Microsoft Exchange Server 2003 Unleashed

by Morimoto, Rand

Edition: 2nd

ISBN13: 9780672328077

ISBN10: 0672328070

Format: Paperback

Pub. Date: 2005-09-21

Publisher(s): Sams Publishing

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Summary

Microsoft Exchange Server 2003 Unleashed, Second Edition covers virtually every important Microsoft Exchange 2003 topic-with coverage of Service Pack 2-including design and planning, prototype testing, migration and implementation, and ongoing support and maintenance. Based on years of experience, this book is packed with tips, tricks, and best practices to help you master Exchange 2003 quickly. This book's authors used Exchange 2003 in small, medium, and enterprise-level production environments for more than 18 months prior to the product's initial release. Every chapter of this book was written from scratch based on Exchange Server 2003. Book jacket.

Author Biography

Rand H. Morimoto, Ph.D., MCSE is the president of Convergent Computing, an IT consulting firm in the San Francisco Bay area that has been one of the key early adopter program partners with Microsoft, implementing beta versions of Microsoft Exchange Server 2003, Sharepoint 2003, and Windows Server 2003 in production environments more than two years before the product releases Michael Noel, MCSE+I, MCSA is a senior consultant at Convergent Computing in the San Francisco Bay area with more than ten years' experience Kenton Gardinier, MCSE, CISSP, MCSA is a senior consultant with Convergent Computing

Introduction

(7)

Part I Microsoft Exchange Server 2003 Overview

Exchange Server 2003 Technology Primer

(28)

Using Exchange Server 2003 As an Email and Calendaring Solution

(1)

Taking Advantage of Active Directory in Exchange

(1)

Leveraging Exchange Server 2003 As a Web Access Solution

(1)

Expanding into the New Wireless and Mobility Technologies

(1)

Choosing the Right Time to Migrate to Exchange Server 2003

(2)

Adding an Exchange Server 2003 Server to an Existing Exchange Organization

(1)

Migrating from Exchange 2000 to Exchange Server 2003

(1)

Migrating from Exchange 5.5 to Exchange Server 2003

(1)

Migrating from Novell GroupWise to Exchange Server 2003

(1)

Migrating from Lotus Notes to Exchange Server 2003

(1)

Understanding the Two Versions of Exchange Server 2003

(2)

Getting to Know the Exchange Server 2003 Standard Edition

(1)

Expanding into the Exchange Server 2003 Enterprise Edition

(1)

Understanding How Improvements in Windows 2003 Enhance Exchange Server 2003

(5)

Drag-and-Drop Capabilities in Administrative Tools

(1)

Built-in Setup, Configuration, and Management Wizards

(1)

Improvements in Security

(1)

IPSec and Wireless Security Improvements

(1)

Microsoft Internet Security and Acceleration Server (ISA) 2004 Enhancements

(1)

Performance and Functionality Improvements

(1)

Global Catalog Caching on a Domain Controller

(1)

Remote Installation Service for Servers

(1)

Scaling Reliability with 8-Node Clustering

(1)

Taking Advantage of the Windows 2003 SP1 Security Configuration Wizard

(1)

Improving Mailbox Recovery Through Volume Shadow Copy Services

(1)

Reliability Enhancements in Exchange Server 2003

(1)

Simplifying Mailbox Recovery Using Integrated Tools

(1)

Leveraging Recovery Storage Group Functionality

(1)

Expanding on Manageability and Administration Benefits of Exchange Server 2003

(4)

Improving the Speed of Mailbox Moves

(1)

Establishing Dynamic Distribution Lists

(1)

Replicating Directories Between Forests

(1)

Simplifying Migrations Using Structured Migration Tools

(1)

Taking Advantage of Microsoft Operations Manager

(1)

Improvements in Exchange Server 2003 Security

(2)

Establishing Security Between Front-End and Back-End Servers

(1)

Creating Cross-Forest Kerberos Authentication

(1)

Restricting Distribution Lists to Authenticated Users

(1)

Using Safe and Blocked Lists

(1)

Filtering of Inbound Recipients Functionality

(1)

Blocking Attachments in Outlook Web Access (OWA)

(1)

Supporting S/MIME for OWA Attachments

(1)

Supporting SenderID Messaging Framework

(1)

Leveraging Mobility in Exchange Server 2003

(2)

Improving Outlook Web Access's Functionality

(1)

Using Outlook 2003 over HTTPS

(1)

Leveraging ActiveSync for Exchange Replication

(1)

Connecting Users Through Wireless Technologies

(1)

Performance Improvements in Exchange Server 2003

(2)

Allocating Memory to Improve Performance

(1)

Using Caching on Distribution Lists

(1)

Controlling Message Notification

(1)

Solidifying Core Technologies for Exchange Server 2003

(1)

Solidifying DNS for Proper Message Routing

(1)

Deploying Global Catalogs for Reliable Directory Lookup

(1)

Completing a Migration to Windows 2003

(1)

Summary

(1)

Best Practices

(3)

Planning, Prototyping, Migrating, and Deploying Exchange Server 2003

(34)

Initiation, Planning, Prototype, and Pilot: The Four Phases to the Upgrade

(1)

Documentation Required During the Phases

(1)

Initiation Phase: Defining the Scope and Goals

(5)

The Scope of the Project

(1)

Identifying the Goals

(4)

Initiation Phase: Creating the Statement of Work

(4)

Summarizing the Scope of Work

(1)

Summarizing the Goals

(1)

Summarizing the Timeline and Milestones

(1)

Summarizing the Resources Required

(1)

Summarizing the Risks and Assumptions

(1)

Summarizing the Initial Budget

(1)

Getting Approval on the Statement of Work

(1)

Planning Phase: Discovery

(2)

Understanding the Existing Environment

(1)

Understanding the Geographic Distribution of Resources

(1)

Planning Phase: Creating the Design Document

(5)

Collaboration Sessions: Making the Design Decisions

(1)

Disaster Recovery Options

(1)

Design Document Structure

(3)

Agreeing on the Design

(1)

Creating the Migration Document

(7)

The Project Schedule

(1)

Creating the Migration Document

(5)

The Prototype Phase

(2)

What Is Needed for the Lab?

(1)

Disaster Recovery Testing

(1)

Documentation from the Prototype

(1)

Final Validation of the Migration Document

(1)

The Pilot Phase: Validating the Plan to a Limited Number of Users

(2)

The First Server in the Pilot

(1)

Choosing the Pilot Group

(1)

Gauging the Success of the Pilot Phase

(1)

The Production Migration/Upgrade

(1)

Decommissioning the Old Exchange Environment

(1)

Supporting the New Exchange Server 2003 Environment

(1)

Summary

(1)

Best Practices

(3)

Installing Exchange Server 2003

(44)

Preparing for Implementation of Exchange 2003

(6)

Implementing Active Directory

(1)

Realizing the Impact of Windows on Exchange

(1)

Global Catalog Placement

(1)

Choosing Between Active Directory Mixed and Native Mode in Exchange 2003

(1)

Selecting a Windows 2000/Windows 2003 Group Model

(2)

Extending the Active Directory Schema

(1)

Preparing the Windows 2000 or Windows 2003 Domain

(1)

Preparing to Install Exchange 2003

(1)

Planning Your Exchange 2003 Installation

(1)

Choosing to Install Exchange in Either a Test or Production Environment

(1)

Prototyping Your Exchange 2003 Installation

(1)

Conducting Preinstallation Checks on Exchange 2003

(2)

Verifying Core Services Installation

(1)

Preparing the Forest

(1)

Preparing the Domain

(1)

Reviewing All Log Files

(1)

Performing an Interactive Installation of Exchange Server 2003

(2)

Performing a Scripted Installation of Exchange Server 2003

(2)

Creating the unattend Install File

(1)

Running setup in Unattended Mode

(1)

Completing the Installation of Exchange 2003

(7)

Creating Administrative Group and Routing Group Structure

(3)

Creating Storage Groups

(2)

Managing Databases

(1)

Creating Additional Mailbox Stores

(2)

Creating a Public Folder Store

(1)

Performing Postinstallation Configurations

(9)

Disabling Services

(1)

Removing Information Stores

(1)

Setting Up Routing Group Connectors

(2)

Enabling Logging and Message Tracking

(1)

Dismounting and Deleting Public Folder Stores

(1)

Using System Policies to Manage Mailbox and Public Stores

(1)

Best Practices for Configuring Storage Groups and Databases

(1)

Delegating Administration in Exchange 2003

(1)

Configuring Additional Server Services

(8)

Installing a Bridgehead Server

(1)

Enabling SSL for Services on Front-End Servers

(1)

Managing Public Folders

100

(1)

Creating New Public Folder Trees

101

(1)

Using Dedicated Public Folder Servers

102

(1)

Designing Public Folder Trees

102

(1)

Understanding Public Folder Replication

103

(1)

System Folders

103

(1)

SMTP Connectors and Virtual Servers

104

(1)

Securing SMTP Mail Relays

105

(1)

Testing the Exchange 2003 Installation

106

(2)

Creating a Mailbox

106

(1)

Testing Mail Flow Using OWA

107

(1)

Installing the Exchange System Manager

107

(1)

Summary

108

(1)

Best Practices

109

(4)

Part II Exchange Server 2003

Designing Exchange Server 2003 for a Small to Medium Network

113

(22)

Formulating a Successful Design Strategy

113

(1)

Getting the Most Out of Exchange Server 2003 Functionality

113

(5)

Outlining Significant Changes in Exchange Server 2003

114

(1)

Reviewing Exchange and Operating System Requirements

115

(2)

Scaling Exchange Server 2003

117

(1)

Having Exchange Server 2003 Coexist with an Existing Network Infrastructure

117

(1)

Identifying Third-Party Product Functionality

118

(1)

Understanding Active Directory Design Concepts for Exchange Server 2003

118

(5)

Understanding the Active Directory Forest

118

(2)

Understanding the Active Directory Domain Structure

120

(1)

Reviewing Active Directory Infrastructure Components

120

(3)

Understanding Multiple Forests Design Concepts Using Microsoft Identity Integration Server 2003

123

(1)

Determining Exchange Server 2003 Placement

123

(4)

Designing Administrative Groups

123

(1)

Planning Routing Group Topology

124

(1)

Examining Public Folder Design Concepts

125

(1)

Understanding Environment Sizing Considerations

125

(1)

Identifying Client Access Points

125

(2)

Configuring Exchange Server 2003 for Maximum Performance and Reliability

127

(4)

Designing an Optimal Operating System Configuration for Exchange

127

(1)

Avoiding Virtual Memory Fragmentation Issues

128

(1)

Configuring Disk Options for Performance

128

(1)

Working with Multiple Exchange Databases and Storage Groups

129

(1)

Understanding Clustering for Exchange Server 2003

130

(1)

Monitoring Design Concepts with Microsoft Operations Manager 2005

131

(1)

Outlining Backup and Restore Design Concepts and the Volume Shadow Copy Service

131

(1)

Uncovering Enhanced Antivirus and Spam Features

131

(1)

Securing and Maintaining an Exchange Server 2003 Implementation

131

(2)

Patching the Operating System Using Windows Software Update Services

131

(1)

Using Front-End Server Functionality

132

(1)

Implementing Maintenance Schedules

132

(1)

Using Antivirus and Backup Solutions

132

(1)

Summary

133

(1)

Best Practices

133

(2)

Designing an Enterprise Exchange Server 2003 Environment

135

(28)

Designing for Small Organizations---Company123

135

(1)

Designing for Midsize Organizations---OrganizationY

136

(1)

Designing for Large Organizations---CompanyABC

136

(1)

Designing Active Directory for Exchange Server 2003

136

(6)

Understanding Forest and Domain Design

137

(1)

Outlining AD Site and Replication Topology Layout

138

(1)

Reviewing Domain Controller and Global Catalog Placement Concepts

138

(1)

Configuring DNS

139

(1)

Outlining Active Directory Design Decisions for Small Organizations

139

(1)

Outlining Midsize Organization AD Design Decisions

140

(2)

Outlining Large Organization AD Design Decisions

142

(1)

Determining Hardware and Software Components

142

(5)

Designing Server Number and Placement

142

(1)

Providing for Server Redundancy and Optimization

143

(1)

Reviewing Server Memory and Processor Recommendations

143

(1)

Outlining Server Operating System Considerations

144

(1)

Designing Clustering and Advanced Redundancy Options

145

(1)

Reviewing Small Organization Hardware and Software Design Decisions

145

(1)

Reviewing Midsize Organization Hardware and Software Design Decisions

146

(1)

Reviewing Large Organization Hardware and Software Design Decisions

146

(1)

Designing Exchange Infrastructure

147

(7)

Determining Exchange Version and Org Name

148

(1)

Outlining Administrative Group and Routing Group Structure

149

(1)

Designing Public Folder Structure and Replication

149

(1)

Determining Exchange Databases and Storage Groups Layout

149

(1)

Outlining Exchange Recovery Options

150

(1)

Considering Exchange Antivirus and Antispam Design

150

(1)

Monitoring Exchange

151

(1)

Reviewing Small Organization Exchange Infrastructure Design Decisions

151

(2)

Reviewing Midsize Organization Exchange Infrastructure Design Decisions

153

(1)

Reviewing Large Organization Exchange Infrastructure Design Decisions

153

(1)

Integrating Client Access into Exchange Server 2003 Design

154

(3)

Outlining Client Access Methods

154

(1)

Determining Front-End Server Design

155

(1)

Reviewing Small Organization Client Access Design Decisions

156

(1)

Reviewing Midsize Organization Client Access Design Decisions

156

(1)

Reviewing Large Organization Client Access Design Decisions

157

(1)

Summarizing Design Examples

157

(3)

Summarizing the Sample Small Organization Design Model

157

(1)

Summarizing the Sample Midsize Organization Design Model

158

(1)

Summarizing the Sample Large Organization Design Model

159

(1)

Summary

160

(1)

Best Practices

160

(3)

Integrating Exchange Server 2003 in a Non-Windows Environment

163

(22)

Synchronizing Directory Information with Microsoft Identity Integration Server (MIIS) 2003

164

(5)

Understanding MIIS 2003

164

(1)

Understanding MIIS 2003 Concepts

165

(1)

Exploring MIIS 2003 Account Provisioning

166

(1)

Outlining the Role of Management Agents (MAs) in MIIS 2003

167

(1)

Defining MIIS 2003 and Group Management

168

(1)

Installing MIIS 2003 with SQL 2000

168

(1)

Synchronizing Exchange Server 2003 with Novell eDirectory

169

(6)

Understanding Novell eDirectory

169

(1)

Deploying MIIS 2003 for Identity Management with eDirectory

169

(1)

Using Microsoft Directory Synchronization Services to Integrate Directories

170

(2)

Installing the Microsoft Directory Synchronization Service

172

(1)

Synchronizing eDirectory/NDS with Active Directory Using Services for NetWare

172

(1)

Implementing MSDSS

173

(1)

Identifying Limitations on Directory Synchronization with MSDSS

174

(1)

Backing Up and Restoring MSDSS Information

174

(1)

Managing Identity Information Between LDAP Directories and Exchange Server 2003

175

(3)

Understanding LDAP from a Historical Perspective

176

(1)

Understanding How LDAP Works

177

(1)

Outlining the Differences Between LDAP2 and LDAP3 Implementations

177

(1)

Using Services for Unix to Integrate Unix Environments with Exchange Server 2003

178

(4)

Defining Services for Unix

179

(1)

Understanding Services for Unix Prerequisites

179

(1)

Outlining the Role of Interix As a Component of Services for Unix

180

(1)

Understanding Interix Scripting

180

(1)

Outlining Interix Tools and Programming Languages

181

(1)

Synchronizing Users with SFU

181

(1)

Detailing User Name Mapping in SFU

181

(1)

Performing Password Synchronization with SFU

181

(1)

Summary

182

(1)

Best Practices

182

(3)

Part III Networking Services Impact on Exchange

Domain Name System Impact on Exchange Server 2003

185

(26)

Defining the Domain Name Service

185

(2)

How DNS Is Used

186

(1)

Understanding Who Needs DNS

187

(1)

Outlining the Types of DNS Servers

187

(2)

Examining Unix BIND DNS

188

(1)

Exploring Third-Party (Checkpoint-Meta IP or Lucent Vital QIP) DNS

188

(1)

Examining DNS Compatibility Between DNS Platforms

188

(1)

Examining DNS Components

189

(8)

DNS Zones

189

(2)

DNS Queries

191

(1)

DNS Replication or Zone Transfer

192

(1)

DNS Resource Records

192

(5)

Using DNS to Route SMTP Mail in Exchange Server 2003

197

(2)

Using DNS in Exchange 2003

197

(1)

Understanding SMTP Mail Routing

198

(1)

Examining Client DNS Use for Exchange

199

(1)

Understanding DNS Requirements for Exchange Server 2003

199

(5)

Exchange 5.5 and E2k3 DNS/WINS Name Resolutions Requirements

199

(1)

DNS and SMTP RFC Standards

200

(1)

Virtual SMTP Servers

200

(1)

Routing Groups

200

(1)

Mixed Environment Mail Routing

201

(1)

SMTP Mail Security, Virus Checking, and Proxies

201

(2)

SMTP Server Scalability and Load Balancing

203

(1)

Configuring DNS to Support Exchange Servers

204

(1)

External DNS Servers for the Internet

205

(1)

Internal DNS Servers for Outbound Mail Routing

205

(1)

Internal DNS Servers for Internal Routing of Email Between Exchange Servers

205

(1)

Troubleshooting DNS Problems

205

(4)

Using Event Viewer to Troubleshoot

205

(1)

Troubleshooting Using the ipconfig Utility

206

(1)

Monitoring Exchange Using Performance Monitor

207

(1)

Using nslookup for DNS Exchange Lookup

207

(1)

Troubleshooting with DNSLINT

208

(1)

Using dnscmd for Advanced DNS Troubleshooting

209

(1)

Summary

209

(1)

Best Practices

210

(1)

Global Catalog and Domain Controller Placement

211

(22)

Understanding Active Directory Structure

212

(2)

Exploring AD Domains

212

(1)

Exploring AD Trees

212

(1)

Exploring AD Forests

212

(1)

Understanding AD Replication with Exchange Server 2003

213

(1)

Examining the Role of Domain Controllers in AD

214

(1)

Examining Domain Controller Authentication in Active Directory

214

(1)

Determining Domain Controller Placement with Exchange Server 2003

215

(1)

Defining the Global Catalog

215

(7)

Understanding the Relationship Between Exchange Server 2003 and the AD Global Catalog

216

(1)

Understanding Global Catalog Structure

216

(1)

Creating Global Catalog Domain Controllers

216

(2)

Verifying Global Catalog Creation

218

(1)

Using Best Practices for Global Catalog Placement

219

(1)

Optimizing Global Catalog Promotion

219

(1)

Exploring Global Catalog Demotion

219

(1)

Deploying Domain Controllers Using the Install from Media Option

220

(1)

Understanding Universal Group Caching for AD Sites

221

(1)

Exploring DSAccess, DSProxy, and the Categorizer

222

(3)

Understanding DSAccess

223

(1)

Determining the DSAccess Roles

223

(1)

Understanding DSProxy

224

(1)

Outlining the Role of the Categorizer

224

(1)

Understanding AD Functionality Modes and Their Relationship to Exchange Groups

225

(5)

Understanding Windows Group Types

225

(1)

Defining Security Groups

225

(1)

Defining Distribution Groups in Exchange Server 2003

225

(1)

Outlining Mail-Enabled Security Groups in Exchange Server 2003

226

(1)

Explaining Group Scope

226

(1)

Functional Levels in Windows Server 2003 Active Directory

227

(1)

Exchange Server 2003 Functional Modes

228

(2)

Summary

230

(1)

Best Practices

230

(3)

Securing Exchange Server 2003 with ISA Server 2004

233

(54)

Understanding Internet Security and Acceleration (ISA) Server 2004

234

(1)

Outlining the Need for ISA Server 2004 in Exchange Environments

234

(3)

Outlining the High Cost of Security Breaches

234

(1)

Outlining the Critical Role of Firewall Technology in a Modern Connected Infrastructure

235

(1)

Understanding the Growing Need for Application-Layer Filtering

236

(1)

Outlining the Inherent Threat in Exchange OWA/EMS Traffic

237

(2)

Understanding Web (HTTP) Exploits

237

(1)

Securing Encrypted (Secure Sockets Layer) Web Traffic

238

(1)

Outlining ISA Server 2004's Messaging Security Mechanisms

238

(1)

Securing Exchange Outlook Web Access with ISA Server 2004

239

(13)

Exporting and Importing the OWA Certificate to the ISA Server

240

(3)

Creating an Outlook Web Access Publishing Rule

243

(4)

Redirecting HTTP OWA Traffic to HTTPS Traffic

247

(5)

Customizing Forms-Based Authentication

252

(1)

Securing Exchange Mobile Services (EMS) with ISA

252

(6)

Supporting Mobile Services in ISA When Using Forms-Based Authentication for OWA

253

(1)

Assigning a New IP Address on the ISA Server for the Additional Web Listener

254

(1)

Setting Up an Outlook Mobile Access (OMA) and ActiveSync Publishing Rule

254

(4)

Securing RPC over HTTPS Servers with an ISA Publishing Rule

258

(1)

Securing Exchange MAPI Access

258

(3)

Configuring MAPI RPC Filtering Rules

259

(1)

Deploying MAPI Filtering Across Network Segments

260

(1)

Securing POP and IMAP Exchange Traffic

261

(5)

Creating and Configuring a POP Mail Publishing Rule

261

(3)

Creating and Configuring an IMAP Mail Publishing Rule

264

(2)

Managing and Controlling Simple Mail Transfer Protocol (SMTP) Traffic

266

(11)

Installing and Configuring the SMTP Service on the ISA Server

268

(1)

Installing the ISA SMTP Screener Component

268

(1)

Enabling Outbound and Inbound SMTP Filtering with the SMTP Message Screener

269

(6)

Configuring Exchange to Forward Outbound Messages to ISA

275

(1)

Customizing the SMTP Filter

276

(1)

Logging ISA Traffic

277

(2)

Examining ISA Logs

277

(1)

Customizing Logging Filters

278

(1)

Monitoring ISA from the ISA Console

279

(6)

Customizing the ISA Dashboard

279

(1)

Monitoring and Customizing Alerts

280

(3)

Monitoring Session and Services Activity

283

(1)

Creating Connectivity Verifiers

283

(2)

Summary

285

(1)

Best Practices

285

(2)

Configuring Outlook Web Access and Exchange Mobile Services

287

(50)

Understanding OWA and the Exchange Virtual Server

288

(1)

Designing an OWA Infrastructure

288

(1)

Designing an Exchange Front-End/Back-End OWA Architecture

289

(5)

Describing Front-End and Back-End Servers

289

(1)

Planning for Front-End OWA Servers

290

(1)

Securing Communications on Front-End Servers

291

(1)

Configuring a Firewall for Front-End Servers

291

(2)

Disabling Unnecessary Services on the Front-End Server

293

(1)

Reducing Server Configuration

294

(1)

Configuring Network Load Balancing for Front-End Servers

294

(1)

Configuring Front-End and Back-End Servers

294

(1)

Enabling Secure Sockets Layer (SSL) Support for Exchange Outlook Web Access

294

(10)

Understanding the Need for Third-Party CAs

296

(1)

Installing a Third-Party CA on an OWA Server

297

(3)

Using an Internal Certificate Authority for OWA Certificates

300

(3)

Forcing SSL Encryption for OWA Traffic

303

(1)

Customizing and Securing an OWA Web Site from Internal Access

304

(11)

Redirecting Clients to the Exchange Virtual Directory

305

(1)

Creating a Custom SSL Error to Redirect HTTP Traffic to SSL

306

(3)

Enabling Forms-Based Authentication on the OWA Server

309

(1)

Summarizing OWA Virtual Server Settings

310

(3)

Enabling the Change Password Feature in OWA

313

(2)

Configuring OMA and ActiveSync Access to Exchange

315

(1)

Enabling and Supporting OMA and ActiveSync on the OWA Server

316

(6)

Enabling OMA and ActiveSync in Exchange System Manager

316

(1)

Enabling or Disabling OMA and EAS on a Per-Mailbox Basis

317

(1)

Supporting OMA and ActiveSync on an OWA Server Configured As a Back-End Mailbox Server

317

(5)

Deploying Multiple OWA Virtual Servers

322

(4)

Adding IP Addresses to an OWA Server

323

(1)

Creating an Additional OWA Virtual Server

323

(2)

Assigning a Second SSL Certificate to the New OMA-EAS Virtual Server

325

(1)

Configuring Exchange System Manager to Not Override SSL Settings

325

(1)

Using RPC over HTTP(S) with Exchange Server 2003

326

(7)

Installing the RPC over HTTP Proxy

326

(1)

Configuring RPC over HTTPS on an Exchange Back-End Server

327

(1)

Configuring RPC over HTTPS on an Exchange Front-End Server

328

(1)

Modifying the Registry to Support a Single-Server Exchange RPC over HTTP Topology

329

(1)

Creating the RPC Virtual Directory on the Proper Virtual Server

330

(1)

Setting Up an Outlook 2003 Profile to Use RPC over HTTP

331

(2)

Summary

333

(1)

Best Practices

333

(4)

Part IV Securing an Exchange Server 2003 Environment

Client-Level Security

337

(24)

Tips and Tricks for Hardening Windows

337

(6)

Windows Server 2003 Security Improvements

338

(1)

Windows XP Professional Security Improvements

338

(1)

Windows Firewall Protection

339

(1)

Standardizing Security with Security Templates

340

(2)

Keeping Up with Security Patches and Updates

342

(1)

Client-Based Virus Protection

343

(1)

Windows Lockdown Guidelines and Standards

343

(1)

Exchange Server 2003 Client-Level Security Enhancements

343

(1)

Securing Outlook 2003

344

(5)

Securely Accessing Exchange over the Internet (RPC over HTTPS)

344

(2)

Encrypting Outlook 2003 and Exchange Server 2003 Communications

346

(1)

Authenticating Users

347

(1)

Blocking Attachments

348

(1)

Protecting Against Spam

349

(5)

Spam and Antispam Tools

349

(1)

Protecting Against Web Beaconing

350

(1)

Filtering Junk Mail

351

(1)

Filtering with Safe and Block Lists

352

(1)

Blocking Read Receipts

353

(1)

Information Rights Management in Office 2003

353

(1)

Securing Outlook Web Access

354

(2)

Protecting Against Potentially Harmful Message Content

354

(1)

Blocking Attachments Through OWA

354

(1)

Using Safe and Block Lists

355

(1)

Using Digital Signatures and Encryption

356

(4)

Simplified Fundamentals of Using Digital Signatures and Encryption

356

(1)

Configuring Outlook 2003 for Secure Messaging

357

(1)

Configuring OWA for Secure Messaging

358

(1)

Sending Secure Messages

358

(2)

Summary

360

(1)

Best Practices

360

(1)

Server-Level Security

361

(30)

Microsoft's Trustworthy Computing Initiative

361

(1)

Secure by Design

361

(1)

Secure by Default

362

(1)

Secure by Deployment

362

(1)

Building Communications and Community

362

(1)

Assessing Your Risks

362

(2)

Designing a Secure Messaging Environment

364

(2)

Establishing a Corporate Email Policy

364

(1)

Securing Exchange Server 2003 Through Administrative Policies

365

(1)

Using Email Disclaimers

365

(1)

Exchange Server-Side Security Improvements

366

(4)

Security Roles in Exchange Server 2003

368

(2)

Tips, Tricks, and Best Practices for Hardening Windows Server 2003

370

(10)

Layered Approach to Server Security

370

(1)

Physical Security Considerations

370

(1)

Restricting Logon Access

370

(1)

Auditing Security Events

370

(2)

Securing Groups

372

(1)

Keeping Services to a Minimum

373

(1)

Locking Down the File System

373

(1)

Using the Microsoft Baseline Security Analyzer

374

(1)

Consulting Standards and Guidelines

374

(1)

Using the Security Configuration Wizard

374

(2)

Securing Servers with Security Templates

376

(1)

Keeping Up with Security Patches and Updates

377

(1)

Hardening IIS

378

(1)

IIS Hardening Checklist

378

(1)

Other Hardening Techniques for Windows Server 2003

379

(1)

Securing by Functional Roles of the Server

380

(2)

Standardizing Exchange Server 2003 Servers

382

(1)

Standardizing Server Builds

382

(1)

Protecting Exchange Server 2003 from Viruses

382

(2)

The AVAPI 2.5 Specification

383

(1)

Combating Spam

384

(4)

Using Intelligent Message Filter

384

(1)

Using SenderID

385

(1)

Using Blacklists

386

(1)

Reporting Spammers

386

(1)

Using a Third-Party Antispam Product

387

(1)

Do Not Use Open SMTP Relays

387

(1)

Using the Work Email Address for Work Only

387

(1)

Protecting Distribution Lists

387

(1)

Taking Caution When Sharing Your Email Address

388

(1)

Looking for Privacy Statements and Mailing Options

388

(1)

Removing or ``Unsubscribing'' at Your Own Discretion

388

(1)

Summary

388

(1)

Best Practices

389

(2)

Transport-Level Security

391

(30)

The Onion Approach

391

(1)

Using Public Key Infrastructure with Exchange Server 2003

392

(10)

Certificate Services in Windows Server 2003

392

(2)

PKI Planning Considerations

394

(1)

Installing Certificate Services

395

(1)

Fundamentals of Private and Public Keys

396

(1)

Understanding Certificates

396

(1)

Certificate Templates

397

(2)

Smartcards in a PKI Infrastructure

399

(1)

Certificate Enrollment

400

(2)

Supporting S/MIME

402

(1)

Supporting Digital Signatures

402

(1)

Message Encryption

403

(1)

Comparing PGP and S/MIME

403

(1)

Protecting Communications with IP Security (IPSec)

403

(2)

Fundamentals of IPSec

404

(1)

IPSec NAT Transversal (NAT-T)

404

(1)

Configuring IPSec

405

(2)

Establishing an IPSec Policy

406

(1)

Transport Layer Security

407

(1)

Locking Down SMTP

407

(5)

General SMTP Security Best Practices

407

(1)

Configuring Message Delivery Limits

407

(1)

Securing SMTP Virtual Servers

408

(2)

Controlling SMTP Relaying

410

(2)

Securing Routing Group Connectors

412

(2)

Using X.400

412

(1)

Securing SMTP Connectors

413

(1)

Using the Internet Mail Wizard

413

(1)

Securing Other Exchange-Supported Protocols

414

(1)

Protecting Client-to-Front-End-Server Communications

415

(1)

Automatic SSL Redirection

415

(1)

Locking Down Front-End and Back-End Server Communications

416

(2)

TCP and UDP Ports

416

(2)

Summary

418

(1)

Best Practices

418

(3)

Part V Migrating to Exchange Server 2003

Migrating from NT4 to Windows Server 2003

421

(30)

Microsoft Active Directory Configuration

421

(3)

Defining the Migration Process

421

(1)

Defining Exchange Server 2003 Objectives

422

(1)

Establishing Migration Project Phases

422

(1)

Examining In-Place Upgrade Versus New Hardware Migration Approaches

423

(1)

Choosing a Migration Strategy

423

(1)

Exploring Migration Options

424

(1)

Upgrading a Single Member Server

424

(3)

Verifying Hardware Compatibility

424

(1)

Verifying Application Readiness

425

(1)

Backing Up and Creating a Recovery Process

425

(1)

Outlining Standalone Server Upgrade Steps

426

(1)

Upgrading an NT 4.0 Domain Structure to Active Directory via the In-Place Upgrade Process

427

(2)

Upgrading the Windows NT4 Primary Domain Controller

427

(1)

Upgrading to Active Directory

428

(1)

Migrating and Replacing Backup Domain Controllers

429

(1)

Migrating Existing NT4 Domains to a New Windows Server 2003 Forest

429

(4)

Installing and Configuring a New Windows Server 2003 Forest and Domain

430

(1)

Configuring a Domain Trust Between Source Windows NT4 and Target Windows Server 2003 Domains

430

(2)

Migrating Account and Resource NT Domains to Active Directory Domains

432

(1)

Implication of Migrating Security Principles

432

(1)

Understanding and Using the Microsoft Active Directory Migration Tool 2.0 (ADMT v2)

433

(5)

Deploying ADMT in the Lab

434

(1)

Installing and Configuring ADMT

434

(1)

Outlining Domain Migration Prerequisites

435

(1)

Creating Two-Way Trusts Between Source and Target Domains

435

(1)

Assigning Proper Permissions on Source Domain and Source Domain Workstations

435

(1)

Creating a Target OU Structure

435

(1)

Modifying Default Domain Policy on Target Domain

435

(1)

Exporting Password Key Information

436

(1)

Installing Password Migration DLL on the Source Domain

436

(2)

Setting Proper Registry Permissions on the Source Domain

438

(1)

Migrating Accounts Using the Active Directory Migration Tool

438

(11)

Migrating Groups Using ADMT

438

(4)

Migrating User Accounts Using ADMT

442

(3)

Migrating Computer Accounts Using ADMT

445

(3)

Migrating Service Accounts Using ADMT

448

(1)

Migrating Other Domain Functionality

449

(1)

Summary

449

(1)

Best Practices

450

(1)

Migrating from Exchange v5.5 to Exchange Server 2003

451

(32)

Understanding Exchange 5.5 Migration Options and Strategies

451

(1)

Comparing Exchange 5.5 and Exchange Server 2003

451

(3)

Detailing Design Limitations in Exchange 5.5

452

(1)

How Exchange Server 2003 Addresses Exchange 5.5 Shortcomings

453

(1)

Reviewing the Prerequisites for Migrating to Exchange Server 2003

454

(3)

Checking the Current Environment with the Exchange Server 2003 Deployment Tools

454

(1)

Preparing the Exchange 5.5 Organization for the Migration

454

(3)

Structuring the Migration for Best Results

457

(1)

Performing Single Site Exchange 5.5 Migrations

457

(1)

Performing Multisite Exchange 5.5 Migrations

458

(1)

Performing Multiorganization Exchange 5.5 Migrations

458

(1)

Preparing the Active Directory Forest and Domain for Exchange Server 2003

458

(2)

Extending the Active Directory Schema

458

(1)

Preparing the Windows Server 2003 Domains to Support Exchange Server 2003

459

(1)

Verifying the Organization Settings with OrgPrepCheck

460

(1)

Installing and Configuring the Active Directory Connector

460

(6)

Installing the ADC

460

(1)

Creating Connection Agreements

461

(5)

Installing the First Exchange Server 2003 System in an Exchange 5.5 Site

466

(4)

Installing the First Exchange Server 2003 System

466

(2)

Understanding What Happens Behind the GUI During the Installation

468

(1)

Understanding the Configuration Connection Agreement

469

(1)

Examining the Site Replication Service (SRS)

469

(1)

No Service Account in Exchange Server 2003

469

(1)

Using the Recipient Update Service (RUS)

470

(1)

Understanding Exchange Server 2003 Mailbox-Migration Methods

470

(5)

Migrating Using the Move Mailbox Approach

470

(2)

Leapfrogging Server Migrations to Reduce Costs

472

(1)

Using ExMerge to Migrate Mailboxes

473

(2)

Migrating Exchange 5.5 Public Folders to Exchange Server 2003

475

(1)

Migrating Exchange 5.5 Connectors and Services to Exchange Server 2003

475

(3)

Migrating the Internet Mail Service

476

(1)

Migrating Site Connectors

477

(1)

Migrating Foreign Mail Connectors

477

(1)

Creating Support for Unsupported Connectors

477

(1)

Completing the Migration to Exchange Server 2003

478

(3)

Converting to Native Mode

478

(1)

Deleting All Directory Replication Connectors

479

(1)

Performing Post-Migration Clean-Up

480

(1)

Summary

481

(1)

Best Practices

481

(2)

Migrating from Exchange 2000 to Exchange Server 2003

483

(26)

Outlining Migration Options from Exchange 2000 to Exchange Server 2003

484

(5)

Understanding Exchange Server 2003 Migration Prerequisites

484

(1)

Identifying Exchange Server 2003 Migration Incompatibilities

485

(1)

Understanding Exchange Server 2003 Deployment Enhancements

485

(1)

Migration Techniques Using the In-Place Upgrade Method

486

(1)

Understanding Migration Techniques Using the Move Mailbox Method

487

(1)

Understanding Complex and Combined Approach Migration Techniques

488

(1)

Deploying a Prototype Lab for the Exchange Server 2003 Migration Process

489

(2)

Creating Temporary Prototype Domain Controllers to Simulate Migration

489

(1)

Seizing Operations Master (OM) Roles in the Lab Environment

490

(1)

Restoring the Exchange Environment for Prototype Purposes

491

(1)

Validating and Documenting Design Decisions and Migration Procedures

491

(1)

Migrating to Exchange Server 2003 Using the In-Place Upgrade Approach

491

(6)

Making Use of the Exchange Server 2003 Deployment Tools

492

(1)

Upgrading the Active Directory Schema with Exchange ForestPrep

492

(2)

Preparing Each Domain for Exchange Server 2003 with DomainPrep

494

(1)

Running the In-Place Upgrade of an Exchange 2000 System to Exchange Server 2003

495

(1)

Upgrading the Operating System from Windows 2000 to Windows Server 2003

496

(1)

Upgrading Additional Exchange 2000 Servers to Exchange Server 2003

497

(1)

Migrating to Exchange Server 2003 Using the Move Mailbox Method

497

(9)

Deploying Exchange 2003 Servers in Advance of the Move Mailbox Migration

498

(2)

Enabling New Server ``Burn-In'' and Pilot Testing

500

(1)

Moving Mailboxes to the New Exchange Server 2003 Databases

500

(2)

Replicating Public Folders from Exchange 2000 to Exchange Server 2003

502

(1)

Moving Connectors from Exchange 2000 to Exchange Server 2003

503

(1)

Changing the Recipient Update Service (RUS) Server from Exchange 2000 to Exchange Server 2003

504

(1)

Retiring Legacy Exchange 2000 Servers

505

(1)

Summary

506

(1)

Best Practices

506

(3)

Compatibility Testing

509

(24)

The Importance of Compatibility Testing

510

(1)

Preparing for Compatibility Testing

511

(6)

Determining the Scope for Application Testing

511

(2)

Defining the Goals for Compatibility Testing

513

(4)

Documenting the Compatibility Testing Plan

517

(1)

Researching Products and Applications

517

(2)

Creating an Inventory of the Messaging Applications

518

(1)

Prioritizing the Applications on the List

518

(1)

Verifying Compatibility with Vendors

519

(6)

Tracking Sheets for Application Compatibility Research

520

(1)

Six States of Compatibility

520

(1)

Using an Exchange Server 2003--Compatible Application

521

(1)

Requiring a Minor Update or Service Patch for Compatibility

522

(1)

Applications That Require a Version Upgrade for Compatibility

522

(1)

Noncompatible Applications That Will Be Used Anyway

522

(1)

Noncompatible Applications That Will Be Eliminated and Applications That Are Not Compatible and Will Not Be Used

523

(1)

Noncompatible Applications That Seem to Work

523

(1)

Creating an Upgrade Decision Matrix

524

(1)

Assessing the Effects of the Compatibility Results on the Compatibility Testing Plan

524

(1)

Lab Testing Existing Applications

525

(3)

Allocating and Configuring Hardware

525

(1)

Allocating and Configuring the NOS and Exchange Server 2003

525

(1)

Loading the Remaining Applications

526

(1)

Application Compatibility Testing Tool

527

(1)

Testing the Migration and Upgrade Process

528

(1)

Documenting the Results of the Compatibility Testing

528

(1)

Determining Whether a Prototype Phase Is Required

529

(1)

Summary

529

(1)

Best Practices

530

(3)

Part VI Exchange Server 2003 Administration and Management

Administering Exchange Server 2003

533

(48)

Exchange Administration and the Delegation Wizard

533

(7)

Implementing Role-Based Administration

534

(2)

Understanding and Implementing Extended Permissions

536

(1)

Delegating Administrative Rights

537

(2)

Auditing Administrative Tasks in Exchange Server 2003

539

(1)

Managing Mailboxes and Message Settings in Exchange Server 2003

540

(3)

Managing Exchange Mailboxes

540

(1)

Implementing Message Limits and Storage Limits

541

(1)

Understanding and Implementing User Mailbox Options

541

(2)

Managing New Mailbox Features

543

(4)

Using Wireless Services

543

(1)

Managing User Protocols

544

(1)

Changing the Status of Exchange Features

545

(1)

Managing and Monitoring Mailbox Usage

545

(1)

Running the User Monitor tool

546

(1)

Exporting Collection Data to a File

547

(1)

Moving Exchange User Mailboxes

547

(4)

Simple Tasks to Prepare for Moving Mailboxes

547

(1)

Moving Mailboxes Between Storage Groups and Servers

548

(3)

Creating and Managing Exchange Contacts

551

(2)

Creating Exchange Contacts

551

(1)

Mail-Forwarding Options with Contacts

552

(1)

Contact Email Address Types

552

(1)

Modifying and Adding Contact Email Addresses

553

(1)

Planning and Creating Distribution Groups

553

(5)

Determining Distribution Group Scopes

554

(1)

Creating Distribution Groups

555

(1)

Creating Query-Based Distribution Groups

556

(1)

Managing and Maintaining Distribution Groups

557

(1)

Mail-Enabling Groups

558

(1)

Creating and Managing Exchange Server 2003 Administrative Groups

558

(3)

Mixed Mode

559

(1)

Native Mode

559

(1)

Administrative Groups Models

559

(1)

Creating Administrative Groups in Exchange Server 2003

560

(1)

Delegating Control over Administrative Groups

560

(1)

Creating and Managing Routing Groups

561

(2)

Understanding Exchange Server 2003 Routing Groups

562

(1)

Installing Routing Groups

562

(1)

Moving Exchange Servers Between Routing Groups

563

(1)

Using Recipient Policies

563

(5)

Implementing Email Address Recipient Policies

564

(1)

Defining Recipient Policy Naming Standards

565

(1)

Defining Recipient Policy Membership Using Search Filters

565

(1)

Implementing Mailbox Recipient Policies

566

(1)

Editing and Changing Existing Recipient Policies

567

(1)

Administering Recipient Update Services

568

(3)

Understanding Recipient Update Services

568

(1)

Deploying Recipient Update Services

569

(1)

Managing Recipient Update Services

570

(1)

Using the Mailbox Recovery Center Tool

571

(3)

Identifying Disconnected Mailboxes

571

(1)

Resolving Mailbox Conflicts

572

(1)

Matching and Recovering Mailboxes

573

(1)

Using the Mailbox Manager Utility

574

(4)

Accessing the Mailbox Manager

574

(1)

Understanding Mailbox Manager Options

574

(1)

Reporting with Mailbox Manager

575

(1)

Configuring Mailbox-Cleanup Tasks

576

(1)

Scheduling Mailbox Manager Tasks

577

(1)

Summary

578

(1)

Best Practices

579

(2)

Exchange Server 2003 Management and Maintenance Practices

581

(24)

Managing Exchange Server 2003

581

(2)

Managing by Server Roles and Responsibilities

582

(1)

Auditing the Environment

583

(3)

Audit Logging

584

(1)

Protocol Logging

585

(1)

Message Tracking

585

(1)

Managing Exchange Server 2003 Remotely

586

(1)

Maintenance Tools for Exchange Server 2003

587

(5)

Managing Exchange with the Exchange System Manager

587

(1)

Active Directory Users and Computers

588

(2)

Windows Server 2003 Backup

590

(1)

Exchange Maintenance with the ntdsutil Utility

590

(1)

Integrity Checking with the isinteg Utility

590

(1)

Database Maintenance with the eseutil Utility

591

(1)

Exchange Message Tracking

592

(1)

Exchange Queue Viewer

592

(1)

Best Practices for Performing Database Maintenance

592

(5)

Online Database Maintenance

593

(1)

Performing Offline Database Maintenance

594

(3)

Database Maintenance Through Mailbox Moves

597

(1)

Prioritizing and Scheduling Maintenance Best Practices

597

(5)

Daily Maintenance

598

(1)

Weekly Maintenance

599

(1)

Monthly Maintenance

600

(1)

Quarterly Maintenance

601

(1)

Post-Maintenance Procedures

602

(1)

Reducing Management and Maintenance Efforts

602

(1)

Using Microsoft Operations Manager

602

(1)

Summary

603

(1)

Best Practices

603

(2)

Documenting an Exchange Server 2003 Environment

605

(20)

Planning Exchange Server 2003 Documentation

606

(1)

Benefits of Documentation

606

(2)

Knowledge Sharing and Knowledge Management

607

(1)

Financial Benefits of Documentation

607

(1)

Baselining Records for Documentation Comparisons

607

(1)

Using Documentation for Troubleshooting Purposes

608

(1)

Design and Planning Documentation

608

(4)

Documenting the Design

608

(2)

Creating the Migration Plan

610

(1)

Outlining the Project Plan

610

(1)

Developing the Test Plan

611

(1)

Developing the Migration Documentation

612

(2)

Server Migration Procedures

612

(1)

Desktop Client Configuration Procedures

613

(1)

Mail Migration Procedures

613

(1)

Example of a Mail Migration Checklist

613

(1)

Exchange Server 2003 Environment Documentation

614

(2)

Server Build Procedures

614

(1)

Configuration (As-Built) Documentation

615

(1)

Topology Diagrams

615

(1)

Administration and Maintenance Documentation

616

(1)

Step-by-Step Procedure Documents

616

(1)

Organizational Policy Documents

617

(1)

Documented Checklists

617

(1)

Disaster Recovery Documentation

617

(2)

Disaster Recovery Planning

618

(1)

Backup and Recovery Development

619

(1)

Exchange System Failover Documentation

619

(1)

Performance Documentation

619

(2)

Routine Reporting

620

(1)

Management-Level Reporting

620

(1)

Technical Reporting

620

(1)

Security Documentation

621

(1)

Change Control

621

(1)

Procedures

621

(1)

Training Documentation

622

(1)

End-User

622

(1)

Technical

622

(1)

Summary

622

(1)

Best Practices

623

(2)

Using Terminal Services to Manage Exchange Servers

625

(16)

Terminal Services Modes of Operation

625

(8)

Remote Desktop for Administration

625

(1)

Planning for Remote Desktop for Administration Mode

626

(1)

Enabling Remote Desktop for Administration

626

(1)

Remote Administration (HTML)

627

(3)

Remote Desktop Administration Tips and Tricks

630

(1)

Terminal Services

631

(1)

Planning Considerations for Using Terminal Services

631

(1)

Terminal Services Security

631

(1)

Terminal Server Licensing

632

(1)

Using Terminal Services on Pocket Devices

633

(2)

Locking Down PDA Terminal Services

633

(2)

Using Exchange System Manager to Remotely Manage Exchange Server 2003

635

(2)

Benefits of Remote Management Using the ESM

636

(1)

Managing a Mixed Exchange Environment with ESM

636

(1)

Summary

637

(1)

Best Practices

637

(4)

Part VII New Mobility Functionality in Exchange Server 2003

Designing Mobility in Exchange Server 2003

641

(16)

Mobilizing Exchange Server 2003

641

(3)

Accessing Outlook Using VPN Connectivity

641

(1)

Connecting Outlook over HTTP Proxy

642

(1)

Using Outlook Web Access As a Remote Client

642

(1)

Using Exchange ActiveSync for PDA Connectivity

643

(1)

Using Mobile Web Access for Wireless Phone Access

643

(1)

Using Non-Windows Systems to Access Exchange

644

(1)

Automatic Update on Mobile Devices

644

(1)

Leveraging Exchange ActiveSync for PDA Mobile Communications

644

(3)

Flexibility of Information Synchronization

645

(1)

Customizing Synchronization Characteristics

645

(1)

Improving Mobile Performance

646

(1)

Improving Mobile Security

646

(1)

Using Outlook Mobile Access for Browser-Based Devices

647

(1)

Simplified Browser-Centric Commands

647

(1)

Minimizing Downloads Through Enhanced Features

647

(1)

Designing the Appropriate Use of Exchange 2003 Mobility Capabilities

648

(5)

Identifying Mobile Devices in Use

648

(2)

Choosing the Right Mobile Solution

650

(1)

Understanding Exchange ActiveSync and OMA

650

(1)

Active Prototype and Pilot Testing of Exchange Mobility

651

(1)

Organizational Scalability of Exchange Mobility

652

(1)

Using Exchange Mobility for the Mobile Executive

653

(1)

Technologies Used by Mobile Executives

653

(1)

Achieved Benefits by Executives

653

(1)

Replacing Laptops with Mobile Pocket Devices

653

(1)

Technologies Used for Mobile Laptop Users

654

(1)

Achieved Benefits by Mobile Laptop Users

654

(1)

Leveraging a Low-Cost PDA Instead of an Expensive Tablet

654

(1)

Technologies Used for Pocket PC Mobility

654

(1)

Achieved Benefits of Pocket Device Use

655

(1)

Summary

655

(1)

Best Practices

655

(2)

Implementing Mobile Synchronization in Exchange Server 2003

657

(16)

Preparing for Mobility in an Exchange 2003 Environment

657

(5)

Understanding ActiveSync Versus Outlook Mobile Access

658

(1)

Functionality in Exchange 2003

658

(1)

Designing and Planning a Mobile Access Exchange Environment

658

(1)

Optimizing the Number of Front-End Servers

659

(2)

Trying Mobility Before Making a True Investment

661

(1)

Installing an Exchange Server 2003 Server for Mobile Access

662

(3)

Creating a Separate Front-End Server for Mobile Connections

662

(2)

Adding Additional Front-End Servers for Scalability

664

(1)

Configuring Firewall Ports to Secure Communications

664

(1)

Migrating from Microsoft Mobile Information Server

665

(1)

Installing Mobile Information Server from Scratch

665

(1)

Replacing an Existing Mobile Information Server

666

(1)

Configuring Mobile Exchange Features

666

(4)

Viewing Mobile Services

666

(1)

Configuring Mobile Services

667

(1)

Configuring Mobile Services Properties for ActiveSync

668

(2)

Configuring Mobile Services Properties for OMA

670

(1)

Summary

670

(1)

Best Practices

671

(2)

Configuring Client Systems for Mobility

673

(34)

Identifying Mobile Devices to Be Supported

673

(1)

Supporting the Pocket PC 2002 Synchronization with Microsoft Exchange 2003

674

(10)

Installing the Pocket PC 2002 Emulator

675

(4)

Configuring a Pocket PC 2002 Device for Network Connectivity

679

(4)

Establishing a Connection Between the Pocket PC 2002 and Exchange 2003

683

(1)

Synchronizing Data Between Pocket PC 2002 and Exchange 2003

683

(1)

Supporting Pocket PC 2003 Synchronization with Exchange 2003

684

(9)

Installing the Pocket PC 2003 Emulator

685

(3)

Configuring a Pocket PC 2003 Device for Network Connectivity

688

(4)

Establishing a Connection Between the Pocket PC 2003 and Exchange 2003

692

(1)

Synchronizing Data Between Pocket PC 2003 and Exchange 2003

693

(1)

Using the Pocket PC 2002 and Pocket PC 2003

693

(2)

Viewing Inbox Information

693

(1)

Viewing Calendar and Contacts Information

694

(1)

Working with Smartphones

695

(4)

Using a Smartphone Wireless Device

695

(1)

Using a Smartphone Emulator

696

(2)

Synchronizing Data Between the Smartphone and Exchange 2003

698

(1)

Establishing a Link from a Mobile Phone to Exchange 2003

699

(2)

Establishing Connectivity for a Mobile Phone Device

700

(1)

Connectivity of a Web-Enabled Wireless Phone

700

(1)

Connectivity Using a Web-Enabled Phone Emulator

700

(1)

Using Outlook Mobile Access to Exchange Server 2003

701

(1)

Summary

702

(1)

Best Practices

702

(5)

Part VIII Client Access to Exchange Server 2003

Getting the Most Out of the Microsoft Outlook Client

707

(42)

What's Common Across All Versions of Outlook

707

(2)

Comparing Outlook 97, Outlook 98, Outlook 2000, Outlook XP/2002, and Outlook 2003

708

(1)

The Basic Outlook Features

708

(1)

Security

708

(1)

Collaboration

708

(1)

Other Enhancements

709

(1)

What's New in Outlook 2003

709

(6)

Understanding the New Outlook 2003 Interface

709

(1)

Methods for Highlighting Outlook Items

710

(1)

Proposing a New Meeting Time

711

(1)

Using the New Search Functionality

712

(1)

Associating Items with Specific Contacts

713

(2)

Managing Multiple Email Accounts from One Place

715

(1)

Customizing the End-User Experience

715

(4)

Using the Custom Installation Wizard

716

(1)

Creating a PRF File Using the Custom Installation Wizard

716

(2)

Configuring Registry Keys During Installation

718

(1)

Using PRF Files

718

(1)

Applying PRF Files

719

(1)

Security Enhancements in Outlook 2003

719

(6)

Support for Secured Messaging

719

(3)

Attaching Security Labels

722

(1)

Using Junk Email Filters

722

(3)

Preventing Spam Beaconing

725

(1)

Understanding RPC over HTTP

725

(4)

Installing and Configuring RPC over HTTP on the Server End

725

(2)

Installing and Configuring RPC over HTTP on the End-User Workstation

727

(2)

Using Outlook 2003 Collaboratively

729

(10)

Viewing Shared Calendars in Multiple Panes

729

(1)

Enabling Calendar Sharing

729

(2)

Sharing Other Personal Information

731

(1)

Delegating Rights to Send Email ``On Behalf Of''

731

(1)

Sharing Information with Users Outside the Company

731

(2)

Using iCalendar and vCalendar

733

(3)

Using Public Folders to Share Information

736

(1)

Using Group Schedules

736

(2)

Using Synchronized Home Page Views

738

(1)

Using Outlook Cached Mode for Remote Connectivity

739

(7)

The User Experience in Cached Mode

740

(1)

Deploying Cached Exchange Mode

740

(3)

Using Cached Exchange Mode

743

(1)

Cached Exchange Mode and OSTs and OABs

744

(1)

Outlook Features That Decrease Cached Mode's Effectiveness

745

(1)

Summary

746

(1)

Best Practices

747

(2)

Everything You Need to Know About the Outlook Web Access (OWA) Client

749

(52)

Understanding Microsoft's Direction on OWA

750

(1)

Creating a Common Interface

750

(1)

Making a Full-Feature Web Client

750

(1)

Integrating XML in the Client Interface

751

(1)

Leveraging the .NET Framework

751

(1)

Using the Basics of OWA 2003

751

(2)

Understanding User Modes

751

(2)

What's New in the OWA Client (Since Exchange 2000 Server)

753

(4)

Logging On

755

(2)

Getting to Know the Look and Feel of OWA 2003

757

(7)

Using Multiple Panes

757

(2)

Using Pull-Down Menus

759

(1)

Moving Through the OWA Features

760

(1)

Moving Through Email Pages

760

(1)

Changing the Viewing Order and Using the Two-Line View

760

(1)

Using the Reading Pane

761

(1)

Creating New Folders

762

(1)

Displaying Public Folders in Their Own Windows

763

(1)

Using OWA Help

763

(1)

Logging Off OWA 2003

764

(1)

Using OWA Mail Features

764

(7)

Creating an Email

764

(1)

Addressing an Email

764

(1)

Removing a User from the To, CC, or BCC Fields in a Message

765

(1)

Adding Attachments

765

(1)

Sending an Email

766

(1)

Reading an Email

767

(1)

Reading Attachments

767

(1)

Replying or Forwarding an Email

768

(1)

Deleting Email

769

(1)

Configuring Message Options: Importance, Sensitivity, and Tracking Options

769

(2)

Changing the Look of the Text in an Email Message

771

(1)

Taking Advantage of Advanced OWA Features

771

(10)

Moving Email Messages to Folders

771

(1)

Using the Address Book

771

(2)

Marking Messages Read/Unread

773

(1)

Viewing User Property Sheets

773

(1)

Using the OWA 2003 Spell Checker

774

(1)

Configuring Rules Using the Rules Editor

775

(2)

Displaying Context Menus

777

(1)

Enabling Quick Flags for Easier Reminders

778

(1)

Performing Searches with Outlook

779

(1)

Using Keyboard Shortcuts to Save Time

780

(1)

Understanding the Deferred View Update

781

(1)

Customizing OWA Options

781

(7)

Configuring the Out of Office Assistant

781

(1)

Configuring Items Per Page

781

(1)

Setting Default Signatures

782

(1)

Reading Pane Options

783

(1)

Spelling Options

783

(1)

Email Security

783

(1)

Privacy and Junk Email Prevention

784

(1)

Color Scheme Appearance

785

(1)

Configuring Date and Time Formats

785

(1)

Configuring Calendar Options

786

(1)

Configuring Reminder Options

786

(1)

Configuring Contact Options

786

(1)

Recovering Deleted Items

786

(1)

Changing the Active Directory Password

787

(1)

Using the Calendar in OWA

788

(4)

Using Views

788

(1)

Creating an Appointment in Calendar

788

(1)

Creating a Meeting Request in Calendar

789

(3)

Gaining Functionality from the Meeting Invitation Functions

792

(1)

Forwarding and Replying to Meeting Requests

792

(1)

Setting Preferred Reminder Time Changes

792

(1)

Launching an Invitation in Its Own Window

792

(1)

Receiving Task and Calendar Reminders

793

(1)

Using Tasks in OWA

793

(1)

Creating Tasks

793

(1)

Task Views

794

(1)

Using Contacts in OWA

794

(3)

Creating Contacts

794

(1)

Editing Contacts

795

(1)

Mapping Addresses from Contacts

795

(1)

Changing Contact Views

795

(1)

Deleting Contacts

796

(1)

Finding Names

796

(1)

Sending Mail from Contacts

796

(1)

Creating New Distribution Lists

796

(1)

Understanding OWA Security Features

797

(1)

S/MIME: Sending and Receiving Digitally Signed and Encrypted Messages

797

(1)

Understanding Spam Beacon Blocking

797

(1)

Understanding Attachment Blocking

798

(1)

Understanding Cookie Authentication Timeout and Timed Logoff

798

(1)

Clearing User Credentials at Logoff

798

(1)

Tips for OWA Users with Slow Access

798

(1)

Summary

799

(1)

Best Practices

800

(1)

Outlook for Non-Windows Systems

801

(28)

Understanding Non-Windows-Based Mail Client Options

802

(3)

Supporting Mac Clients with Microsoft Solutions

802

(1)

Providing Full Functionality with Virtual PC and Remote Desktop for Mac

803

(1)

Using the Internet for Exchange Connectivity

804

(1)

Comparing Client Functionality and Compatibility

804

(1)

Outlook for Macintosh

805

(5)

Outlook Options for Macintosh

806

(1)

Configuring Support for Mac Clients

806

(2)

Configuring Outlook for Macintosh

808

(1)

Supporting Macintosh Clients

809

(1)

Outlook Express

810

(5)

Compatibility with Non-Windows Systems

810

(1)

Installing and Enabling Support for Outlook Express 5

811

(1)

Configuring POP Access with Outlook Express 5 for Mac

812

(1)

Migrating and Backing Up Personal Address Books

813

(2)

Configuring and Implementing Entourage 2004 for Mac

815

(3)

Features and Functionality

815

(1)

Deploying Entourage 2004

816

(2)

Terminal Services Client for Mac

818

(4)

Compatibility, Features, and Functionality

818

(2)

Installing the Terminal Services Client

820

(2)

Understanding Other Non-Windows Client Access Methods

822

(2)

POP3 Access to Exchange

822

(1)

IMAP Access to Exchange

822

(1)

Pocket PC Access

823

(1)

HTML Access

823

(1)

Outlook Web Access

823

(1)

Summary

824

(1)

Best Practices

824

(5)

Part IX Client Administration and Management

Deploying the Client for Exchange

829

(24)

Understanding Deployment Options

829

(3)

Available Methods of Deployment

830

(1)

Outlook Profile Generation

830

(1)

Configuring Outlook Client Options

831

(1)

Deploying Non-Windows-Based Options

832

(1)

Planning Considerations and Best Practices

832

(2)

Network Topology Bandwidth Consideration

832

(1)

Planning Best Practices

833

(1)

Addressing Remote and Mobile Client Systems

833

(1)

Managing the Outlook Deployment

834

(1)

Preparing the Deployment

834

(8)

Outlook Systems Requirements

834

(1)

Planning Predefined Configuration Options

835

(1)

Creating Administrative Installation Points

836

(1)

Automating Outlook Profile Settings

836

(2)

Creating Transforms and Profile Files

838

(4)

Installing the Exchange Client

842

(2)

Using Transforms and PRF Files When Installing Outlook

842

(1)

Installing the Outlook Clients with PRF Files

843

(1)

Manually Installing Outlook with Transforms

843

(1)

Pushing Client Software with Windows 2003 Group Policies

844

(4)

Deploying Outlook with Group Policy Overview

844

(2)

Best Practices for Deploying Outlook Clients

846

(1)

Pushing Outlook Client

846

(2)

Testing the Outlook Client Deployment

848

(1)

Deploying with Microsoft Systems Management Server

848

(2)

Planning and Preparing Outlook Deployments with SMS

848

(1)

Deploying with Systems Management Server 2003

849

(1)

Configuring the SMS Package for an Unattended Installation

849

(1)

Managing Post-Deployment Tasks

850

(1)

Validating Successful Installations

850

(1)

Summary

851

(1)

Best Practices

851

(2)

Group Policy Management for Exchange Clients

853

(24)

Understanding Group Policy Management with Outlook

854

(3)

Managing Group Policies

854

(1)

Understanding Policies and Preferences

855

(1)

Group Policy Templates

855

(1)

Defining the Order of Application

856

(1)

Group Policy Refresh Intervals

856

(1)

Baseline Administration for Group Policy Deployment

857

(2)

Delegating GP Management Rights

857

(1)

Working with Resultant Set of Policies (RSoP)

858

(1)

Managing Group Policy Inheritance

858

(1)

Group Policy Backup, Restore, Copy, and Import

859

(1)

Outlook Client Group Policies

859

(5)

Exchange Client Policy Options

860

(1)

Adding the Outlook Administrative Template

860

(3)

Assigning Group Policy Delegates

863

(1)

Managing Group Policy Configurations

864

(1)

Administering Outlook Through Group Policy

864

(6)

Defining Baseline Outlook Preferences

865

(2)

Managing the Look and Feel of the Exchange Client

867

(1)

Configuring and Applying Outlook Group Policy Settings

867

(3)

Updates and Patch Management with Group Policies

870

(3)

Deployment Options When Updating Exchange Clients

870

(1)

Deploying Client Updates

871

(1)

Pushing Client Updates

872

(1)

Determining the Success of a Push

873

(1)

Summary

873

(1)

Best Practices

874

(3)

Part X Fault Tolerance and Optimization Technologies

System-Level Fault Tolerance (Clustering/Network Load Balancing)

877

(32)

Clustering and Load Balancing with Exchange Server 2003

878

(5)

Clustering Terminology

878

(1)

Fault Tolerance Options

879

(3)

Cluster Permissions with Exchange Server 2003 Environments

882

(1)

Management Options with Exchange Server 2003

883

(1)

Clusters and Load-Balancing Requirements

883

(3)

Cluster Node Hardware Requirements

883

(1)

Software Requirements

884

(1)

Networking Requirements

885

(1)

Shared Storage and Disks Requirements

885

(1)

Implementing Fault-Tolerant Exchange Systems

886

(5)

Preparing to Install Exchange Server 2003 Clusters

887

(1)

General Features Overview

887

(1)

Planning Exchange Server 2003 Clusters

888

(3)

Installing Exchange Server 2003 Clusters

891

(7)

Setting Up Windows Server 2003 Clusters

892

(1)

Adding Additional Nodes to a Cluster

893

(1)

Installing the Cluster-Aware Version of Exchange Server 2003

894

(2)

Configuring Exchange Server 2003 in a Cluster

896

(2)

Managing Exchange Server 2003 Clusters

898

(5)

Configuration and Management Options

899

(1)

Backing Up and Restoring Exchange Server 2003 Clusters

899

(3)

Failover and Failback

902

(1)

Outlook Web Access Front-End Server and Load-Balancing Clusters

903

(4)

Using Network Load Balancing

903

(1)

NLB Modes and Port Configuration Overview

904

(1)

NLB Network Card Configurations

904

(1)

Configuring Network Load Balancing with OWA

904

(3)

Summary

907

(1)

Best Practices

907

(2)

Backing Up the Exchange Server 2003 Environment

909

(26)

Using Backup to Solve Department Challenges

910

(2)

Understanding What Should Be Ready for Restoral

910

(2)

Maintaining Documentation on the Exchange Environment

912

(3)

Server Configuration Documentation

913

(1)

The Server Build Document

913

(1)

Hardware Inventory

913

(1)

Network Configurations

914

(1)

Recovery Documentation

914

(1)

Updating Documentation

914

(1)

Developing a Backup Strategy

915

(3)

Creating a Master Account List

915

(1)

Assigning Tasks and Designating Team Members

915

(1)

Creating Regular Backup Procedures

916

(1)

Creating a Service-Level Agreement for Each Critical Service

916

(1)

Selecting Devices to Back Up

917

(1)

Backing Up the Windows Server 2003 and Exchange Server 2003

918

(2)

Backing Up Boot and System Volumes

918

(1)

Backing Up Exchange Data Volumes

919

(1)

Backing Up Windows Server 2003 Services

919

(1)

Backing Up the System State

920

(1)

Using the Active Directory Restore Mode Password

920

(1)

Volume Shadow Copy Services and Exchange Server 2003

920

(2)

What Role VSS Plays in Backup

921

(1)

Shadow Copies and Snapshots

921

(1)

VSS Requirements and Prerequisites

921

(1)

Using the Windows Backup Utility (Ntbackup.exe)

922

(5)

Modes of Operation

922

(1)

Using the Windows Backup Advanced Mode

923

(1)

Automated System Recovery

924

(3)

Backing Up Specific Windows Services

927

(3)

Disk Configuration (Software RAID Sets)

927

(1)

Certificate Services

927

(2)

Internet Information Services (IIS)

929

(1)

Managing Media in a Structured Backup Strategy

930

(2)

Media Pools

931

(1)

Summary

932

(1)

Best Practices

932

(3)

Recovering from a Disaster

935

(40)

Identifying the Extent of the Problem

935

(3)

Mailbox Content Was Deleted, Use the Undelete Function of Exchange and Outlook

936

(1)

Data Is Lost, Must Restore from Backup

936

(1)

Data Is Okay, Server Just Doesn't Come Up

937

(1)

Data Is Corrupt---Some Mailboxes Are Accessible, Some Are Not

937

(1)

Data Is Corrupt, No Mailboxes Are Accessible

937

(1)

Exchange Server Is Okay, Something Else Is Preventing Exchange from Working

938

(1)

What to Do Before Performing Any Server-Recovery Process

938

(1)

Validating Backup Data and Procedures

938

(1)

Preparing for a More Easily Recoverable Environment

939

(2)

Documenting the Exchange Environment

939

(1)

Documenting the Backup Process

940

(1)

Documenting the Recovery Process

940

(1)

Including Test Restores in the Scheduled Maintenance

940

(1)

Recovering from a Site Failure

941

(3)

Creating Redundant and Failover Sites

941

(1)

Creating the Failover Site

941

(1)

Failing Over Between Sites

942

(1)

Failing Back After Site Recovery

943

(1)

Providing Alternative Methods of Client Connectivity

943

(1)

Recovering from a Disk Failure

944

(1)

Hardware-Based RAID Array Failure

944

(1)

System Volume

944

(1)

Boot Volume

945

(1)

Data Volume

945

(1)

Recovering from a Boot Failure

945

(2)

The Recovery Console

947

(1)

Recovering from a Complete Server Failure

947

(6)

Restoring Versus Rebuilding

947

(1)

Manually Recovering a Server

948

(1)

Restoring a Server Using a System State Restore

949

(2)

Restoring a System Using an Automated System Recovery Restore

951

(2)

Restoring the Boot Loader File

953

(1)

Recovering Exchange Application and Exchange Data

953

(3)

Recovering Using Ntbackup.exe

953

(1)

Performing a Restore of Only Exchange Database Files

954

(2)

Recovering from Database Corruption

956

(7)

Flat File Copying the Exchange Databases

956

(1)

Moving Mailboxes to Another Server in the Site

957

(1)

Extracting Mail from a Corrupt Mailbox

958

(3)

Running the ISINTEG and ESEUTIL Utilities

961

(2)

Using the Recovery Storage Group in Exchange Server 2003

963

(3)

Recovering Data with a Recovery Storage Group

964

(2)

Recovering Internet Information Services

966

(1)

Recovering IIS Data and Logs

966

(1)

Recovering the Cluster Service

966

(1)

Recovering Windows Server 2003 Domain Controllers

967

(1)

Recovering Active Directory

967

(6)

The Active Directory Database

967

(6)

Summary

973

(1)

Best Practices

974

(1)

Capacity Analysis and Performance Optimization

975

(24)

Examining Exchange Server 2003 Performance Improvements

976

(3)

Communication Improvements

976

(1)

Client-Side Performance Enhancements

977

(1)

Outlook Web Access (OWA) Performance Enhancements

978

(1)

Improved Public Folder Store Replication

978

(1)

Performance Scalability Improvements

979

(1)

Analyzing Capacity

979

(2)

Establishing Baselines

980

(1)

Monitoring Exchange Server 2003

981

(2)

Using the Performance Monitor Console

981

(1)

Using Network Monitor

982

(1)

Using Task Manager

982

(1)

Simulating Stress with Jetstress

982

(1)

Analyzing and Monitoring Core Elements

983

(4)

Memory Subsystem Optimizations

984

(1)

Improving Virtual Memory Usage

985

(1)

Monitoring Processor Usage

986

(1)

Monitoring the Disk Subsystem

986

(1)

Monitoring the Network Subsystem

987

(1)

Properly Sizing Exchange Server 2003

987

(6)

Optimizing the Disk Subsystem Configuration

987

(2)

Database Sizing and Optimization

989

(1)

Optimizing Exchange Logs

990

(1)

Sizing Memory Requirements

991

(1)

Sizing Based on Server Roles

991

(2)

Optimizing Exchange Through Ongoing Maintenance

993

(1)

Monitoring Exchange with Microsoft Operations Manager

994

(1)

Summary

995

(1)

Best Practices

995

(4)

Part XI Cross-Platform Migrations to Exchange 2003

Migrating from Novell GroupWise to Exchange 2003

999

(58)

Similarities and Differences Between GroupWise and Exchange Server 2003

1000

(1)

Comparing Messaging and Collaboration Capabilities

1000

(1)

Comparing Administrative Tools

1001

(1)

Exchange Migration and the Impact of Active Directory

1001

(1)

Implementing Exchange in a Native Active Directory Environment

1002

(1)

Running Exchange in an NDS/eDirectory Environment

1002

(1)

Evaluating the Existing Environment

1002

(2)

Understanding the Tools Available to Migrate from NDS/eDirectory to Active Directory

1004

(2)

Services for NetWare

1004

(1)

Microsoft Directory Synchronization Services

1004

(1)

File Migration Utility

1005

(1)

Automating the Migration Using Services for NetWare 5.03

1006

(4)

Setting Up Directory Synchronization

1006

(2)

Migrating Data with the File Migration Utility (FMU)

1008

(2)

Planning Your Migration from GroupWise

1010

(6)

Choosing a Phased Migration from GroupWise

1011

(4)

Choosing the Direct Migration Approach

1015

(1)

Conducting Preinstallation Checks on Exchange Server 2003

1016

(2)

Verifying Core Services Installation

1017

(1)

Preparing the Forest

1017

(1)

Preparing the Domain

1017

(1)

Reviewing All Log Files

1017

(1)

Performing a Core Installation of Exchange Server 2003

1018

(4)

Implementing Active Directory

1018

(1)

Extending the Active Directory Schema

1018

(1)

Preparing the Windows 2003 Domain

1019

(1)

Step-by-Step Installation of Exchange Server 2003

1020

(2)

Detailing the Exchange Server 2003 Installation

1022

(8)

Creating Administrative Group and Routing Group Structure

1022

(3)

Creating Storage Groups

1025

(2)

Managing Databases

1027

(1)

Creating Additional Mailbox Stores

1028

(1)

Creating a Public Folder Store

1029

(1)

Performing Postinstallation Configurations

1030

(5)

Disabling Services

1030

(1)

Removing Information Stores

1030

(1)

Setting Up Routing Group Connectors

1031

(3)

Enabling Logging and Message Tracking

1034

(1)

Installing and Configuring a Gateway Between GroupWise and Exchange

1035

(9)

Prerequisites for Migrating to Exchange Server 2003

1035

(1)

Migration Considerations for All GroupWise Environments

1036

(1)

Installing an Exchange Server 2003 Server with the Connector for GroupWise

1037

(1)

Enabling and Customizing Novell GroupWise Proxy Addresses

1038

(1)

Configuring the Connector for Novell GroupWise

1039

(2)

Starting the Connector for Novell GroupWise

1041

(1)

Configuring Directory Synchronization

1041

(3)

Manually Testing Directory Synchronization

1044

(1)

Installing and Configuring Calendar Connector in a GroupWise Environment

1044

(4)

Prerequisites for the Calendar Connector for GroupWise

1044

(1)

Installing the Calendar Connector

1045

(1)

Adding a Local Replica for the Schedule+ Free/Busy Public Folder

1045

(1)

Configuring the Calendar Connector

1046

(2)

Starting Calendar Connector Service

1048

(1)

Reviewing the Results of the Lab Environment

1048

(1)

Using the Exchange Migration Wizard to Migrate User Data

1048

(5)

Setting Up a Migration Server for Novell GroupWise and Exchange Server 2003

1048

(1)

Preparing the Users' Novell GroupWise Mailboxes

1049

(1)

Deploying Outlook 2003 Client Software to Pilot User Workstations

1050

(1)

Running the Exchange Migration Wizard Process

1050

(2)

Confirming Migration Operations

1052

(1)

Details on the Effects of the GroupWise Migration Tools

1053

(2)

Migration of Local Archives

1053

(1)

Migration of Personal Address Books

1054

(1)

Migration of Personal Dictionaries

1054

(1)

Migration of Client Rules and Proxy Access

1054

(1)

Migration of Shared Folders

1055

(1)

Migration of External Entities

1055

(1)

Summary

1055

(1)

Best Practices

1056

(1)

Migrating from Lotus Notes to Exchange Server 2003

1057

(51)

Similarities and Differences Between Lotus Notes and Exchange Server 2003 Comparing Messaging and Collaboration Capabilities

1058

(1)

Comparing Administrative Tools

1059

(1)

Exchange Migration and the Impact of Active Directory

1059

(1)

Implementing Exchange in a Native Active Directory Environment

1059

(1)

Migrating to Exchange in an Environment That Has No Windows Network

1060

(1)

Evaluating the Existing Environment

1060

(1)

Planning Your Migration from Lotus Notes

1061

(6)

Choosing a Phased Migration from Lotus Notes

1062

(4)

Choosing the Direct Migration Approach

1066

(1)

Conducting Preinstallation Checks on Exchange Server 2003

1067

(1)

Verifying Core Services Installation

1067

(1)

Preparing the Forest

1067

(1)

Preparing the Domain

1067

(1)

Reviewing All Log Files

1068

(1)

Performing a Core Installation of Exchange Server 2003

1068

(4)

Implementing Active Directory

1068

(1)

Extending the Active Directory Schema

1068

(1)

Preparing the Windows 2003 Domain

1069

(1)

Step-by-Step Installation of Exchange Server 2003

1070

(2)

Detailing the Exchange Server 2003 Installation

1072

(7)

Creating the Administrative Group and Routing Group Structure

1072

(3)

Creating Storage Groups

1075

(2)

Managing Databases

1077

(1)

Creating Additional Mailbox Stores

1078

(1)

Creating a Public Folder Store

1079

(1)

Performing Postinstallation Configurations

1079

(6)

Disabling Services

1080

(1)

Removing Information Stores

1080

(1)

Setting Up Routing Group Connectors

1081

(3)

Enabling Logging and Message Tracking

1084

(1)

Installing and Configuring a Gateway Between Lotus Notes and Exchange

1085

(7)

Prerequisites for Migrating to Exchange Server 2003

1085

(1)

Migration Considerations for All Lotus Notes Environments

1085

(1)

Installing an Exchange Server 2003 Server with the Connector for Lotus Notes

1086

(1)

Enabling and Customizing Lotus Notes Proxy Addresses

1087

(1)

Configuring the Connector for Lotus Notes

1088

(1)

Starting the Connector for Lotus Notes

1089

(1)

Configuring Directory Synchronization

1089

(3)

Manually Testing Directory Synchronization

1092

(1)

Installing and Configuring Calendar Connector in a Lotus Notes Environment

1092

(4)

Prerequisites for the Calendar Connector for Lotus Notes

1092

(1)

Installing the Calendar Connector

1093

(1)

Adding a Local Replica for the Schedule Free/Busy Public Folder

1093

(1)

Configuring the Calendar Connector

1094

(1)

Starting Calendar Connector Service

1095

(1)

Reviewing the Results of the Lab Environment

1096

(1)

Using the Exchange Migration Wizard to Migrate User Data

1096

(9)

Prerequisites for the Exchange Migration Wizard

1096

(1)

Preparing Your Lotus Domino Environment

1097

(1)

Creating a Mail File for the Lotus Notes Account

1098

(1)

Preparing Your Microsoft Exchange 2003 Server

1098

(1)

Running the Exchange Migration Wizard Process

1099

(2)

Confirming Migration Operations

1101

(1)

Excerpts

= 0) {slash = '\\';} else {slash = '/';}openLoc = figLoc.substring(0, figLoc.lastIndexOf(slash) + 1);while (pPage.substring(0,3) == '../') {openLoc = openLoc.substring(0, openLoc.lastIndexOf(slash, openLoc.length - 2)+ 1);pPage = pPage.substring(3, pPage.length + 1);}popUpWin =window.open('','popWin','resizable=1,scrollbars=1,location=0,toolbar=0,width=525,height=394');figDoc = popUpWin.document;zhtm= ' ' + pPage + ' ';zhtm += ' ';zhtm += ' ';zhtm += ' ';zhtm += '' + pPage.substring(pPage.lastIndexOf('/') + 1, pPage.length) + '';zhtm += ' ';figDoc.write(zhtm);figDoc.close();}// modified 3.1.99 RWE v4.1 --> Introduction IntroductionWhen my coauthors and I set out to produce the second edition of the very successful Exchange Server 2003 Unleashed book, we wanted to make sure we not only added content to chapters where things have been added since the original product release, but we also wanted to make sure we went through the entire book start to finish to rewrite sections where tips, tricks, and best practices may have changed since we wrote the first edition of the book. So before we even read the old chapter content to determine what we will fix or edit, we started off by outlining each and every chapter from scratch. We thought about what we would want to make sure was covered in each chapter if we were to write the chapters from a blank sheet. What resulted was our ability to then read the chapter, add content, delete content, and make changes that met the current best practices in the industry.Do note, this second edition of the book takes into account Exchange Server 2003 Service Pack 2 as well as earlier releases of Exchange Server 2003 (Service Pack 1, and the original Exchange Server 2003 release). This takes in account all versions of Exchange Server 2003 before the next major version of Exchange.By taking a clean view on the appropriate content for this book, we believe we are providing to you, our reader, a fresh perspective on planning, designing, implementing, and migrating to an Exchange Server 2003 environment. The four of us (Rand, Mike, Kenton, and Joe) started working with Exchange Server 2003 more than 18 months prior to the original product release to the public. We had several clients who were large beta implementers of Exchange Server 2003 that had dozens of servers in production using the Exchange Server 2003 beta. Now, a few years after the original product launch, we have produced this second edition of the book based on our work with organizations having hundreds of thousands of mail users. The text of this book leverages knowledge and best practices on how to successfully migrate to Exchange Server 2003.This book is organized into 11 parts, each part focusing on core Exchange Server 2003 areas,

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