Essentials of Business Ethics: Creating an Organization of High Integrity and Superior Performance
by Denis CollinsRent Book
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Summary
Table of Contents
| Foreword | |
| Preface | |
| About the Web Site | |
| Acknowledgments | |
| Background. | |
| Human Nature and Unethical Behavior in Organizations. | |
| Daily Occurrence of Ethical Dilemmas | |
| Competitive Advantages of Ethical Organizations | |
| Managing Morally Imperfect People | |
| What Is the Extent of Unethical Behaviors at Work? | |
| What Types of Organizations and Operational Areas Have Ethical Problems? | |
| Why Do Good People Behave Unethically? | |
| What Are the Costs of Unethical Behaviors? | |
| What Is Human Nature? | |
| Summary | |
| Notes | |
| The Ethical Foundation of Capitalism and the Optimal Ethics Systems Model. | |
| Adam Smith's Capitalism and Business Ethics | |
| Federal Sentencing Guidelines | |
| The Optimal Ethics Systems Model Solution | |
| Summary | |
| Notes | |
| Getting Everyone On Board. | |
| Hiring Ethical People. | |
| The Five-Step Ethics Job Screen Process | |
| Summary | |
| Notes | |
| Codes of Ethics and Codes of Conduct. | |
| Difference between a Code of Ethics and a Code of Conduct | |
| Importance of Code Expectations and Awareness | |
| Prevalence of Codes of Ethics and Conduct | |
| Code of Ethics Content | |
| Code of Conduct Content | |
| Effective Codes | |
| Annual Code of Ethics Assessment | |
| Summary | |
| Notes | |
| Ethical Decision-Making Framework. | |
| Rotary International's Four-Way Test | |
| Raytheon's Ethics Quick Test | |
| The Ethics Decision-Making Framework | |
| The Five Ethical Theories | |
| Tension between Utilitarianism and Deontology | |
| Persuading Others | |
| Ten "Ethical Hazard Approaching" Signs | |
| Summary | |
| Notes | |
| Ethics Training. | |
| Extent of Ethics Training | |
| Who to Train | |
| Web-Based Ethics Training | |
| Facilitating an Ethics Discussion | |
| Ethics Training Options | |
| Assessing the Ethics Training Workshops | |
| Summary | |
| Notes | |
| Respecting Employee Diversity. | |
| Competitive Advantages of Diversity Management | |
| Four Layers of Diversity | |
| Implementing a Diversity Initiative | |
| Best Operational Practices for Managing Diversity | |
| Diversity Training Problems and Solutions | |
| Diversity Discussion Guidelines | |
| Diversity Training Exercises | |
| Summary | |
| Notes | |
| Daily Internal Operations. | |
| Ethics Reporting Systems. | |
| Undesirable Employee Reactions to Ethical Issues | |
| Ethics & Compliance Officer (ECO) | |
| Ombudsman | |
| Assist Lines | |
| Whistleblowing | |
| Summary | |
| Notes | |
| Ethical Leadership, Work Goals, and Performance Appraisals. | |
| Managers as Ethical Role Models | |
| Great Place to Work“ Dimensions | |
| Virtues and Leadership Practices | |
| Work Goals | |
| Performance Appraisals | |
| Collection and Evaluation Issues | |
| Performance Appraisal Feedback | |
| Disciplining Work Rule Violations | |
| Forgiveness | |
| Summary | |
| Notes | |
| Empowering Ethical Employees. | |
| Go-Getters, Fence-Sitters, and Adversarials | |
| Effective Teams | |
| Systematic Team Problem-Solving Process | |
| Connecting Employees to the Mission - Appreciative Inquiry | |
| Daily Performance Reflections | |
| Scanlon-Type Gainsharing Plans | |
| Open Book Management | |
| Profit Sharing | |
| Stock Options | |
| Employee Stock Option Plans (ESOPs) | |
| Cooperatives | |
| Summary | |
| Notes | |
| Being a Good Citizen. | |
| Environmental Management. | |
| Competitive Advantages of Being Eco-Friendly | |
| Managing the Environmental Change Process | |
| Environmental Management System (EMS) | |
| Environmental Risk Assessment | |
| The Natural Step (TNS) Framework and Cost Reductions | |
| Product Packaging and Design | |
| Green Buildings | |
| Environmental Performance Indicators | |
| Sustainability Reporting | |
| Summary | |
| Notes | |
| Community Outreach and Respect. | |
| Business Case for Community Involvement | |
| What to Give | |
| Giving to Whom? | |
| Team Building and Project Management Training Opportunities | |
| Community Involvement Management Process | |
| Community reputation Assessment | |
| Social Performance Reporting | |
| Summary | |
| Notes | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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