Preface |
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vii | |
Foreword |
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xi | |
If It Ain't Broke: The "Why" Behind the New Strategic Selling |
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1 | (20) |
Part 1 Strategic Selling |
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21 | (58) |
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Chapter 1 Successful Selling in a World of Constant Change |
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23 | (20) |
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Chapter 2 Strategy and Tactics Defined |
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43 | (9) |
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Chapter 3 Your Starting Point: Position |
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52 | (13) |
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Chapter 4 A Glance at the Strategy Blueprint: The Six Key Elements of Strategic Selling |
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65 | (14) |
Part 2 Building on Bedrock: Laying the Foundation of Strategic Analysis |
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79 | (140) |
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Chapter 5 Key Element 1: Buying Influences |
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81 | (35) |
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Chapter 6 Key Element 2: Red Flags/Leverage from Strength |
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116 | (21) |
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Chapter 7 Buyer Level of Receptivity |
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137 | (5) |
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Chapter 8 Key Element 3: The Four Response Modes |
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142 | (30) |
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Chapter 9 The Importance of Winning |
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172 | (16) |
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Chapter 10 Key Element 4: Win-Results |
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188 | (31) |
Part 3 Common Problems, Uncommon Solutions |
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219 | (94) |
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Chapter 11 Getting to the Economic Buying Influence: Strategies and Tactics |
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221 | (40) |
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Chapter 12 The Coach: Developing Your Prime Information Resource |
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261 | (24) |
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Chapter 13 What About the Competition? |
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285 | (28) |
Part 4 Strategy and Territory: Focusing on Your Win-Win Customers |
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313 | (28) |
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Chapter 14 Key Element 5: Ideal Customer |
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315 | (7) |
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Chapter 15 Your Ideal Customer Profile: Demographics and Psychographics |
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322 | (19) |
Part 5 Strategy and Territory: Managing Your Selling Time |
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341 | (42) |
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Chapter 16 Of Time, Territory, and Money |
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343 | (6) |
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Chapter 17 Key Element 6: The Sales Funnel |
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349 | (16) |
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Chapter 18 Priorities and Allocation: Working the Funnel |
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365 | (18) |
Part 6 From Analysis to Action |
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383 | (28) |
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Chapter 19 Your Action Plan |
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385 | (14) |
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Chapter 20 Strategy When You Have No Time |
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399 | (9) |
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Chapter 21 Strategic Selling: A Lifetime Approach |
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408 | (3) |
After Twenty Years: Responding to Our Clients' Most Challenging Questions |
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411 | (14) |
Index |
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425 | (9) |
About Miller Heiman, Inc |
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434 | |