Preface |
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iii | |
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1 | (69) |
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Basics of Technical Communication |
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1 | (20) |
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1 | (1) |
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The Process of Communication |
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2 | (3) |
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Language as a Tool of Communication |
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5 | (5) |
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10 | (2) |
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The Flow of Communication |
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12 | (3) |
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15 | (3) |
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The Importance of Technical Communication |
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18 | (1) |
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19 | (2) |
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Barriers to Communication |
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21 | (17) |
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21 | (2) |
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Classification of Barriers |
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23 | (14) |
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37 | (1) |
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Technology in Communication |
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38 | (32) |
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38 | (1) |
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Software for Creating Messages |
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39 | (5) |
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Software for Writing Documents |
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44 | (2) |
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Software for Presenting Documents |
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46 | (21) |
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67 | (1) |
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Effective Use of Available Technology |
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68 | (1) |
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69 | (1) |
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70 | (98) |
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70 | (10) |
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70 | (1) |
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71 | (1) |
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Traits of a good Listener |
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72 | (3) |
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Active Versus Passive Listening |
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75 | (2) |
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Implications of Effective Listening |
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77 | (1) |
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78 | (2) |
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Effective Presentation Strategies |
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80 | (32) |
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80 | (1) |
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81 | (1) |
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Analysing Audience and Locale |
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81 | (2) |
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83 | (4) |
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87 | (1) |
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87 | (2) |
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Understanding Nuances of Delivery |
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89 | (4) |
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93 | (4) |
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97 | (1) |
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98 | (4) |
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102 | (1) |
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103 | (8) |
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111 | (1) |
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112 | (20) |
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112 | (1) |
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112 | (1) |
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113 | (2) |
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115 | (16) |
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131 | (1) |
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132 | (36) |
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132 | (3) |
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135 | (1) |
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Organizational Group Discussions |
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136 | (2) |
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Group Discussion as Part of a Selection Process |
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138 | (8) |
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146 | (15) |
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161 | (5) |
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166 | (2) |
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Part III: Constituents of Effective Writing |
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168 | (109) |
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168 | (18) |
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168 | (4) |
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172 | (1) |
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173 | (3) |
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Guidelines for Effectiveness |
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176 | (8) |
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184 | (2) |
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186 | (14) |
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186 | (1) |
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Guidelines for Effectiveness |
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187 | (10) |
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197 | (3) |
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200 | (21) |
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200 | (2) |
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Central Components of a Paragraph |
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202 | (12) |
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214 | (2) |
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Techniques for Paragraph Development |
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216 | (2) |
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218 | (3) |
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221 | (23) |
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221 | (1) |
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Steps to Effective Precis Writing |
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222 | (1) |
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223 | (13) |
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236 | (1) |
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237 | (7) |
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244 | (33) |
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244 | (1) |
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245 | (1) |
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245 | (2) |
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What is Reading Comprehension? |
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247 | (1) |
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Reasons for Poor Comprehension |
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247 | (1) |
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Improving Comprehension Skills |
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247 | (1) |
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Techniques for Good Comprehension |
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248 | (7) |
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Worked Out Sample Passages |
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255 | (9) |
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264 | (13) |
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277 | (313) |
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Letters, Memos, and E-mails |
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277 | (87) |
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277 | (51) |
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328 | (13) |
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341 | (18) |
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359 | (5) |
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364 | (94) |
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364 | (1) |
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365 | (1) |
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Characteristics of a Report |
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365 | (2) |
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367 | (4) |
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The Importance of Reports |
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371 | (1) |
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372 | (3) |
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375 | (22) |
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397 | (17) |
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414 | (16) |
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Revising, Editing, and Proofreading |
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430 | (1) |
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431 | (19) |
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450 | (8) |
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458 | (42) |
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458 | (1) |
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458 | (1) |
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459 | (1) |
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460 | (1) |
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461 | (5) |
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466 | (1) |
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466 | (32) |
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498 | (2) |
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Research Paper, Dissertation, and Thesis |
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500 | (34) |
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500 | (1) |
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501 | (19) |
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520 | (4) |
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524 | (9) |
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533 | (1) |
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Instruction Manuals and Technical Description |
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534 | (32) |
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534 | (1) |
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535 | (1) |
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536 | (8) |
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544 | (10) |
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554 | (4) |
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558 | (1) |
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Guidelines for Writing Good Descriptions |
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558 | (7) |
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565 | (1) |
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566 | (24) |
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Appendix A---Common Errors: Usage |
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566 | (6) |
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Appendix B---Punctuation and Capitalization |
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572 | (7) |
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Appendix C---Words Commonly Misspelt |
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579 | (6) |
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Appendix D---Words and Phrases from Foreign Languages |
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585 | (2) |
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Appendix E---Proofreading Symbols |
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587 | (3) |
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Appendix F---Sample Brochure |
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590 | |