanding and Configuring the Information Store
234(11)
General Properties of the Information Store
236(1)
Setting Display Name, Public Folder Container and Toggle Message Tracking
237(1)
Enable Message Tracking
238(1)
Permissions
239(1)
Top-Level Folder Creation
240(1)
Allowed to Created Top-Level Folders
241(1)
Not allowed to Create Top-Level Folders
241(1)
Modify Button
241(1)
Storage Warnings
242(1)
Configuring the Private Information Store
242(1)
Setting up Storage Limits
243(1)
Setting the Prohibit Send Limit for Mailboxes
244(1)
Changing a Public Folder Server
244(1)
MCSE 11.2 Replicating the Public Information Store/Public Folder
245(6)
The Diagnostics Logging Page
248(3)
12 Installing and Configuring Exchange Clients
251(26)
MSCE 12.1 A Review of Microsoft's E-mail Clients
251(7)
Reviewing Microsoft's E-mail Clients
252(1)
Microsoft Exchange Client
252(1)
Microsoft Outlook
252(1)
Microsoft Exchange Web Services
253(1)
Interactivity between Heterogeneous Client Environments
254(1)
Microsoft Internet Mail and News Utility
254(1)
Configuring POP3
255(1)
POP3 Clients and SMTP Simultaneous Connections
255(1)
IMAP4
255(1)
Installing and Configuring Active Server
256(1)
Internet News Service (NNTP)
256(1)
The Protocols Tab
257(1)
Managing Site Security
258(1)
MCSE 12.2 Setting Up Microsoft Exchange Client
258(1)
MCSE 12.3 Using Exchange to Send and Receive E-mail
259(3)
MCSE 12.4 Taking Advantage of Microsoft's Outlook and Exchange
262(1)
Outlook's Architecture
263(3)
Unified Interface and Database
264(1)
Multiple Data Sources
265(1)
Multiple View Types
265(1)
Robust Custom Views and Forms
265(1)
Advantages over Microsoft Exchange and Schedule+
266(1)
Microsoft Exchange Client
267(1)
Microsoft Schedule+
267(1)
Outlook's Integration with Microsoft Office
267(10)
E-Mail Enhancements
267(1)
ActiveX Attachments
267(1)
WordMail
268(2)
AutoJournal
270(1)
Outlook Notes
270(1)
Notes List
271(1)
Notes Color
271(1)
Icon View
272(5)
PART THREE Managing Microsoft Exchange Server 5.5 and Resources 277(36)
13 Managing Microsoft Exchange
279(18)
MCSE 13.1 Reducing Total Cost of Exchange Ownership
279(2)
Reducing the Overhead of Managing Client/Server Systems
280(1)
MCSE 13.2 Using the Administrator Program
281(1)
The Hierarchy Tree
281(1)
MCSE 13.3 Managing Users and Data Through the Administrator's Menu
282(7)
Mailboxes
283(1)
Easy Migration from Other Mail Systems
284(1)
Managing Other End-User Objects
285(1)
Management of Distribution Lists
286(1)
Managing Custom Recipients
286(2)
Managing Public Folders
288(1)
MCSE 13.4 The Administrator's Menu
289(8)
Administration Window
290(1)
Custom Options
291(1)
14 Managing Directory Services and X.500
297(16)
MCSE 14.1 Introduction to X.500
297(9)
Understanding the RawMode of the Exchange Administrator Program
302(4)
MCSE 14.2 X.500 and the Exchange Directory
306(4)
Exchange Naming Conventions
307(1)
Distinguished Names
308(1)
Relative Distinguished Names
308(1)
Directory User Agents
309(1)
Directory System Agent
309(1)
MCSE 14.3 Knowledge Consistency Checker
310(3)
PART FOUR Monitoring and Optimizing Microsoft Exchange Server 5.5 313(20)
15 Maintaining, Monitoring, and Optimizing Exchange
315(18)
MCSE 15.1 Preventive Maintenance
315(3)
Daily Backups and Verification
316(1)
Periodic File Based Backup
316(1)
Setting Tape Backup Standards
316(1)
Protect Your System with UPS
316(1)
Conducting Fire Drills
317(1)
Checking the Environment Conditions
317(1)
Checking NTs Event Logs
317(1)
Create a Disaster Recovery Kit
318(1)
How Much Does It Cost Your Company to Be Down?
318(1)
Being Proactive About Monitoring the Information Store
318(1)
MCSE 15.2 Microsoft Exchange Monitoring Tools
318(2)
MCSE 15.3 Optimizing Microsoft Exchange
320(4)
Maintaining and Improving the Performance of Exchange
321(1)
Tuning the Exchange Server
322(1)
Using LoadSim
323(1)
MCSE 15.4 Third-Party Integration Tools for Exchange
324(9)
A Partial List of Third-Party Tools for Exchange
324(1)
Building Work-flow Technologies Upon Exchange
325(1)
Document Imaging and Management
326(1)
Information Sharing
327(1)
List of Components Providers for Exchange
328(5)
PART FIVE Troubleshooting Microsoft Exchange Server 5.5 and Clients 333(58)
16 Troubleshooting Microsoft Exchange 5.5
335(56)
MSCE 16.1 Troubleshooting Exchange Components Problems
335(5)
The Setup Program
335(1)
Link and Server Monitors
336(1)
Disk Management
336(1)
The Move User Utility
337(1)
Diagnostic Logging
337(1)
Permissions
337(1)
Sites and Connectors
338(1)
Public Folders
339(1)
Exchange Database
339(1)
The Internet Mail Connector
339(1)
The Directory Synchronization Service
340(1)
Microsoft Exchange Clients
340(1)
MCSE 16.2 Troubleshooting Tools
340(21)
Administrative Mailbox Agent
341(1)
Installing the Administrative Mailbox Agent
342(1)
Using the Administrative Mailbox Agent
343(2)
Deleting Accounts
345(1)
Granting Access Permissions
345(1)
Admins.csv Fields
345(2)
ASpiriN Tool
347(1)
Installing ASpiriN
347(1)
Using ASpiriN
347(1)
AutoFill Tool
348(1)
Installing AutoFill
348(1)
AutoSig Tool
348(1)
Backup Tool for Microsoft Exchange
349(1)
Installing the Backup Tool
349(1)
Using the Backup Tool
349(2)
Mailbox Cleanup Agent
351(1)
Installing the Mailbox Cleanup Agent
351(2)
Setting General Configuration Options
353(1)
Mailstorm Tool
353(2)
Microsoft Mail SMTP Gateway Proxy Migration Tool
355(2)
Sentinel Tool
357(2)
Server Space Client Extension Tool
359(2)
MCSE 16.3 Troubleshooting Exchange Administrator Problems
361(2)
Access Denied Error When Starting Exchange Administrator
361(1)
Internet Mail Service Error After Bringing Exchange 5.5 to the Site
362(1)
MCSE 16.4 Troubleshooting Information Store Problems
363(4)
Troubleshooting a Rapidly Growing Information Store
363(1)
Error 1069 Occurs When Starting an Exchange Server Service
364(1)
Error--550 Occurs When Starting the Directory or Information Store
364(1)
Error--509 Occurs When Starting the Directory, Information Store, or Dirsync Services
364(1)
Error--1011, Information Store Will Not Start
365(1)
Error 1105--EcBadVersion Occurs When Running ISINTEG-PATCH
365(1)
Information Store Returns Service Specific Error 4021
365(1)
Error--1201 Occurs When Starting the Information Store
365(1)
Event ID 9037 Advising Increased JET Tables
366(1)
Error 0002 Occurs When Starting the Directory
366(1)
MCSE 16.5 Troubleshooting Connectivity Within a Site Problems
367(1)
MCSE 16.6 Troubleshooting Foreign Connectivity Problems
368(4)
Troubleshooting cc:Mail Connector
368(1)
Troubleshooting AppleTalk Connector
369(3)
MCSE 16.7 Troubleshooting Exchange Internet Connectivity Problems
372(4)
MCSE 16.8 Troubleshooting Exchange Server 5.5 Upgrade Problems
376(5)
Versions
377(2)
Exchange 5.0 Systems
379(2)
MCSE 16.9 Troubleshooting Client Connectivity Problems
381(4)
MSCE 16.10 Troubleshooting Migration Problems
385(6)
Appendix A Answers to the Chapter Review Questions 391(6)
Appendix B Microsoft Exchange 5.5 Bug List 397(10)
Appendix C Where to Look for Help 407(8)
Appendix D Glossary of Terms 415

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