Tools for Success : A Manager's Guide
by Turner, Dr. SuzanneEdition: 1st
Format: Paperback
Pub. Date: 2004-02-01
Publisher(s): MCGRAW HILL BOOK COMPANY
Availability: This title is currently not available.
Other versions by this Author
List Price: $29.95
Rent Book
Select for Price
New Book
We're Sorry
Sold Out
Used Book
We're Sorry
Sold Out
eBook
We're Sorry
Not Available
Summary
"Tools for Success "is a one-stop manager's guide to understanding and implementing nearly 100 of today's most potent management tools--all in an accessible, large format to ensure ease of use and understanding. Two unique tables--The Day-to-Day Matrix and the Project Matrix--help readers identify which tools are most effective on common management issues while also assisting readers with hands-on action steps and guidance for specialized projects. All tools have been real-world proven by managers in organizations of every size, from multinationals like Boeing to smaller, regional enterprises.
Author Biography
Dr. Suzanne Turner owns and manages Potenza Ltd, a consultancy
Table of Contents
| Preface | p. vii |
| Acknowledgements | p. vii |
| Introduction | p. viii |
| Project Matrix | p. xiii |
| Day-to-Day Matrix | p. xiv |
| The Tools | p. 1 |
| Analogies--Creative Problem Solving | p. 2 |
| Balanced Scorecard | p. 4 |
| Benchmarking | p. 6 |
| Brainstorming | p. 8 |
| Brand Development | p. 10 |
| Breakeven Analysis | p. 12 |
| Business Design and Improvement | p. 14 |
| Business Ethics | p. 16 |
| Business Excellence Framework | p. 18 |
| Cause and Effect Analysis | p. 20 |
| Change Cycle | p. 22 |
| Climate for Change Indicator | p. 24 |
| Communication | p. 28 |
| Competitive Product Placement | p. 30 |
| Competitor Analysis | p. 32 |
| Concept Fan | p. 34 |
| Creating a Financial Business Case | p. 36 |
| Creating Commitment | p. 38 |
| Critical Path Analysis (CPA) | p. 40 |
| Cultural Audit | p. 42 |
| Customer Focus | p. 44 |
| Decision Mapping | p. 46 |
| Decision Tables | p. 48 |
| Design of Experiments (DOE) | p. 50 |
| Diffusion of Innovation | p. 52 |
| Effort Impact Graph | p. 54 |
| External Analysis (PEST) | p. 56 |
| Failure Mode Effects and Criticality Analysis (FMECA) | p. 58 |
| Fault Tree Analysis (FTA) | p. 60 |
| Five Whys | p. 62 |
| Flowcharting | p. 64 |
| Forced Combinations | p. 66 |
| Forced Pair Comparison | p. 68 |
| Force Field Analysis | p. 70 |
| Forward Measurement | p. 72 |
| Gantt Chart | p. 74 |
| Hazard and Operability Studies (HAZOP) | p. 76 |
| Histograms | p. 78 |
| Housekeeping--55 | p. 80 |
| Improvement Cycle | p. 82 |
| Improving Group Communication | p. 84 |
| Influence and Control | p. 86 |
| Influence Diagrams | p. 88 |
| Input Output Analysis | p. 90 |
| International Business Context | p. 92 |
| International Etiquette | p. 94 |
| Just In Time (JIT) | p. 96 |
| Learning Styles | p. 98 |
| Manufacturing Benchmarks | p. 100 |
| Marketing Mix | p. 102 |
| Measurement and Accountability | p. 104 |
| Measurement Guidelines | p. 106 |
| Meeting Management | p. 108 |
| Networking | p. 110 |
| Optimised Production Technology (OPT) | p. 112 |
| Option Generation--TOWS (Threats, Opportunities, Weaknesses, and Strengths) | p. 114 |
| Order Qualifiers and Order Winners | p. 116 |
| Pie Diagrams | p. 118 |
| Power Maps | p. 120 |
| Presenting--Communication | p. 122 |
| Pricing Strategies | p. 124 |
| Prioritisation Matrix | p. 126 |
| Process Control Charts | p. 128 |
| Process Mapping--IDEF | p. 130 |
| Product--Market Analysis | p. 132 |
| Product--Market Strategy Analysis | p. 134 |
| Product Life Cycle | p. 136 |
| Quality Functional Deployment (QFD) | p. 138 |
| Radar Chart | p. 140 |
| Risk Management | p. 142 |
| Road Mapping | p. 144 |
| Run Chart | p. 146 |
| Scatter Diagram | p. 148 |
| Scenario Planning | p. 150 |
| Shared Values | p. 152 |
| Six Sigma | p. 154 |
| Skills Matrix | p. 156 |
| Solution Effect Analysis | p. 158 |
| Sources of Innovation and Opportunity | p. 160 |
| Stakeholder Analysis | p. 162 |
| Strategic Planning | p. 164 |
| Strategy Framework | p. 166 |
| SWOT Analysis (Strengths Weaknesses Opportunities and Threats) | p. 168 |
| Systems Thinking | p. 170 |
| Team Selection | p. 172 |
| Team Working | p. 174 |
| Technology and People | p. 176 |
| Thought Capture | p. 178 |
| Time Based Process Mapping (TBPM) | p. 180 |
| Time Management | p. 182 |
| Visioning--The Future | p. 184 |
| Vital Few Analysis | p. 186 |
| Waste Minimisation | p. 188 |
| Work Package Breakdown | p. 190 |
| Index | p. 192 |
| Table of Contents provided by Ingram. All Rights Reserved. |
An electronic version of this book is available through VitalSource.
This book is viewable on PC, Mac, iPhone, iPad, iPod Touch, and most smartphones.
By purchasing, you will be able to view this book online, as well as download it, for the chosen number of days.
Digital License
You are licensing a digital product for a set duration. Durations are set forth in the product description, with "Lifetime" typically meaning five (5) years of online access and permanent download to a supported device. All licenses are non-transferable.
More details can be found here.
A downloadable version of this book is available through the eCampus Reader or compatible Adobe readers.
Applications are available on iOS, Android, PC, Mac, and Windows Mobile platforms.
Please view the compatibility matrix prior to purchase.