The Tactful Teacher Effective Communication with Parents, Colleagues, and Administrators

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Format: Paperback
Pub. Date: 2005-10-01
Publisher(s): Ingram Book Co
List Price: $16.95

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Summary

For teachers everywhere who have been faced by an angry administrator, an overly helpful parent, or a confrontational colleague, help is at hand. Yvonne Bender's newest book, The Tactful Teacher: Effective Communication with Parents, Colleagues, and Administrators takes on the pitfalls and perils of miscommunication in the teaching environment, and offers hands-on, practical solutions that work. Using real-life scenarios, The Tactful Teacher offers workable, step-by-step solutions to the most common communication challenges today's teachers face.

Author Biography

Yvonne Bender has 30 years experience teaching at all levels, as well as mentoring new teachers. She has served on numerous school boards and is currently on Maryland''s Citizen''s Review Board for Children. She is the author of The New Teacher''s Handbook and The Power of Positive Teaching. She lives in Baltimore, Maryland.

Table of Contents

Part I: Building Effective Communication 3(16)
Ten Strategies for Building Effective Communication
Adjust Your Communication to Fit the Situation
5(2)
Follow Your School's Chain of Command
7(3)
Open Lines of Communication
10(1)
Begin Positively
10(2)
Practice Active Listening
12(2)
Emphasize Areas of Agreement
14(1)
Be Willing to Compromise
15(1)
Respect Confidentiality
15(1)
Avoid Gossip
16(2)
End on a Positive Note
18(1)
Part II: Tailoring Communication for a Perfect Fit 19(34)
Communicating With Parents
20(13)
Communicating With Administrators
33(8)
Communicating With Colleagues
41(5)
Communicating With the Community
46(7)
Part III: Communicating With Difficult People 53(57)
Communicating Effectively With Angry People
54(17)
Peeved Parent
59(4)
Annoyed Administrator
63(2)
Cranky Colleague
65(4)
Crabby Custodian
69(2)
Communicating With Overly Controlling People
71(14)
Authoritarian Administrator
75(2)
Overly Helpful Parent
77(5)
Charmingly Assertive Colleague
82(3)
Communicating Effectively With Apathetic People
85(13)
Lassez-Faire Administrator
88(4)
Uninvolved Parent
92(4)
Indifferent Colleague
96(2)
Communicating Effectively With Anxious People
98(12)
Overly Protective Parent
102(2)
Indecisive Administrator
104(3)
Insecure Colleague
107(3)
Part IV: Communicating Under Duress 110(21)
Communicating Unpleasant Information
110(15)
To Parents
113(4)
To Administrators
117(5)
To Colleagues
122(3)
Communicating in Less-Than-Ideal Circumstances
125(6)
In Impersonal Learning Environments
125(2)
In Cynical Environments
127(1)
In Fearful Environments
128(3)
Appendix: Interpreting Non-Verbal Communication 131
Body Language
132(1)
Detrimental Behavior
133(1)
Style of Dress
134

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