Austin and Boxerman's Information Systems For Healthcare Management
by Glandon, Gerald L.; Smaltz, Detlev H.; Slovensky, Donna J.Edition: 7th
Format: Hardcover
Pub. Date: 2008-08-30
Publisher(s): HEALTH ADMINISTRATION PRESS
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Summary
"This book provides an overview of information management and information technology (IM/IT). It describes how information systems can support high-quality patient care and improve management decisions in healthcare organizations. Each chapter features learning objectives, Web resources, and discussion questions. It also includes a glossary that clarifies technical terms."--BOOK JACKET.
Table of Contents
| Foreword | p. xi |
| Preface and Acknowledgments | p. xiii |
| Aligning IM/IT and Organizational Strategy | |
| Connecting the Strategic Dots: Does IM/IT Matter? | p. 3 |
| Learning Objectives | p. 3 |
| Healthcare Information Technology: The Future Is Now | p. 3 |
| The Current Healthcare Environment | p. 4 |
| Future Healthcare Systems | p. 10 |
| Historical Overview of Information Systems | p. 14 |
| Healthcare Information Priorities Today | p. 17 |
| Categories of Information Systems | p. 20 |
| Summary | p. 21 |
| Web Resources | p. 22 |
| Discussion Questions | p. 23 |
| Leadership: The Case of the Healthcare Organization CIO | p. 27 |
| Learning Objectives | p. 27 |
| Organizing for Healthcare Information Management | p. 28 |
| Evolving Role of the Senior IM/IT Executive | p. 42 |
| Summary | p. 47 |
| Web Resources | p. 48 |
| Discussion Questions | p. 49 |
| IM/IT Governance and Decision Rights | p. 53 |
| Learning Objectives | p. 53 |
| Background of IM/IT Governance and Strategic Planning | p. 54 |
| Purpose of Strategic Governance and IM/IT Planning | p. 55 |
| Organization of the Planning Effort | p. 62 |
| Importance of Systems Integration: What | p. 75 |
| Importance of Systems Integration: Why | p. 86 |
| Summary | p. 89 |
| Web Resources | p. 90 |
| Discussion Questions | p. 91 |
| The IM/IT Portfolio Management Office | p. 95 |
| Learning Objectives | p. 95 |
| What Is an IT Portfolio Management Office? | p. 96 |
| Why Is a PMO Essential? | p. 98 |
| Project Management | p. 101 |
| Program Management | p. 104 |
| Portfolio Management | p. 104 |
| The PMO | p. 108 |
| Summary | p. 110 |
| Web Resources | p. 111 |
| Discussion Questions | p. 111 |
| External Environment and Government Policy | p. 113 |
| Learning Objectives | p. 113 |
| Government's Role in Healthcare IM/IT | p. 114 |
| Health Insurance Portability and Accountability Act | p. 118 |
| Healthcare IM/IT Leadership Roles | p. 124 |
| Summary | p. 127 |
| Web Resources | p. 128 |
| Discussion Questions | p. 129 |
| Blocking and Tackling | |
| IM/IT Architecture and Infrastructure | p. 135 |
| Learning Objectives | p. 135 |
| Computer Hardware | p. 136 |
| Computer Software | p. 141 |
| Networking and Telecommunications | p. 146 |
| Network Components | p. 152 |
| Network Topologies | p. 155 |
| Electronic Data Interchange | p. 159 |
| Wireless Communication | p. 159 |
| Communicating via the Internet | p. 161 |
| Summary | p. 164 |
| Web Resources | p. 165 |
| Discussion Questions | p. 165 |
| IM/IT Service Management | p. 169 |
| Learning Objectives | p. 169 |
| Why IM/IT Service Management Matters | p. 170 |
| The Information Technology Infrastructure Library | p. 174 |
| IM/IT Service Support | p. 176 |
| IM/IT Service Delivery | p. 186 |
| The Continued Evolution of the ITIL Service Management Practices | p. 193 |
| Summary | p. 194 |
| Web Resources | p. 195 |
| Discussion Questions | p. 195 |
| Achieving Strategic Competitive Advantage | |
| Applications | p. 201 |
| Learning Objectives | p. 201 |
| Electronic Health Records | p. 202 |
| Clinical Information Systems | p. 205 |
| Management/Administrative and Financial Systems | p. 211 |
| Information Systems for Nonhospital Healthcare Organizations | p. 220 |
| Other Information System Applications in Healthcare | p. 222 |
| Summary | p. 227 |
| Web Resources | p. 228 |
| Discussion Questions | p. 229 |
| The Knowledge-Enabled Organization | p. 233 |
| Learning Objectives | p. 233 |
| Knowledge Management | p. 234 |
| Building the Knowledge-Enabled Healthcare Organization | p. 234 |
| Knowledge-Enabled Workflows | p. 235 |
| Excellence in Data Warehousing, Data Mining, and Analytics | p. 235 |
| Summary | p. 238 |
| Web Resources | p. 239 |
| Discussion Questions | p. 239 |
| IM/IT Value | p. 241 |
| Learning Objectives | p. 241 |
| Systems Challenges | p. 243 |
| Evaluation Problem | p. 244 |
| Value Realization | p. 251 |
| IM/IT Value Findings | p. 257 |
| Summary | p. 259 |
| Web Resources | p. 261 |
| Discussion Questions | p. 261 |
| Glossary of Technical Terms | p. 265 |
| Index | p. 277 |
| About the Authors | p. 287 |
| Table of Contents provided by Ingram. All Rights Reserved. |
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