| Preface |
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xv | |
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Introduction to Consultation and Collaboration |
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1 | (24) |
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1 | (1) |
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1 | (1) |
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Defining Consultation and Collaboration |
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1 | (3) |
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4 | (4) |
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Consultation Contrasted to Other Helping Relationships |
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6 | (2) |
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8 | (9) |
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8 | (1) |
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8 | (2) |
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Dimensions of Collaboration at the Systems Level |
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10 | (1) |
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What Collaboration Is Not |
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11 | (1) |
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History of Consultation and Collaboration |
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12 | (1) |
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Cultural Assumptions of Consultation and Collaboration |
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13 | (4) |
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Interventions Utilized by Human Resource Workers |
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17 | (1) |
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The Perspective of This Book |
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18 | (1) |
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The Remainder of the Book |
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19 | (1) |
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19 | (1) |
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Tips for the Practitioner |
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20 | (1) |
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20 | (1) |
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20 | (5) |
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Mental Health Consultation |
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25 | (30) |
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25 | (1) |
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25 | (1) |
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Roots of Mental Health Consultation |
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25 | (2) |
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Basic Concepts in Mental Health Consultation |
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27 | (2) |
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Definition of Consultation |
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27 | (1) |
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Fundamental Assumptions in Mental Health Consultation |
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28 | (1) |
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29 | (3) |
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Building a Relationship with a Consultee Institution |
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29 | (1) |
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Establishing Relationships with Consultees |
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30 | (1) |
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30 | (1) |
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31 | (1) |
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31 | (1) |
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Types of Mental Health Consultation |
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32 | (10) |
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Client-Centered Case Consultation |
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32 | (1) |
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Consultee-Centered Case Consultation |
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33 | (4) |
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37 | (2) |
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Program-Centered Administrative Consultation |
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39 | (2) |
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Consultee-Centered Administrative Consultation |
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41 | (1) |
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Resistance in Mental Health Consultation |
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42 | (1) |
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Further Developments in the Mental Health Consultation Model |
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42 | (7) |
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Research on the Mental Health Consultation Model |
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42 | (1) |
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Modifications to Mental Health Consultation |
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43 | (1) |
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Mental Health Consultation in the Schools |
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44 | (2) |
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A Multicultural Adaptation of Consultee-Centered Consulutation |
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46 | (1) |
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Beyond Mental Health Consultation |
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47 | (1) |
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Implications for Practice |
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48 | (1) |
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49 | (1) |
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Tips for the Practitioner |
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49 | (1) |
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50 | (1) |
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50 | (3) |
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Answers to Learning Exercises |
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53 | (2) |
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Behavioral Consultation and Collaboration |
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55 | (28) |
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55 | (1) |
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55 | (1) |
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A Behavioral---Eclectic Model: Foundations |
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56 | (1) |
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A Behavioral---Eclectic Model: The Relationship |
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57 | (1) |
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A Behavioral---Eclectic Model: Identifying the Client's Problem |
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58 | (8) |
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60 | (1) |
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60 | (2) |
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Other Sources of Assessment Data |
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62 | (4) |
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The Interventions Process |
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66 | (10) |
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66 | (2) |
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68 | (8) |
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Monitoring and Evaluation |
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76 | (3) |
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76 | (1) |
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77 | (1) |
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Status of Behavioral--Eclectic Consultationand Collaboration |
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78 | (1) |
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79 | (1) |
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Tips for the Practitioner |
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80 | (1) |
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80 | (1) |
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80 | (2) |
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Answers to Learning Exercises |
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82 | (1) |
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83 | (14) |
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83 | (1) |
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83 | (1) |
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83 | (1) |
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84 | (2) |
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The Emergence of Personality |
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85 | (1) |
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86 | (5) |
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86 | (4) |
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90 | (1) |
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91 | (2) |
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91 | (1) |
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91 | (1) |
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Goal Setting and Intervention |
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91 | (1) |
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Follow-Up Sessions and Termination |
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92 | (1) |
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92 | (1) |
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93 | (1) |
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93 | (2) |
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95 | (1) |
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Tips for the Practitioner |
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95 | (1) |
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95 | (1) |
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95 | (1) |
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Answers to Learning Exercises |
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96 | (1) |
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Facilitating Systemic Change Through Consultation and Collaboration |
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97 | (32) |
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97 | (1) |
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97 | (1) |
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Principles of Systems Theory |
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98 | (1) |
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Systems Principles and Organizational Functioning |
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98 | (4) |
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Practical Advice for Consultants and Collaborators |
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102 | (8) |
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Expectations about People and Organizations |
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102 | (1) |
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Avoiding the Ouroboros Effect: Unintended Consequences |
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102 | (1) |
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103 | (1) |
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Work toward Cultural Change |
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104 | (1) |
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Organizational Variables Will Affect the Process |
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104 | (3) |
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Advice for Internal and External Consultants and Collaborators |
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107 | (3) |
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Organizational Development Consultation |
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110 | (11) |
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110 | (1) |
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Diagnosis: Some General Considerations |
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111 | (1) |
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Diagnosis: A Systems Perspective |
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112 | (4) |
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Goal Setting and Intervention |
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116 | (4) |
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120 | (1) |
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120 | (1) |
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Evaluation and Termination |
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120 | (1) |
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A Collaborative Problem-Solving Approach to Educational Restructuring |
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121 | (5) |
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Beginning the Restructuring Process |
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122 | (1) |
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Forming the Collaborative Team |
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122 | (1) |
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Training Team Members to Be Collaborators, Role Taking, and Team Building |
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122 | (1) |
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Developing a Vision for the School |
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123 | (1) |
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123 | (1) |
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124 | (1) |
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124 | (1) |
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125 | (1) |
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Developing Collaborative Partnerships in the Home and Community |
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125 | (1) |
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Evaluation of TQE Schools |
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126 | (1) |
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126 | (1) |
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Tips for the Practitioner |
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126 | (1) |
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126 | (1) |
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127 | (1) |
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Answers to Learning Exercises |
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128 | (1) |
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Consultation Stages and Processes |
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129 | (36) |
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129 | (1) |
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129 | (1) |
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129 | (19) |
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Entry into the Organization |
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130 | (5) |
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Initiation of a Consulting Relationship |
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135 | (2) |
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137 | (4) |
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Problem Definition and Goal Setting |
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141 | (2) |
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143 | (3) |
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146 | (1) |
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147 | (1) |
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148 | (1) |
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148 | (10) |
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Overview of Carkhuff's Model of Helping |
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149 | (1) |
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Establishing the Consultation Relationship |
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150 | (3) |
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Facilitating Consultee Understanding |
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153 | (3) |
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156 | (2) |
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Culturally Sensitive Consultation |
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158 | (1) |
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158 | (1) |
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Tips for the Practitioner |
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159 | (1) |
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159 | (1) |
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159 | (4) |
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Answers to Learning Exercises |
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163 | (2) |
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The Skills and Characteristics of Consultants and Collaborators |
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165 | (18) |
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165 | (1) |
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165 | (1) |
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Culturally Competent Consultants and Collaborators |
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166 | (2) |
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Becoming Culturally Competent |
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166 | (1) |
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Developing a Cross-Cultural Consultation Style |
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167 | (1) |
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Other Characteristics and Skills of Consultantsand Collaborators |
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168 | (9) |
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Prerelationship/Preentry and Entry |
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170 | (1) |
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170 | (2) |
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Consultants and Collaborators as Problem Solvers: General Considerations |
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172 | (2) |
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Cultural Issues in Decision Making |
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174 | (1) |
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Problem Identification and Goal Setting |
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175 | (1) |
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Intervention Selection and Implementation |
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176 | (1) |
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Evaluation and Termination |
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177 | (1) |
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177 | (2) |
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179 | (1) |
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Tips for the Practitioner |
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179 | (1) |
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179 | (1) |
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179 | (3) |
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Answers to Learning Exercises |
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182 | (1) |
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The Consultee as a Variable |
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183 | (22) |
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183 | (1) |
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183 | (1) |
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Expectations and Preferences of the Consultee |
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184 | (4) |
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184 | (1) |
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185 | (3) |
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Consultee Characteristics Affecting Process |
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188 | (8) |
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188 | (1) |
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Perceptions of Consultants' Styles |
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188 | (1) |
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189 | (2) |
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Consultees' Perceptions of Consultants |
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191 | (1) |
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The Consultee as Problem Solver |
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192 | (1) |
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192 | (2) |
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Affect: Emotional State of the Consultee |
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194 | (2) |
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196 | (3) |
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Training as an Objective of Consultation |
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197 | (1) |
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Professional Development Training |
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198 | (1) |
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Some Final Thoughts on Training |
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198 | (1) |
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199 | (1) |
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Tips for the Practitioner |
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199 | (1) |
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200 | (1) |
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200 | (5) |
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Teacher Consultation---Teacher Collaboration |
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205 | (30) |
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205 | (1) |
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205 | (1) |
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Consultation--Collaboration |
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205 | (3) |
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Teacher as Professional or Technician |
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208 | (5) |
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Challenges Limiting Indirect Services |
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209 | (4) |
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The Consulting Teacher Models |
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213 | (2) |
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Instructional Consultation |
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214 | (1) |
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Collaboration with Teachers |
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215 | (4) |
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219 | (3) |
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219 | (1) |
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220 | (1) |
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220 | (1) |
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221 | (1) |
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222 | (1) |
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223 | (1) |
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Brief Consultation/Collaboration |
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224 | (5) |
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The 15-Minute Consultation |
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224 | (2) |
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An Example of a 15-Minute Consultation |
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226 | (1) |
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Telephone and E-Mail Contacts |
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227 | (1) |
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227 | (1) |
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Constraints and Strengths of Brief Approaches |
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228 | (1) |
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Some Final Thoughts about Teacher Consultation/Collaboration |
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229 | (2) |
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231 | (1) |
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Tips for the Practitioner |
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231 | (1) |
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231 | (1) |
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232 | (3) |
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Consultation with Parents |
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235 | (24) |
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235 | (1) |
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235 | (1) |
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236 | (1) |
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Parent Consultation and Other Parental Interventions |
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236 | (1) |
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Models of Family Consultation |
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237 | (1) |
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237 | (1) |
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Eclectic Models: General Considerations |
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237 | (1) |
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237 | (1) |
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The Assumptions of the Approach |
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238 | (1) |
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From Social Learning Theory (Bandura, 1977, 1986) |
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238 | (1) |
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From Mental Health Consultation (Caplan, 1970) |
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238 | (1) |
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From Systems Theory (Bateson, 1972; Capra, 1982) |
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238 | (1) |
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From the Multicultural Literature |
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239 | (1) |
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239 | (9) |
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239 | (2) |
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241 | (2) |
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243 | (2) |
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245 | (1) |
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Explaining Psychological Principles |
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246 | (1) |
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Selecting Intervention Strategies |
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246 | (1) |
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247 | (1) |
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248 | (1) |
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248 | (1) |
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Group Parental Consultation |
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248 | (1) |
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Some Special Considerations |
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249 | (2) |
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249 | (1) |
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250 | (1) |
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251 | (3) |
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251 | (1) |
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252 | (2) |
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254 | (1) |
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Tips for the Practitioner |
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255 | (1) |
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255 | (1) |
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255 | (2) |
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Answers to Learning Exercises |
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257 | (2) |
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Data-Based Decision Making in Consultation |
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259 | (34) |
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259 | (1) |
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259 | (1) |
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Monitoring the Consultation Process |
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260 | (9) |
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260 | (2) |
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262 | (2) |
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264 | (3) |
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267 | (2) |
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269 | (2) |
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269 | (1) |
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270 | (1) |
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270 | (1) |
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Steps in Consultation Evaluation |
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271 | (1) |
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272 | (2) |
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Goal Attainment Scaling: An Example of Outcome Evaluation |
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273 | (1) |
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274 | (1) |
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275 | (1) |
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Tips for the Practitioner |
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275 | (1) |
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275 | (1) |
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275 | (3) |
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278 | (15) |
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Ethical and Legal Considerations |
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293 | (16) |
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293 | (1) |
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293 | (1) |
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Purposes of Ethical Codes |
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294 | (1) |
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295 | (6) |
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Principle One: Competence |
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295 | (1) |
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Principle Two: Protecting the Welfare of Clients |
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296 | (2) |
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Principle Three: Maintaining Confidentiality of Disclosures |
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298 | (1) |
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Principle Four: Responsibilities When Making Public Statements |
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299 | (1) |
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Principle Five: Social and Moral Responsibility |
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300 | (1) |
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Principle Six: Relationships with Other Consultants |
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301 | (1) |
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301 | (1) |
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Enforcing Ethical Standards |
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302 | (1) |
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Potential Legal Difficulties |
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303 | (3) |
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Legal Actions against the Consultant |
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303 | (3) |
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306 | (1) |
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306 | (1) |
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Tips for the Practitioner |
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306 | (1) |
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307 | (1) |
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307 | (1) |
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Answers to Learning Exercises |
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308 | (1) |
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Issues in Consultation and Collaboration |
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309 | (22) |
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309 | (1) |
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309 | (1) |
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Direct or Indirect Services |
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309 | (1) |
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310 | (2) |
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Consultation as a Profession |
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312 | (1) |
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The Limits of Consultation |
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313 | (1) |
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Choosing a Consultation Model |
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313 | (2) |
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Consultation Stages or Turnings |
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315 | (1) |
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The Controversy over Collaboration |
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316 | (1) |
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The Controversy over Behavioral Consultation |
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317 | (1) |
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318 | (1) |
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319 | (1) |
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Dealing with Consultee Feelings |
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320 | (1) |
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The Involvement of the Consultant |
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321 | (1) |
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To Manipulate or Not to Manipulate |
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322 | (2) |
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Consultant as Scholar Practitioner |
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324 | (1) |
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325 | (2) |
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327 | (1) |
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Tips for the Practitioner |
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327 | (1) |
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327 | (1) |
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327 | (4) |
| Name Index |
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331 | (6) |
| Subject Index |
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337 | |