Now in its fifth edition, this clear, well-structured and interesting text offers insight into the more advanced topic of Operations Strategy.  Building on concepts from strategic management, operations management, marketing and HRM, this text encourages a thorough understanding of Operations Strategy in a variety of businesses and organisations. Ideal for Advanced Undergraduate and Postgraduate students, this book builds on concepts from Strategic Management, Operations Management, Marketing and HRM to give students a comprehensive understanding of Operations Strategy.

Professor Nigel Slack is Emeritus Professor of Operations Management and Strategy at Warwick Business School an Honorary Professor at Bath University and an Associate Fellow of Said Business School, Oxford. He is an educator, consultant and writer with wide experience in many sectors.

Professor Michael Lewis is Professor of Operations and Supply Management and Head of the Information, Decisions and Operations Group at Bath School of Management. He has teaching, research and consultancy experience with a broad range of public and private sector organizations.

Brief contents

List of figures, tables and exhibits from case studies

Preface

Acknowledgements

Publisher’s acknowledgements

1 Operations strategy – developing resources and processes for strategic impact

2 Operations performance

3 Substitutes for strategy

4 Capacity strategy

5 Purchasing and supply strategy

6 Process technology strategy

7 Improvement strategy

8 Product and service development and organisation

9 The process of operations strategy – formulation and implementation

10 The process of operations strategy – monitoring and control

Case studies

Index