mySAP ERP For Dummies,9780764599958

mySAP ERP For Dummies

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Edition: 1st
ISBN13: 9780764599958
ISBN10: 076459995X
Format: Paperback
Pub. Date: 2005-09-26
Publisher(s): For Dummies
List Price: $31.99

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Summary

SAP is the world's leading provider of ERP software and services, with worldwide revenue in 2004 of $9.7 billion and a 57 percent market share among major business application providers; it is one of the world's largest software companies overall ERP is a flexible, open technology platform that helps businesses run more efficiently (and profitably) by providing integrated management of key operations and supply chains Written for IT professionals who find it hard to get through SAP's complex documentation, our book demonstrates how ERP can cut costs, provides a clear overview of how the ESA (enterprise service architecture) model affects ERP, and shows how to implement the new ERP in the real world Topics covered include reducing the cost of an existing IT backbone, using the new ERP to address a company's "pain points" and challenges, and proving the value of ERP through ROI (return on investment) and TCO (total cost of ownership) studies

Author Biography

Andreas Vogel joined SAP in the Corporate Consulting Team/Office of the CEO in 2003, where he worked on various projects related to SAP strategy. In the beginning of 2005, Andreas joined the Solution Management Team for mySAP ERP, where he lead the effort to service-enable mySAP   ERP. Andreas now serves as vice president of Field Support for mySAP ERP, where he is responsible for the introduction of mySAP ERP 2005 into the market.
Before joining SAP, Andreas held various research, technology, and business positions around the world, among them principal research scientist at the DSTC (Brisbane, Australia), chief scientist at Borland (San Mateo, CA), and CTO and cofounder of Mspect Inc. (Sunnyvale, CA).
Andreas holds MSc and PhD degrees in computer science from Humboldt University, Berlin, Germany. Andreas previously published three books on CORBA and Enterprise Java Beans with Wiley.

Ian Kimbell joined SAP in the marketing organization in February 1998, where he held several positions in industry and solution marketing, which culminated in developing the SAP Solution Maps and marketing mySAP.com Ian then spent a two-year assignment in the SAP Chairman’s office as a board assistant before moving on to development as VP for mySAP ERP Strategy and Business Development for mySAP ERP 2004. He has now returned to marketing and is vice president of Solution Marketing for mySAP ERP.
Before joining SAP, Ian held various international IT and marketing positions during his 11-year tenure with DuPont.
Ian has become well known at the SAPPHIRE conferences in recent years, where he has regularly appeared in the keynote presentations, demonstrating the mySAP Business Suite.
Ian holds two business degrees, including a British Bachelor of Arts with honors in European Business and a German Diplom Betriebswirt.

Table of Contents

Foreword xix
Introduction 1(1)
Why Buy This Book?
1(1)
Foolish Assumptions
2(1)
How This Book Is Organized
2(2)
Part I: mySAP ERP in a Services-Enabled World
2(1)
Part II: Getting Under the Hood: The Underlying Technology
3(1)
Part III: Implementing Change
3(1)
Part IV: The Part of Tens
3(1)
Icons Used in This Book
4(1)
Part I: mySAP ERP in a Services-Enabled World
5(86)
ERP: Yesterday, Today, and Tomorrow
7(20)
Just What Is ERP?
7(1)
A Brief History of ERP
8(2)
Starting with basic applications for survival
8(1)
Adding to the mix with expanded applications
9(1)
What Early ERP Did Right
10(2)
Made businesses more productive
10(1)
Offered a scalable solution with a three-tier client/server architecture
11(1)
Centralized data all over the place
12(1)
Provided a bit of integration
12(1)
Where ERP Had Room to Grow
12(4)
Focused on transactions
13(1)
Kept IT busy
13(1)
Technology presented challenges
14(1)
Challenged by the changing demands of customers and business
14(1)
Needed to address specific industry requirements
15(1)
The New ERP: mySAP ERP at Your Service
16(1)
Service-Enabled: The Foundation of Flexible ERP Today
17(3)
Breaking functionality up for flexibility
17(1)
Building processes from services
17(1)
Getting to Enterprise Services Architecture
18(2)
Exploring the Benefits of Enterprise Services
20(1)
Starting with standardization
20(1)
Making applications platform-and vendor-independent
20(1)
Hiding technology details through abstraction
21(1)
Enterprise Services Provide Building Blocks
21(4)
Services integrate applications and people
23(1)
Where does ESA take you?
24(1)
Where Does ERP Fit In?
25(2)
Differentiating Yourself with ERP
27(12)
Start by Being Business Model-Driven
28(2)
Differentiating versus Standard Processes
30(1)
Bringing in Innovation
30(1)
Defining business innovation
31(1)
The changing cycle of innovation
31(1)
Meeting the Two Challenges of Innovation
31(8)
Gaining the flexibility to change
32(4)
Creating a common language for IT personnel and businesspeople
36(3)
Raising the Bar on Productivity
39(20)
Upping Your Usability
39(4)
Providing a control center for your work
40(1)
Taking advantage of work centers
41(2)
Integrating with Applications You Use Every Day
43(4)
Going into the office
44(2)
Taking paper forms online
46(1)
How Roles Make Life Easier
47(2)
Defining roles for users
48(1)
How roles show up in control centers
48(1)
Self-Service for Productivity
49(1)
Preconfigured Business Scenarios
50(2)
Gaining Productivity through Industry-Specific Scenarios
52(1)
Sharing and Outsourcing
53(4)
Centralizing functions with shared services centers
54(1)
Outsourcing the nondifferentiating parts
54(1)
To outsource or not to outsource?
55(2)
Making Things Run Smoothly with Automation
57(2)
Automation in standard business processes
57(1)
Using new technologies for data entry
57(2)
Gaining Business Insight
59(20)
Tapping into the Potential of Analytics
59(3)
Getting it right
60(1)
Ineffective analytics: What's the cost?
60(1)
Enterprise analytics: The way of the future
61(1)
Empowering Business People
62(7)
Embedding analytics in business processes
62(4)
Making analytics actionable
66(2)
Outtasking the creation of analytics to the user
68(1)
Tallying Up the Analytics You Get in mySAP ERP
69(1)
Analytics in Action
70(9)
Expediting your budgeting with express planning
70(3)
Analytics in the plant
73(1)
Playing by the rules: Compliance challenges
74(3)
Industries banking on analytics
77(2)
Keeping IT Flexible
79(12)
Creating a Common Language for IT and Business
79(5)
Syntax, meet semantics
80(3)
Enterprise services get granular
83(1)
Enterprise services understand industries
83(1)
How IT Works in a Service-Enabled World
84(3)
Developing enterprise software
84(1)
In walks business content
85(2)
Using Abstraction to Hide Complexity
87(2)
The two sides of abstraction
87(1)
Which database is under there, anyway?
87(1)
Taking abstraction further
88(1)
Summing Up the IT Service-Enabled World
89(2)
Part II: Getting Under the Hood: The Underlying Technology
91(88)
Meet SAP NetWeaver
93(26)
So, What Exactly Is SAP NetWeaver?
93(1)
Orchestrating a Technology Symphony
94(5)
What's in it for me?
94(2)
SAP NetWeaver 101
96(1)
Bringing all the instruments together
97(2)
Giving SAP NetWeaver the Once-Over
99(1)
Making Users Productive
99(3)
Running an enterprise portal
100(1)
Some user productivity examples
100(1)
Enterprise knowledge management
101(1)
Helping folks to work together
101(1)
Unifying Data
102(1)
Managing Business Information
103(3)
Enterprise reporting, query, and analysis
103(1)
Planning and analyzing your business
104(1)
Putting data in warehouses
104(1)
Integrating processes end to end
104(1)
Making business-to-business processes work
105(1)
Enabling application-to-application processes
105(1)
Business process management
105(1)
Enabling an RFID infrastructure
106(1)
Customizing Development
106(1)
Developing, configuring, and adapting applications
106(1)
Enabling platform interoperability
107(1)
Unified Lifecycle Management
107(1)
Governing Applications
108(1)
Integrated user and access management
108(1)
Authentication and single sign-on
108(1)
Consolidating All Your Systems
109(2)
User-interface consolidation
109(1)
Information consolidation
109(1)
Process consolidation
110(1)
Adaptive computing
110(1)
Business event management
110(1)
Business task management
110(1)
Service-Oriented Architecture Design and Deployment
111(1)
Guided Procedures: Focus on Activity
112(1)
User-friendly user interface
112(1)
Guided procedures
112(1)
Interactive form integration
113(1)
Designing Processes and Managing Solutions: SAP Solution Manager
113(1)
What Can SAP NetWeaver Do for You?
114(2)
Unified testing
115(1)
One platform powering all SAP solutions
115(1)
It's just better for customers
115(1)
Technology and Data: The Great Equalizers
116(1)
SAP NetWeaver Enables Business Process Evolution
117(2)
Bringing Services to Life with SAP NetWeaver
119(20)
Working with Services
120(4)
A home for services: The service repository
120(1)
Finding a service with solution maps
120(2)
Naming services
122(2)
A Web Service Description Language Primer
124(4)
WSDL revealed
124(1)
An example of WSDL in action
124(4)
Modeling with Enterprise Services
128(6)
Modeling basics
128(2)
Patterns, models, and frameworks
130(2)
Visual Composer: The modeling whiz kid
132(1)
Do-it-yourself modeling
133(1)
ESA Is Open to Working with Other Tools
134(5)
Microsoft and SAP: Logical bedfellows
134(2)
PDF forms
136(1)
Other Web service-compliant tools
137(2)
SAP NetWeaver Up and Running
139(16)
Figuring Out ESA Run-Time Architecture
139(2)
Business and Technical Protocols: Synchronous versus Asynchronous
141(6)
Business protocol interaction semantics
141(1)
More than you ever wanted to know about technical protocol interaction semantics
142(3)
Going deeper: Enterprise service interaction semantics
145(1)
Now what?
146(1)
Getting a Handle on the Transactional Behavior of Services
147(2)
Simplifying Sessions
149(1)
Seamless Security
150(2)
Authentication
150(1)
Authorization
151(1)
Encryption
152(1)
Taking a Closer Look at Web-Service Run-Time Architecture
152(1)
Discovering XI Run-Time Architecture
153(2)
Composites: Extending mySAP ERP
155(24)
What Are Composites?
156(3)
Enterprise services to the rescue
157(2)
Making a difference in your business
159(1)
The Nature of Composites
159(5)
Getting comprehensive with composite applications
160(3)
Integrating content with composite views
163(1)
Fitting Together Composite Applications
164(3)
Guide2Result
164(1)
Request2Response
165(1)
Event2Resolution
166(1)
SAP xApps: Delivering on the Innovation Promise
167(3)
What do xApps need to work?
167(1)
Saving money up-front and along the way
167(1)
Increasing flexibility
168(1)
Taking one from vendor A, one from vendor B
168(1)
Going to market, to market
168(1)
Zeroing in on your industry
169(1)
Automating it
169(1)
SAP xApps bring benefits galore
169(1)
A Case in Point: SAP xApp Cost and Quotation Management
170(6)
Examining the challenges
170(1)
Enter xCQM
171(1)
xCQM: Making the process flow
172(2)
xCQM: Architecture
174(2)
The Composite Team
176(1)
What Can You Do Today with Composites?
176(3)
Part III: Implementing Change
179(54)
Knowing What to Expect: Covering Coasts and Managing Change
181(14)
The Financial Bottom Line of mySAP ERP
181(1)
Exploring Costs with a TCO Model
182(6)
Exploring the SAP TCO Framework
182(2)
The SAP TCO Model: The key to understanding your costs
184(1)
Defining costs by category
185(2)
Calculating TCO
187(1)
Making a Plan with Value-Based Services
188(3)
Business assessment
189(1)
Business case development
189(1)
Value assessment
190(1)
Tackling the Change Management Challenge
191(4)
ERP exposes problems to solve them
192(1)
Everybody is married to the status quo
192(1)
Change is hard, but the rewards can be worth it
193(1)
A last few words to the wise
193(2)
Building an ERP Roadmap
195(12)
Zeroing in on Business Goals
195(1)
Understanding Your Industry
196(1)
Finding a Roadmap
197(5)
Reviewing the ESA Adoption Program
198(1)
Why have an adoption program?
199(1)
Unique customers, unique needs
199(1)
ESA Adoption: A four-phase approach
200(1)
Unifying users
201(1)
A roadmap case study
202(1)
Getting the Most Out of SAP Solution Manager
202(5)
Who needs SAP Solution Manager?
203(1)
Getting the lowdown on what's in SAP Solution Manager
204(3)
Following ERP into the Future
207(26)
The SAP Roadmap for ESA and ERP
207(11)
Embracing SAP NetWeaver
211(5)
Enterprise Services Architecture adopted by mySAP ERP
216(2)
How mySAP ERP Will Change Going Foreward
218(15)
People get even more productive
218(1)
Giving people more analytical applications
219(1)
mySAP ERP Financials
220(3)
mySAP ERP Human Capital Management (mySAP ERP HCM)
223(2)
mySAP ERP Operations
225(4)
mySAP ERP Corporate Services
229(4)
Part IV: The Part of Tens
233(34)
Top Ten Ways to Make People More Productive
235(14)
Using Both Generic and User-Specific Roles
235(2)
Work Lists
237(1)
Active Alerts
238(1)
Mobile Scenarios
239(1)
Voice Technology
240(1)
Embedded Analytics
241(1)
RFID Technology
242(1)
Form-Based Processing
243(2)
Guided Procedures
245(1)
Easier User Interfaces
246(3)
Top Ten Ways to Enable Innovation
249(8)
Creating the Framework for Innovation
249(1)
Composing Service-Based Applications Strategically
250(1)
Offering Services to Others
250(1)
Using Services from Others
251(1)
Using Model-Driven Development Tools
252(1)
Connecting Analytics to the World
253(1)
Working with Composite Processes
253(1)
Utilizing Composite Applications
254(1)
Collaborating and Sharing Knowledge
255(1)
Deploying Hardware Efficiently
255(2)
Top Ten ERP Resources
257(10)
Your SAP Account Rep
257(1)
ESA Adoption Help
258(1)
User Groups
258(1)
ERP Events
259(2)
Web Sites
261(1)
Publications
261(2)
SAP Partners and the Ramp-Up Program
263(1)
SAP Developer Network
263(1)
Solution Manager
264(1)
Industry Solutions
264(3)
Glossary 267(8)
Index 275

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